Chatbots and ChatGPT are almost 10 times more empathetic when answering patient queries than clinicians are, according to a new JAMA Internal Medicine report, signaling the utility of these tools for...
athenahealth has unveiled the Patient Digital Engagement Index, a new tool that will help healthcare providers measure how consumers use patient engagement tools to manage their care.
The EHR vendor...
The patient portal might be too clunky or onerous to be useful in closing care gaps, with new research finding that patient portal messages didn’t do much to get patients in for preventive...
Nearly every patient would rather get their test results via the patient portal, even if their provider hadn’t reviewed those results yet, according to new data from OpenNotes.
The report,...
Patient data access and open notes are nearly universally appreciated by patients, with a new survey from Brigham and Women’s Hospital, which was obtained via email, showing that concerns about...
Patients are interested in sharing their own medical information, so long as that patient data sharing comes with features like informed consent, transparency, and consumer oversight, according to a...
There’s some good medical information on consumer-facing social media platforms like YouTube, but those aren’t the ones most people are viewing, according to researchers from Brigham and...
The Sequoia Project is getting into the patient data access game, with the organization announcing the Consumer Voices Workgroup to get insights for patients, caregivers, and care partners about how...
Nearly everyone wants patient education materials from their healthcare providers, but only two-thirds are actually getting them, according to new data from Wolters Kluwer Health.
That leaves some...
KLAS Research has once again named the Epic MyChart patient portal Best in KLAS, but the rest of the annual report highlights the numerous software solutions in the patient engagement technology...
Despite near-universal confidence, patients are forgetting most of the key information following an inpatient hospital stay, leading experts from the University of Michigan School of Medicine to call...
Providing patients with easy access to their health information can improve patient engagement.
Yet, recent findings revealed that 60 percent of consumers don’t have adequate...
Black and Hispanic patients are being offered patient portal access at a rate that’s 5 percentage points lower than White people, translating to lower patient portal adoption and access,...
New data is shedding light on the digital divide in healthcare, with researchers from The Ohio State University revealing that it’s not just broadband access stymying connectivity for...
New research published in JAMA Network Open is showing that the patient portal isn’t exactly set up for caregiver engagement and use. Caregivers are certainly using the portal, the data showed,...
The lack of data integration is starting to wear on the overall patient experience, with new survey data showing that 83 percent of patients have to provide the same health histories they have in the...
For the second year in a row, the Center for Connected Medicine (CCM) Top of Mind for Health Systems report showed that health IT investments will focus on improving patient access to care.
The...
Healthcare consumerism is becoming more than just a buzzword, with medical technology (MedTech) executives signaling that the trend is starting to influence their company’s strategic planning,...
Patient engagement technologies, like patient portals, contribute to an overall better patient experience because they enable patient data access and digital patient-provider communication, according...
Personal health record (PHR) use is key to driving patient engagement, with recent JMIR Cancer data showing PHR use among colorectal cancer survivors increasing access to follow-up care and screening...
