Healthcare providers need more—and better—information to be able to facilitate the patient-provider communication patients desire about their out-of-pocket costs, according to two new...
Patient access to care for COVID-19 hangs in the balance as Congress mulls over extending federal funding for testing and treatment services, according to a recent Kaiser Family Foundation brief...
Out-of-pocket prescription drug costs are a problem for nearly 5 million Medicare beneficiaries, but are especially pressing for Black and Latino people, revealing key racial health disparities in...
Adults over age 65 in the US have more cost-related mental healthcare access challenges than seniors in other similarly developed nations, according to a recent assessment from the Commonwealth...
One in five patients would rather go to the DMV than attempt to pay their medical bills online, demonstrating a serious lapse in digital patient financial experience, according to new data from...
Three in 10 Americans are citing high out-of-pocket patient costs as a care access barrier, with those patients telling a West Health and Gallup poll that they skipped necessary medical care in the...
The patient financial experience and billing process is a make-or-break moment, with 93 percent of healthcare consumers saying the billing experience could dissuade them from returning to a healthcare...
High drug costs served as a care access and medication adherence barrier for nearly 13 million adults before the pandemic, according to a new report from the Robert Wood Johnson Foundation and Urban...
Despite a decline in healthcare utilization, patient healthcare costs and out-of-pocket spending has increased for individuals on employer-sponsored health plans due to high prices, according to the...
Patient out-of-pocket healthcare costs are up 10 percent since last year, with the net total of patient financial responsibility coming in around $491 billion in 2021, according to Kalorama...
More than half of Americans have been in medical debt, but according to new data from LendingTree and Qualtrics, the vast majority of those who have negotiated that debt have seen it go away, a key...
As medical organizations face competing demands for increasing patient collections and creating a good patient financial experience, they must focus on patient financial health literacy.
Financial...
Patients face numerous indirect healthcare cost hurdles that impact their ability to access treatment, according to a recent guidance from America’s Essential Hospitals.
The guidance, which...
A poor patient experience with the hospital billing department can have an impact on patient payments and financial responsibility, according to a new survey published by Connance.
The Connance...
Patients underestimate the financial responsibility associated with beginning long-term care, with many leaving themselves unprepared for the high out-of-pocket costs at long-term care facilities,...
Collecting patient financial responsibility is a key aspect of the patient encounter with healthcare revenue cycle. Healthcare organizations strive to create a clear and simple mechanism for collecting...
When a patient is diagnosed with a serious chronic or life-threatening condition, more changes than just her health status. These patients often face financial, logistical, and bureaucratic challenges...
Patients are increasingly facing high out-of-pocket costs, a trend that can limit their healthcare access and ability to pay for quality services.
It is important for providers to understand how high...
Out-of-pocket patient financial responsibility has increased by 10 percent over the past five years, shows a survey from the Healthcare Financial Management Association (HFMA), leading to frustrations...
In order to accrue financial benefits from implementing a patient portal, healthcare organizations must understand how their customers want to use the technology and why it’s important to keep...
