PatientEngagementHIT

Patient Satisfaction News

Patient Lifestyle Needs Key to Driving Patient Self-Management

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When Jordan Asher, MD, MS, from MissionPoint Health Partners tries to engage his patients in self-management and health improvement activities, he doesn’t just think about how to move a needle on a quality measurement. Instead, he thinks...

PCPs Instrumental in Basic Palliative Care, Disease Management

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Primary care providers may be helpful in extending basic palliative care services to patients managing chronic illness and nearing the end of life, shows a recent study published in the Journal of the American Board of Family Medicine. According...

How Patient Advisory Councils Drive Patient Experience Efforts

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Patient advisory councils (PACs) may be an effective strategy for healthcare organizations to improve the patient experience and patient-centered care, according to a recent study published in the Journal of the American Board of Family Medicine....

Positive Patient Experience Key for Good Online Physician Reviews

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Ensuring a positive patient experience may be the trick to obtaining a five-star online physician review, shows a new survey from technology review site Software Advice. The survey of 1,438 patients reveals that more patients are looking at online...

4 Patient Engagement Strategies to Improve Patient Retention

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Cultivating the ability to maintain high rates of patient retention and loyalty has become a top priority for providers, especially as patients face rising out-of-pocket costs and make more careful decisions about how to use their buying power....

Hospitals May Not be Using Patient Preference Data Sufficiently

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Although 66 percent of healthcare organizations agree that consumerism is vital in healthcare, only 16 percent integrate feedback on patient preferences into their practices, shows a recent survey from Kaufman, Hall & Associates in partnership...

Patient-Provider Communication Strategy May Boost Education

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The Agency for Healthcare Research and Quality (AHRQ) has released a new guide for patient teach-back strategies, which could improve patient education and provider communication. During patient teach-back, providers explain patient medical conditions,...

Pharmacists Can Build Relationships for Chronic Disease Management

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Creating personal patient relationships and fostering communication can help to improve medication adherence and make chronic disease management programs more successful, says clinical pharmacist and diabetes coach Chuck Riepenhoff, RPh, CDE....

How PCPs Can Improve Mental Health Communication, Care Value

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In order to improve communication about mental health issues and raise the quality of primary care, providers should consider taking their time with the patient and letting the patient guide the conversation, indicates a study published in the...

How Hospital Marketing Improves Patient Engagement, Outreach

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At Wake Forest Baptist Health, improving patient engagement and outreach starts with taking a personalized, digital approach to hospital marketing. As consumerism become a central focus in the healthcare industry, and patients increasing use...

Care Coordination, Follow-Up May Boost Diabetes Care Outcomes

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Patient engagement techniques, including care coordination and follow-up communication, can produce more positive outcomes for patients with diabetes, shows a recent study published in Diabetes Technology & Therapeutics. The research team,...

How Social Media Can Improve Public Health, Patient Education

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Understanding online discussion trends may be helpful in disseminating patient education and public health messages about mental and behavioral health via Twitter, found a study published in the Journal of the American Medical Informatics Association....

Patient-Provider Interaction Top Priority for Health Consumers

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Patient-provider interactions are top-of-mind for healthcare consumers, while use of digital tools isn’t as important, according to the Deloitte 2016 Consumer Priorities in Healthcare Survey. The survey of nearly 1,800 patients asked respondents...

“Nonstop” Patient Engagement Requires More Provider Outreach

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Patient engagement is often touted as a key to driving value-based healthcare, but determining how to conduct patient outreach can be difficult.  As the healthcare system moves away from “sick care” towards a wellness-driven...

76% of Patients Face Barriers to Self-Care, Health Improvement

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Three-quarters of adult patients reported facing barriers to self-care and overall wellness in a new survey from Novant Health and Harris Poll. The survey, completed by over 2,000 adult patients, found a number of common barriers to patient wellness...

Can Patient Portals Streamline Patient-Provider Communication?

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Secure messaging functions offered over the patient portal may not help reduce patient telephone calls and provider workloads, according to a study in the Journal of the American Board of Family Medicine. Researchers investigated the potential...

4 Fixes to Improve Hospital Environment, Patient Satisfaction

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When approaching the issue of patient satisfaction, healthcare leaders often focus on the patient-provider relationship. However, improvements in hospital environments may also have a great impact on the patient experience and satisfaction with...

How Social Media Support Groups Enhance Patient Experience

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Internet use and social media have become mainstays in everyday life, changing the way we interact with loved ones or entertain ourselves. But can the internet influence the patient experience? According to one research team, it could. In a recent...

4 Key Steps to Building Strong Patient-Provider Communication

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Patient-provider communication is an important component of improving patient engagement and patient satisfaction. When providers effectively communicate with their patients, they can both activate the patients in their care and help make them...

Palliative Care Helps Patient Satisfaction during Major Illness

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While patient satisfaction is important in all areas of healthcare, the stakes get higher when patients present with serious and life-threatening illnesses. This is where palliative care comes into play. Palliative care is all-encompassing care...

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