Patient-centered care may be the healthcare buzzword of the past decade, with industry leaders spouting off the phrase as a panacea for all of medicine’s biggest challenges.
It’s a natural...
Chronic disease prevention is a critical aspect of patient care at all risk levels, but becomes particularly important when a patient moves into rising risk. When that happens, clinicians need to...
Value-based care is an unfamiliar concept to most patients, but the majority of surveyed healthcare consumers said they would support a system where providers are paid based on value rather than...
Only one in three patients can boast they’ve never had a bad patient experience with either a provider, hospital, or pharmacy, according to the latest data from Accenture, a troubling sign for a...
As the medical industry shifts toward more team-based care, healthcare organizations need to seriously consider the role of advanced practice practitioners.
Advanced practice practitioners (APPs)...
For Sutter Independent Physicians (SIP), patient satisfaction surveying was a fragmented process. According to the independent physician association (IPA), giving practices actionable insights about...
Calling all doctors with a passion for fashion: the latest peer-reviewed survey data shows your patient-provider relationships might be stronger when you wear a white coat. The survey showed patients...
A new study revealing unequal opioid and pain medication prescription access between White and Black patients is calling into question the prevalence of implicit bias in medicine.
The research,...
Ambulatory service centers (ASCs) received higher reported patient satisfaction scores compared to hospital outpatient departments (HOPDs) and hospitals providing pediatric care, according to The...
After a year of identifying and understanding how health disparities and social determinants of health are affecting patient outcomes, it’s time for the medical community to take action toward...
For Zeke Triana, the head of Facilities, Planning, Design, and Construction at Cedars-Sinai in California, planning the organization’s hospital room design was personal. With his own experience...
A total of 59 percent of adult patients think implicit bias in medicine and discrimination is a problem in the US healthcare industry, and another 49 percent of their doctors agree, according to...
Patient experience consulting and surveying firm Press Ganey got a big leg up after the Centers for Medicare & Medicaid Services (CMS) approved it to administer the Primary Care First Patient...
A new artificial intelligence (AI) approach has the potential to improve health outcomes by analyzing patient satisfaction surveys and anticipating patient needs, according to Penn State...
The Centers for Medicare & Medicaid Services (CMS) has unveiled its latest updates of the Hospital Star Ratings, its first report since the agency restructured the methodology for assigning...
People may perceive pain levels in men as more acute than pain levels in women, a finding that could suggest gendered implicit bias in medicine and ultimately affect the type of medical treatment...
One in ten Black patients reported feeling discrimination during a healthcare encounter, a rate that is three times that of White people and twice that of Hispanic people. The data, published by Robert...
At Children’s Wisconsin, parents of newborns have a lifeline. Through a targeted customer relationship management strategy, the healthcare organization has been able to direct key patient...
Positive patient experiences are at the heart of care delivery, which means that organizations should make care as simplified and patient-centered as possible. As the healthcare system continues to...
For Leah Binder, president and CEO of patient safety rankings organization The Leapfrog Group, embedding health equity as part of patient safety is a no-brainer.
“This year, the issue of equity...
