A care coordination program designed to promote safe and effective hospital discharges is effective in lowering readmissions to nursing homes, resulting in better patient outcomes and higher quality...
Patient education ahead of a procedure and appointment adherence are critical to obtaining good outcomes, but the text message patient outreach tools designed to support that may not be a cure-all,...
When an emergency strikes, like a global pandemic or a devastating natural disaster, mass education and direction becomes crucial. Federal, state, and local leadership lean on public health...
Twenty-one percent of patients said their healthcare experiences have been marked by some sort of discrimination, with just about three-quarters of those discriminatory experiences having something to...
Driving family and patient engagement in hospital patient safety efforts, like reducing falls, can have positive results, according to a study published in JAMA Network Open.
Specifically, a...
Patient experience scores tend to be at their highest when patients visit a physician who is the same race as they are, underscoring one way race plays a factor in patient experience, according to...
Patients with limited to no English language proficiency face all the same care access barriers their English-speaking counterparts do, but they must also contend with the added layer of language...
The recent focus on racial health disparities and health equity has brought to the forefront another key concept in healthcare delivery and patient care: implicit bias.
Implicit bias, a phrase that is...
As the medical field pushes value-based care efforts, the concept of patient activation has become more critical. After all, it’s an activated patient who is able to fend off or manage illness in...
Strong nurse communication skills is arguably one of the most important factors leading to a good patient experience. After all, nurses spend more time with patients than many other clinicians, and the...
A good patient-provider relationship has long been understood as the foundation of a high patient satisfaction score, but new evidence suggests these relationships can have greater impacts. A study in...
Medication adherence is a billion-dollar problem in the United States, stemming in large part from challenges to medication management. Leading the charge in overcoming the problem is medication...
The healthcare industry is quickly tipping to more digital formats, with telehealth care access becoming all the more common for patients with low-acuity health needs. But as more patients and...
Direct-to-consumer drug advertisements may have an impact on patient-provider relationships, albeit a modest one, and that can help providers understand how to navigate treatment decision-making with...
When it comes to nurse engagement, efforts must go a lot further than just driving good job satisfaction. In fact, nurse excellence isn’t entirely about the nurses at all, although they are...
In healthcare, the concept of patient quality of life is essential. After all, neither provider nor patient wants to begin a new treatment path if it’s going to seriously reduce quality of...
Intentional preparation, intent listening, agreeing on priorities, creating a connection, and understanding emotional cues are the recipe for success in patient-provider relationships and...
It’s been 20 years since the Institute of Medicine — known now as the National Academy of Medicine — published the groundbreaking report, To Err is Human. And in that time, the...
As healthcare increasingly moves from volume to value, it’s becoming imperative for providers to understand more than what patients present at their yearly checkups.
Environmental factors,...
The Leapfrog Group has released its fall 2019 patient safety grades, finding this year that patient safety reports have sparked organizational improvements driving toward a culture of zero harm,...
