The Leapfrog Group has released its fall 2019 patient safety grades, finding this year that patient safety reports have sparked organizational improvements driving toward a culture of zero harm,...
The medical industry is increasingly focusing on creating a better patient experience and driving patient satisfaction scores. But while many efforts must center on improving interpersonal...
A new report published in the New England Journal of Medicine Catalyst has sparked a war of words about hospital ratings systems and whether they accurately portray hospital quality.
The article,...
In an effort to develop patient-provider relationships characterized by patient trust, clinicians must lean into their strong interpersonal skills and deliver care with empathy.
Evidence shows that...
As healthcare professionals are working to support a positive patient experience in an industry increasingly embracing value-based care, they are leaning on team-based care for support.
Team-based...
As the medical industry continues to emphasize patient satisfaction and positive care experiences, organization leaders must understand the role different clinicians play in achieving that end. For the...
Just as hospitals and clinics place high priority on understanding the patient experience of care, as do healthcare payers looking to offer high-quality and satisfactory plans to beneficiaries.
While...
Improving employee engagement can boost patient satisfaction and other elements of the patient experience, according to research from the Partnership for Public Service and Boston Consulting...
Patient satisfaction surveys and CAHPS scores are essential metrics that healthcare organizations use to understand their patients’ experiences of care and their next practice improvement moves....
Strong patient-provider communication, patient education, and lower costs can help patients more confidently manage and take their medications, according to a recent survey from DrFirst.
The survey of...
As healthcare professionals continue to weigh hospital amenities and a luxurious hospital and patient experience, nurse leaders from Lucile Packard Children’s Hospital Stanford, a part of...
Treating patients with respect and incorporating them in all aspects of the healthcare industry will help foster a culture of patient- and family-centered care, according to a position paper published...
As the healthcare industry continues its focus on better patient experiences and higher satisfaction, physicians work to improve their patient-provider communication skills. Paramount to these skills...
A new study from the Mayo Clinic showed that doctors only spend about 11 seconds listening to a patient during appointment agenda-setting before interrupting the patient with their own viewpoint. These...
The ideal patient-provider relationship will always include a mutual respect between both parties that then leads to a healthcare partnership. A true patient-provider partnership can lead to better...
With more providers turning to patient engagement to drive success in their value-based care models, they are working to tie those initiatives to actionable results. To meet that need, providers are...
EHRs may be doing more harm than good during the clinical encounter, as providers continue to assert that the tool takes away limited time for patient-provider communication during the clinical...
As healthcare professionals work to meet the financial and care quality demands of value-based care models, they need to lean on practice transformation and patient engagement strategies to meet those...
Patient rounding is a tried and true element of the patient experience. Nurses making their way in and out of patient rooms drives quality patient-provider relationships, ensures more patient...
Long appointment wait times are emerging as major impediments to a quality patient experience, so much so that nearly one in five patients have switched providers when a wait time has become too long,...
