When approaching the issue of patient satisfaction, healthcare leaders often focus on the patient-provider relationship. However, improvements in hospital environments may also have a great impact on...
Internet use and social media have become mainstays in everyday life, changing the way we interact with loved ones or entertain ourselves. But can the internet influence the patient experience?...
Hospitals should take a three-pronged approach to improve patient satisfaction and patient experience, according to the American Hospital Association (AHA).
In a new publication, Improving the Patient...
Just as each generation expresses its own unique preferences for fashion and music, patients express different preferences for patient engagement based on their age and life experiences.
As healthcare...
Communication between patients and providers is a pillar of good patient engagement strategy, and social media is presenting new opportunities to promote that.
As a solid Twitter bio or Facebook...
