Patient Satisfaction News

Barriers to Patient-Reported Outcomes Measures for Gender-Affirming Care

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Gender-affirming care offers a great use case for implementing patient-reported outcomes measures (PROMs), but PROMs for gender-affirming care need a bit of a tune-up before that can fully happen, per...

Three-Quarters of Docs Lament Medical Misinformation Problem

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The medical misinformation problem isn’t going away, with around three-quarters of physicians saying inaccurate medical information has made it harder to treat patients and has impacted patient...

How Do Clinicians Use Social Determinants of Health Info?

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Healthcare providers consider a patient’s reported social determinants of health in around 35 percent of healthcare decision-making, according to a report in the Annals of Family Medicine. This...

GA Bill Seeks Better Patient-Provider Communication About Medical Errors

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A new bill in Georgia aims to improve patient-provider communication about medical errors and patient safety. The CANDOR (Communication and Optimal Resolution) Act, based on the CANDOR program of the...

Discrimination a Key Social Determinant of Health in Frailty, Outcomes

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Discrimination is emerging as another social determinant of health, with yet another study connecting the weathering hypothesis to healthcare outcomes. This latest report, published in the journal...

Older Adults Face Lower Social Isolation, But Mental Health Woes Linger

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Social isolation, a key social determinant of health (SDOH) affecting health outcomes, has begun to decline among older adults after three years of pandemic living. However, a survey revealed that one...

Online Reviews, Patient Experience Outweigh Loyalty in Provider Selection

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Online reviews and positive patient experiences are now critical in provider selection, and patients are quick to switch if their standards are not met, according to Tebra’s “2023 Patient...

What Influences Patient Trust in Public Health Agencies?

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Public health agencies that communicated clearly, led with science, and provided protective resources were able to build patient trust more than those agencies that appeared to be politically...

Are Not-for-Profit Hospice Providers Better for the Family Caregiver Experience?

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Family caregivers looking for a good hospice experience might want to consider a not-for-profit hospice provider over a for-profit provider, with new data from the RAND Corporation showing that...

Positive Patient-Provider Communication Elusive for Half of Women

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Nearly half of young women have had a negative provider experience in the past two years, exposing serious lapses in patient-provider communication for this population, according to figures from the...

NAM Pitches HHS, VA Collaboration for Whole Health, Patient-Centered Care

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Should the Department of Health and Human Services (HHS) collaborate with the Department of Veterans Affairs on a nationwide effort to promote patient-centered care? That’s the conclusion of a...

How Spiritual Care Impacts the Mental Health of Family Caregivers

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Acting as a family caregiver, who often takes on the role of surrogate decision-maker, can lead to elevated stress and anxiety caused by the patient prognosis and complex medical decisions needed to be...

Bad Economy Adds to Longstanding Cost, Medication Adherence Problems

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The economic downturn is hitting healthcare hard, with new reports showing that medication adherence is taking a hit while consumers find themselves strapped for cash. In a recent survey of over 1,000...

Nursing Home Care Compare Limits Effective Patient Navigation

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A new Government Accountability Office (GAO) report is calling into question the utility of the Nursing Home Care Compare website, indicating that it obscures information about nursing home ownership...

Language Interpreter Services Key for Overcoming LEP Barriers

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Poor access to language interpreter services isn’t just harmful to the patient with limited English proficiency at the center of care; it also makes things more difficult for the clinicians...

Do Patients Get Enough Patient Education About Their Blood Pressure?

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Taking blood pressure is standard procedure for nearly any healthcare encounter, but it might be lulling some patients into a sense of false confidence about when to access care, according to a new...

Parent, Caregiver Engagement Low During Pediatric Well-Child Visits

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Parent and caregiver engagement is missing from many pediatric well-child visits, with new survey data from the University of Michigan showing that parents and guardians come unprepared for those...

Docs Say Clinical Quality Is High, But Experience Doesn’t Meet Expectations

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Patient experience in small and midsized clinics is falling short of expectations, with about two-thirds of patients saying in a survey that they feel rushed and unheard during appointments, while half...

Patient Safety Events Occur in a Quarter of Inpatient Hospitalizations

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Nearly a quarter of the inpatient hospital visits in Massachusetts in 2018 had at least one adverse patient safety event, with quarter of those patient safety issues being preventable, according to new...

PCPs, Specialists Who Train Together See Better Patient Experience

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Reputation is everything in an increasingly consumer-centered healthcare industry, and new data in JAMA Network Open has illuminated one critical area for providers: reputation among their peers....