PatientEngagementHIT

Patient Satisfaction News

Communications on Outcomes Can Boost Shared Decision-Making

by

Surgeons who discuss best and worst case outcomes scenarios as a part of their patient-provider communications see stronger shared decision-making with their senior patients, shows a new study published in JAMA Surgery. Developing shared decision-making...

Best Practices for Advanced Care Planning, End-of-Life Care

by

Clinicians looking to improve their advanced care planning conversations and end-of-life care for their patients should utilize strong interpersonal skills and supplementing them with health IT use. Advanced care planning is the process by which...

How Can Healthcare Professionals Define Patient Engagement?

by

Patient engagement is a widely used buzzword throughout the healthcare industry, but for too long has been only that – a phrase with little tangible definition. But coming to an industry-wide consensus on the meaning and scope of patient...

Quality Care Drives Positive Patient Perceptions of Clinicians

by

Patients are reporting positive perceptions of clinicians and hospitals, with patients believing their providers to have good intentions when it comes to their healthcare, according to a recent survey conducted by Harris Poll. With over 1,000...

CMS Measures Have Limited Impact on Patient Experience Levels

by

CMS has played a significant role in emphasizing positive patient experience, notably by tying incentive payments in the Value-Based Purchasing program to patient satisfaction scores. But to what extent have these policy decisions actually improved...

Do Patient Satisfaction Scores Truly Portray Quality Care?

by

Although touted as important indicators of quality patient care, patient satisfaction measures aren’t an accurate portrayal of positive outcomes and effective treatment, say Justin B. Cohen, MD, MS, Terence M. Myckatyn, MD, and Keith Brandt,...

End-of-Life Patient Satisfaction Hinges on Longer Hospice Care

by

Hospice care plays an important role in improving patient satisfaction and fulfilling end of life wishes for patients with cancer, according to a recent study published in the Journal of Clinical Oncology, but the benefits are dependent upon...

Patient Demand Drives mHealth Engagement Technology Adoption

by

Patient engagement technology and mHealth have long shown promise for many providers looking to activate their patients in their care. But for some providers, the days of simply considering the potential of patient engagement technology are over...

How Health IT Adoption Affects Patient Satisfaction, HCAHPS

by

As federal incentive programs such as meaningful use spark widespread EHR and health IT adoption, some healthcare professionals have questioned technology’s effects on patient satisfaction. According to researchers from a Delaware health...

4 Healthcare Pros Share their 2017 Patient-Centered Care Goals

by

In the spirit of New Year’s Resolutions, healthcare professionals are making their own patient-centered care goals for 2017. But while New Year’s Resolutions typically fall by the wayside after a period of time, it’s likely...

Using Health IT for Patient Engagement, Consumer Activation

by

Consumers of all ages are becoming empowered and perpetually connected in all aspects of their lives. We see it in the grocery store, on an airplane, at children’s’ soccer games, and shockingly even while driving. This tells us that...

CMS Updates Quality Compare Sites for Patient Health Decisions

by

CMS has launched two new healthcare quality compare websites and will be implementing updates to several existing ones to better inform patients making health decisions, according to an agency blog post. The post, authored by CMS Acting Principal...

How Patient Safety Factors into the Patient Experience Puzzle

by

Patient safety needs to be at the core of providing a positive patient experience, which is why Peter Pronovost, MD, PhD, created a step-by-step method for ensuring his patients are safe from adverse harms and infections. It started when Pronovost,...

Chronic Disease Management Apps for Teens Need Stakeholder Input

by

When creating chronic disease management apps for adolescent patients, it’s important for developers to keep parent and clinician opinions in mind, says a study published in the Journal of Medical Internet Research. According to the research...

GAO: Improve Usability, Info on CMS Nursing Home Compare Site

by

The CMS Nursing Home Compare website could benefit from updates that improve usability and better inform patient care decisions, according to the Government Accountability Office (GAO). In a recent audit, GAO found that the Nursing Home Compare...

Why Patient Satisfaction is More Than “Making Patients Happy”

by

Patient satisfaction efforts need to shift away from simply “making patients happy,” to delivering individualized treatment to optimize care. These efforts cannot be about improving everything for every patient, but delivering the...

3 Ways to Incorporate Patient Preferences into Healthcare

by

Understanding and incorporating patient preferences into provider care delivery should prove useful to improving patient satisfaction and clinical outcomes. With these preferences in mind, providers can tailor care strategies capable of being...

Palliative Care Effective in Boosting Patient Quality of Life

by

Palliative care has shown itself effective in improving quality of life for patients with a variety of serious illnesses in two studies recently published in the Journal of the American Medical Association. Palliative care providers usually supplement...

Are mHealth, Health IT Good for Patient-Provider Relationships?

by

mHealth and other health technologies may be the key to improving patient-provider relationships by drawing them closer together between office visits, according to the authors of a recent opinion piece in Physician Medicine and Rehabilitation,...

Patient Lifestyle Needs Key to Driving Patient Self-Management

by

When Jordan Asher, MD, MS, from MissionPoint Health Partners tries to engage his patients in self-management and health improvement activities, he doesn’t just think about how to move a needle on a quality measurement. Instead, he thinks...

Most Read Stories

Upcoming Webcasts

Continue to site...