PatientEngagementHIT

Patient Satisfaction News

Chronic Disease Management Apps for Teens Need Stakeholder Input

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When creating chronic disease management apps for adolescent patients, it’s important for developers to keep parent and clinician opinions in mind, says a study published in the Journal of Medical Internet Research. According to the research...

GAO: Improve Usability, Info on CMS Nursing Home Compare Site

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The CMS Nursing Home Compare website could benefit from updates that improve usability and better inform patient care decisions, according to the Government Accountability Office (GAO). In a recent audit, GAO found that the Nursing Home Compare...

Why Patient Satisfaction is More Than “Making Patients Happy”

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Patient satisfaction efforts need to shift away from simply “making patients happy,” to delivering individualized treatment to optimize care. These efforts cannot be about improving everything for every patient, but delivering the...

3 Ways to Incorporate Patient Preferences into Healthcare

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Understanding and incorporating patient preferences into provider care delivery should prove useful to improving patient satisfaction and clinical outcomes. With these preferences in mind, providers can tailor care strategies capable of being...

Palliative Care Effective in Boosting Patient Quality of Life

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Palliative care has shown itself effective in improving quality of life for patients with a variety of serious illnesses in two studies recently published in the Journal of the American Medical Association. Palliative care providers usually supplement...

Are mHealth, Health IT Good for Patient-Provider Relationships?

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mHealth and other health technologies may be the key to improving patient-provider relationships by drawing them closer together between office visits, according to the authors of a recent opinion piece in Physician Medicine and Rehabilitation,...

Patient Lifestyle Needs Key to Driving Patient Self-Management

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When Jordan Asher, MD, MS, from MissionPoint Health Partners tries to engage his patients in self-management and health improvement activities, he doesn’t just think about how to move a needle on a quality measurement. Instead, he thinks...

PCPs Instrumental in Basic Palliative Care, Disease Management

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Primary care providers may be helpful in extending basic palliative care services to patients managing chronic illness and nearing the end of life, shows a recent study published in the Journal of the American Board of Family Medicine. According...

How Patient Advisory Councils Drive Patient Experience Efforts

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Patient advisory councils (PACs) may be an effective strategy for healthcare organizations to improve the patient experience and patient-centered care, according to a recent study published in the Journal of the American Board of Family Medicine....

Positive Patient Experience Key for Good Online Physician Reviews

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Ensuring a positive patient experience may be the trick to obtaining a five-star online physician review, shows a new survey from technology review site Software Advice. The survey of 1,438 patients reveals that more patients are looking at online...

4 Patient Engagement Strategies to Improve Patient Retention

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Cultivating the ability to maintain high rates of patient retention and loyalty has become a top priority for providers, especially as patients face rising out-of-pocket costs and make more careful decisions about how to use their buying power....

Hospitals May Not be Using Patient Preference Data Sufficiently

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Although 66 percent of healthcare organizations agree that consumerism is vital in healthcare, only 16 percent integrate feedback on patient preferences into their practices, shows a recent survey from Kaufman, Hall & Associates in partnership...

Patient-Provider Communication Strategy May Boost Education

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The Agency for Healthcare Research and Quality (AHRQ) has released a new guide for patient teach-back strategies, which could improve patient education and provider communication. During patient teach-back, providers explain patient medical conditions,...

Pharmacists Can Build Relationships for Chronic Disease Management

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Creating personal patient relationships and fostering communication can help to improve medication adherence and make chronic disease management programs more successful, says clinical pharmacist and diabetes coach Chuck Riepenhoff, RPh, CDE....

How PCPs Can Improve Mental Health Communication, Care Value

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In order to improve communication about mental health issues and raise the quality of primary care, providers should consider taking their time with the patient and letting the patient guide the conversation, indicates a study published in the...

How Hospital Marketing Improves Patient Engagement, Outreach

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At Wake Forest Baptist Health, improving patient engagement and outreach starts with taking a personalized, digital approach to hospital marketing. As consumerism become a central focus in the healthcare industry, and patients increasing use...

Care Coordination, Follow-Up May Boost Diabetes Care Outcomes

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Patient engagement techniques, including care coordination and follow-up communication, can produce more positive outcomes for patients with diabetes, shows a recent study published in Diabetes Technology & Therapeutics. The research team,...

How Social Media Can Improve Public Health, Patient Education

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Understanding online discussion trends may be helpful in disseminating patient education and public health messages about mental and behavioral health via Twitter, found a study published in the Journal of the American Medical Informatics Association....

Patient-Provider Interaction Top Priority for Health Consumers

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Patient-provider interactions are top-of-mind for healthcare consumers, while use of digital tools isn’t as important, according to the Deloitte 2016 Consumer Priorities in Healthcare Survey. The survey of nearly 1,800 patients asked respondents...

“Nonstop” Patient Engagement Requires More Provider Outreach

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Patient engagement is often touted as a key to driving value-based healthcare, but determining how to conduct patient outreach can be difficult.  As the healthcare system moves away from “sick care” towards a wellness-driven...

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