Sponsored by: Salesforce
The healthcare industry faces a variety of disruptive pressures. The Affordable Care Act and reimbursement changes have forced healthcare providers to change how they deliver care. Instead of being paid solely on the volume of clinical services, providers are increasingly reimbursed based on the quality and outcomes of care. To reduce the need for high-cost hospital and clinical services, care is becoming more patient-centric and community-based, making it necessary to redefine the care team to include clinical and nonclinical entities — and most importantly, patients themselves.
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