PatientEngagementHIT

Patient Centered Care

Using Patient-Centeredness to Drive Practice Improvements

May 2, 2017 - Convenience is the name of the game when it comes to supporting patient-centeredness. Between appointment scheduling and healthcare access, organizations must ensure processes are simple for all patients, including those who are generally healthy and don’t necessarily utilize services very often. Such is the strategy for Banner Health’s Vice President of Consumer Experience Dave...


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Using Patient-Centeredness to Drive Practice Improvements

by Sara Heath

Convenience is the name of the game when it comes to supporting patient-centeredness. Between appointment scheduling and healthcare access, organizations must ensure processes are simple for all patients, including those who are generally healthy...

Lifelong Healthcare Planning Must Trump Advance Care Planning

by Sara Heath

Medicare began reimbursing clinicians in January 2016 for delivering advance care planning services that identified patient end-of-life healthcare needs and preferences. Reimbursement rates reached as high as $86 per half hour session, highlighting...

6 Steps to Improving the Patient, Family Engagement Process

by Sara Heath

As patient and family engagement continue to be key measures of quality care and a humanistic imperative for clinicians, most practices will need to undergo a practice culture shift. Healthcare professionals detail the importance of driving culture...

VA Launches Center for Patient-Centered Healthcare Innovation

by Sara Heath

The VA has launched its Center for Compassionate Innovation (CCI) to help produce and deliver patient-centered healthcare innovations and treatment options to veterans. The CCI will explore cutting-edge medical therapies and emerging workflow...

Using Shared Decision-Making to Spark Quality Patient Care

by Sara Heath

Shared decision-making in healthcare is an effective strategy for incorporating patient preferences into treatment plans. Taking the time to educate patients about their conditions and treatment options, and then prompting them to contextualize...

Industry Groups Partner for Healthcare Shared Decision-Making

by Sara Heath

The Crohn’s & Colitis Foundation and the American Gastroenterological Association (AGA) have partnered for a program geared toward driving shared decision-making in inflammatory bowel disease (IBD). Along with efforts from Pfizer, the...

PCORI Works to Drive Patient-Centered Health Research Design

by Sara Heath

Although health research is key to driving medical advancements, it’s not always accessible or relevant to patients who need this information to make better care decisions. At the Patient-Centered Outcomes Research Institute, a call for...

33% of Primary Care Providers Also Deliver Palliative Care

by Sara Heath

About one-third of primary care physicians offer palliative care services, allaying some concern about a growing senior patient population and a shrinking palliative care workforce, according to research published in the Journal of the American...

MGH, Healthwise Partner for Shared Decision-Making Program

by Sara Heath

Massachusetts General Hospital (MGH) has partnered with non-profit Healthwise to create the Informed Medical Decisions Program (IMDP) to support shared decision-making in patient engagement. The IMDP has received $2 million initial funding from...

Building Successful Healthcare Patient Advisory Councils

by Sara Heath

Patient-centered care is a key component of current health system goals. But amidst patient portals, mHealth engagement apps, and patient satisfaction surveys, how can providers make sure these efforts truly serve the patient? For some healthcare...

Hospital Execs Keep Focus on Patient Engagement, Experience

by Sara Heath

Better patient engagement and consumer satisfaction remain among the top priorities for C-suite hospital executives, according to the 2017 C-suite survey from Premier, Inc. The survey of 63 healthcare executives revealed that healthcare organizations...

Physician Review Sites List Inconsistent Patient Satisfaction

by Sara Heath

A new study shows that ratings on different physician review websites often paint inconsistent pictures of patient satisfaction. Researchers from the Hospital for Special Surgery (HSS) presented their findings at this week’s American Academy...

Tom Price Comments on AHCA Impact on Patient Access to Care

by Sara Heath

  HHS Secretary Tom Price, MD, has released an official statement explaining how the American Health Care Act (AHCA) will support the patient-provider relationship and expand patient access to care. According to Secretary Price, the AHCA...

Patient-Centered Care Models Enhance End-of-Life Cancer Care

by Sara Heath

Patient-centered medical home, patient navigation, and palliative care models can all improve cancer patient experience and reduce healthcare spending at the end-of-life, shows a new study published in Health Affairs. End-of-life cancer care...

How Clinician Guidance Aids Patient-Provider Communication

by Sara Heath

Clinicians need better guidance about patient-provider communication to help facilitate stronger shared decision-making, patient goal-setting, and clinician advice-giving, according to new research published in the Journal of the American Board...

How Healthcare Orgs Can Drive Family Engagement in Patient Care

by Sara Heath

When patients are admitted to the hospital or diagnosed with a potentially life-changing illness, they are hardly ever alone. More often than not, patients have a network of family and friends behind them, and providers need to practice strong...

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality (AHRQ), the patient experience “encompasses...

Retail Consumer Experience Key in Consumer-Driven Healthcare

by Sara Heath

Just like retail industries have to cater to shoppers’ needs, healthcare organizations must focus on patient experience in order to thrive in an increasingly consumer-driven landscape. Increasingly, out-of-pocket patient costs are rising...

PCORI Funds Patient-Centered Opioid Research at Cedars-Sinai

by Sara Heath

Opioid use research has just taken a patient-centered turn at Cedars-Sinai. The Los Angeles hospital has recently received a $2 million grant from the Patient-Centered Outcomes Research Institute (PCORI) to investigate the most effective ways...

Patients Call for Better Info, Education on Cancer Treatments

by Sara Heath

Oncologists and other cancer clinicians need to offer more information and education regarding innovative cancer treatments to both patients and caregivers, helping to drive more informed decision-making, according to a recent survey from the...

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