PatientEngagementHIT
  • Managing Online Patient Reviews to Drive Patient Satisfaction

    June 27, 2017 - Online patient reviews are a significant concern for healthcare organizations. Online review websites are on the rise and are arguably a key measure of patient satisfaction, giving patients ample opportunity to provide feedback to the clinics and hospitals they visit. While some doctors and industry experts may take online patient reviews with a grain of salt, research suggests that patients...

  • Simplifying Patient Safety Grades for Patient Decision-Making

    June 21, 2017 - Hospital safety grade and patient experience reports are emerging as effective tools to aid patient decision-making about where to receive care. These tools need to be simple, succinct, and usable for the layman because they are patient-facing. Healthcare is complicated, and industry leaders are working to make it simpler. At CMS, experts developed the star rating guide, which aggregates various...

  • Using Microhospitals to Support Patient Emergency Care Access

    June 14, 2017 - Microhospitals are proving that in healthcare, bigger isn’t always better. Healthcare organizations are turning to these new facilities to expand patient access to emergency care as part of their efforts to meet increasing consumer needs. Microhospitals are akin to freestanding emergency departments and deliver typical emergency services with some imaging services mixed in, according...

  • Understanding Stigma as a Mental Healthcare Barrier

    June 8, 2017 - Despite the millions of patients managing a mental illness, very few are accessing treatment. Stigma and negative perceptions associated with mental illness are noted mental healthcare barriers for patients. Former US Surgeon General David Satcher first addressed stigma as a pressing mental healthcare barrier in his 1999 publication Mental Health: A Report of the Surgeon General. “Stigma...


Today's Top Stories

Family, Caregiver Engagement HIT Opportunities Can Improve

Health technology plays a limited role in family caregiver engagement because caregivers have little need and are unable to identify which tools to use, according to recent data from the Massachusetts eHealth Institute (MeHI). In a survey of...

Driving Physician Empathy Amidst Push for Health IT Use

In the healthcare space, there are currently two prevailing themes – the drive for patient-centered care with provider empathy and the push for more health IT use. Although both goals are integral parts of hospital missions and healthcare...

Managing Online Patient Reviews to Drive Patient Satisfaction

Online patient reviews are a significant concern for healthcare organizations. Online review websites are on the rise and are arguably a key measure of patient satisfaction, giving patients ample opportunity to provide feedback to the clinics...

Funding Aids FQHCs in Patient-Centered Medical Home Models

Federally qualified health centers (FQHCs) and safety net clinics can successfully reach patient-centered medical home (PCMH) designation with adequate government funding, according to a recent RAND Corporation report. The study, published in...

Using OpenNotes for Positive Impact on Patient Data Access

It is difficult to discuss patient portals and patient data access without mentioning OpenNotes. OpenNotes was created in 2010 to allow patients to view their clinician notes using health technologies such as patient portals. Since then, OpenNotes...

What Drives Patient Trust in Online Medical Info Sources?

Trustworthy patient-facing websites have the power to drive more patient education in the healthcare space. Usability, simplicity, and author authority all drive patient trust in online medical information sources, according to recent research....

ONC Adds Patient Education Materials to Patient Portal Guides

ONC has partnered with the Office of Disease Prevention and Health Promotion (ODPHP) to instruct clinicians in adding patient education materials into the patient portal.  The two agencies collaborated to add ODPHP’s myhealthfinder...

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