PatientEngagementHIT
  • 4 Key Tips to Receive a 5 Star Online Provider Rating

    October 23, 2017 - Nearly one-quarter (23 percent) of primary care providers have received a one-star rating on Vitals, displaying major patient satisfaction pitfalls in this area of medicine, according to a report from the online provider rating website. Although the report also showed that 40 percent of PCPs received a five-star rating, there is still significant room to grow. One-quarter is a large proportion,...

  • How Digital Bill Pay Aids Patient Financial Responsibility

    October 18, 2017 - Healthcare professionals are looking for strategies to streamline bill pay processes as patient financial responsibility continues to increase in the industry. Digital bill pay can help organizations improve the consumer bill pay experience. Patients are facing growing out-of-pocket healthcare costs because of the increasing prevalence of high deductible health plans. As a result, patients...

  • Determining the Next Steps Following Patient Portal Adoption

    October 16, 2017 - Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement parameters set in the 2015 MACRA legislation, healthcare providers have answered the industry’s call for better patient engagement technology, including...

  • Driving Positive Patient Experiences During Patient Safety Events

    October 11, 2017 - Communication-and-resolution programs (CRPs) are essential for preserving positive patient experiences following hospital-related injuries or adverse patient safety events. However, not all hospitals are meeting patient expectations in this area, according to a recent analysis in JAMA Internal Medicine. As healthcare professionals manage the threat of medical malpractice lawsuits in the wake...


Today's Top Stories

How Patient Outreach Technology Can Support ACO Success

When Triad HealthCare Network (THN) became a Medicare Shared Savings Program accountable care organization (ACO) in 2012, the network’s director of accountable care operations, Elissa Langley, knew she and her team would need extensive...

4 Key Tips to Receive a 5 Star Online Provider Rating

Nearly one-quarter (23 percent) of primary care providers have received a one-star rating on Vitals, displaying major patient satisfaction pitfalls in this area of medicine, according to a report from the online provider rating website. Although...

Cancer Care Groups Partner for Better Patient Navigator Services

The Academy of Oncology Nurse & Patient Navigators (AONN+) and the American Cancer Society (ACS) have formed a strategic national partnership to create comprehensive access to quality patient navigator services. The National Alliance Partnership...

How Healthcare Bias Affects Patient-Provider Relationships

Patient and clinician biases and judgements can have a considerable impact on patient care, between how patients access care to patient-provider relationships, according to a recent WebMD survey. The survey of over 1,000 patients and 1,100 providers...

Patient-Provider Communications Suffer from Language Gap Issues

There is a significant language gap between patients and providers, making it hard for patients with limited English proficiency to have meaningful patient-provider communications, according to a recent survey assessment from Doximity. The survey...

How Digital Bill Pay Aids Patient Financial Responsibility

Healthcare professionals are looking for strategies to streamline bill pay processes as patient financial responsibility continues to increase in the industry. Digital bill pay can help organizations improve the consumer bill pay experience....

CVS Deal to Support Affordable Drugs, Patient Treatment Access

CVS Health and Epic Systems have announced a partnership for improving visibility of low-cost drug alternatives. The strategy should help patients overcome high drug costs barriers, which can often prohibit patient treatment access. CVS Health...

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