PatientEngagementHIT
  • Care Coordination Across Provider Networks Creates Patient Trust

    November 20, 2017 - Supporting strong care coordination and teamwork amongst providers is a core aspect of improving the patient experience. Patients want their providers to be on the same page during a hospital stay because it makes patients feel safer and more cared for. It’s hard to feel safe or have a positive experience when different members of the care team – from the residing physician to...

  • Creating Positive Patient Experiences in Specialty Care Settings

    November 13, 2017 - Ensuring a positive patient experience is a high priority for healthcare organizations, and for a good reason. A satisfied customer is more likely to return following a good hospital experience, and that is critical for a healthy hospital revenue cycle. But a positive patient experience is difficult to achieve, even in the most ideal of settings. Doctors can struggle in the primary care office...

  • How to Integrate the Patient Voice into Healthcare Decision-Making

    November 8, 2017 - Adding the patient voice into healthcare decision-making is a critical aspect of practice improvement. With the healthcare industry becoming increasingly more patient-centric, more organizations are focusing on improving the patient experience. Considering patient viewpoints is an essential strategy for patient centricity. The growing role of patient as consumer is driving this shift. Patients...

  • 3 Tips for Nurses to Improve Patient Satisfaction, Experience

    November 6, 2017 - In an increasingly consumer-driven healthcare landscape, improving patient satisfaction and creating a positive hospital experience are critical goals. Nurses play a huge role in achieving those outcomes. As the main touchpoint for patients, nurses need to possess both the clinical expertise and the interpersonal skills necessary for a positive patient experience. Contrary to popular belief,...


Today's Top Stories

Do Patient-Centered Medical Homes Boost Chronic Care Management?

A VA initiative to implement patient-centered medical homes (PCMHs) across the country has resulted in better chronic care management for patients, according to research from the University of Pittsburgh Medical Center. The study looked at a...

How Emergency Medical Centers Create Rural Patient Care Access

Congress and state governments should relax regulations that would allow more hospitals to transition to emergency medical centers (EMCs), helping to meet patient care access demand while cutting inpatient costs, according to a guide from the...

mHealth Games Can Improve Patient Education about Health Payers

mHealth games may help support patient education about health payers and insurance plans, helping to close a gap in patient understanding, according to research published in the Journal of Medical Internet Research. Patient understanding of health...

Provider, Patient Views Differ on Healthcare Cost, Tech Use

Providers don’t always have a good grip on patient views, especially with regard to healthcare cost and technology use, according to a recent survey from Conduent Healthcare. The survey of nearly 500 patients and 150 providers across the...

Overcoming Transportation Barriers to Drive Patient Care Access

Hospitals play an important role in addressing transportation barriers, patient care access, and other social determinants of health, according to a recent report from the American Hospital Association. The AHA paper, “Transportation and...

Care Coordination Across Provider Networks Creates Patient Trust

Supporting strong care coordination and teamwork amongst providers is a core aspect of improving the patient experience. Patients want their providers to be on the same page during a hospital stay because it makes patients feel safer and more...

Is OurNotes the Next Step for OpenNotes, Patient Data Access?

Many across the healthcare industry are familiar with OpenNotes, the nationwide movement to grant patient data access to view clinician notes. Now, the researchers behind OpenNotes have developed OurNotes, a similar philosophy that also allows...

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