PatientEngagementHIT
  • CMS Proposes Drug Price Transparency in Ads Amidst Pharma Pushback

    October 16, 2018 - A CMS proposal could require drug manufacturers to offer full price transparency in direct-to-consumer advertisements, a move that could be met with legal pushback from the nation’s pharmaceutical trade groups. The CMS proposal calls for all pharmaceutical companies to disclose the Wholesale Acquisition Cost (WAC) price for drugs in their DTC advertisements. The policy would only...

  • How Text Message Communication Improves Patient Outreach

    October 15, 2018 - For Bill Hambsh, CEO of North Florida Women’s Care, patient outreach and communication looked a lot more like a game of phone tag. The process, which ideally would be marked with efficiency and high patient engagement levels, too often left patients and providers stuck in a back and forth of phone calls. For years, Hambsh and his colleagues called patients to manage appointments....

  • Record Copying Fees, Admin Hurdles Harm Patient Data Access

    October 10, 2018 - As a part of their calls for overall better patient engagement, healthcare industry professionals say medical practices need to offer easy and streamlined patient data access. HIPAA protocol has made it so practice administrators need to offer up patient health records to the patient to whom the records refer or an appropriate representative. CMS has also mandated better patient data...

  • Nurse Staffing Ratios Tied to High Costs, Patient Safety Savings

    October 8, 2018 - A Massachusetts ballot question considering mandated nurse staffing ratios will cost the Commonwealth, hospitals, and other healthcare organizations because of increased staffing needs, according to an analysis from the Massachusetts Health Policy Commission (HPC). Should the measure pass, it could also yield cost savings associated with improved patient safety. The ballot question...


Today's Top Stories

Understanding Physician Empathy, How It Impacts Patient Care

As the healthcare industry continues its focus on better patient experiences and higher satisfaction, physicians work to improve their patient-provider communication skills. Paramount to these skills is physician empathy, a somewhat...

How to Create Patient Satisfaction During the Bill Pay Process

As the healthcare industry continues to be marked by high patient financial responsibility and out-of-pocket costs, practice leaders strive to ensure the bill pay process yields high patient satisfaction. After all, a positive experience...

Medicaid Expansion States Improve Patient Access to Healthcare

Low-income adult patients living in Medicaid expansion states tend to have better access to healthcare services than patients living in non-expansion states, according to a new report from the Government Accountability Office (GAO). The...

CMS Proposes Drug Price Transparency in Ads Amidst Pharma Pushback

A CMS proposal could require drug manufacturers to offer full price transparency in direct-to-consumer advertisements, a move that could be met with legal pushback from the nation’s pharmaceutical trade groups. The CMS proposal...

How Patient Experience in Billing Offices Impacts Patient Payments

A poor patient experience with the hospital billing department can have an impact on patient payments and financial responsibility, according to a new survey published by Connance. The Connance Consumer Impact Survey of 2018, which...

How Text Message Communication Improves Patient Outreach

For Bill Hambsh, CEO of North Florida Women’s Care, patient outreach and communication looked a lot more like a game of phone tag. The process, which ideally would be marked with efficiency and high patient engagement levels, too...

Patient-Provider Communication Falls Short of Patient Expectation

Although patient-provider communication is an essential aspect of the primary care visit, expectations aren’t quite reality, according to data from Samueli Integrative Health Programs, a non-profit healthcare advocacy group. A...

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