PatientEngagementHIT
  • Patient Experience, Pop Health Strategies Lead 2017 Headlines

    December 13, 2017 - This past year has proven an eventful one in the patient engagement space. Industry focus on nursing communications, high patient satisfaction and CAHPS scores, and patient experience tips has highlighted a key shift in the healthcare industry: patient engagement is no longer about making patients happy, but instead about a holistic clinical experience. Overwhelmingly, this year’s most-read...

  • Using Bedside Tablet Technology for Patient Education, Experience

    December 11, 2017 - At the University of California San Francisco (UCSF) Medical Center, pediatric patients can flip through nearly 160 channels on their hospital room television, or play Xbox throughout their stay. These amenities cast on a 65-inch television screen or a bedside tablet may be part of patient entertainment tools, but are also part of the patient education system. These seemingly unrelated features...

  • Patients Value and Use Online Provider Reviews in Care Decisions

    December 7, 2017 - Patients give a lot of weight to online provider reviews, using these online resources as key tools when making healthcare decisions, according to a recent survey conducted by OnePoll in partnership with Binary Fountain. In a survey of over 1,000 patients, respondents overwhelmingly came out in favor of online provider reviews. Ninety-five percent of respondents said they think online reviews...

  • Assessing How Healthcare Consumers Access Doctor’s Appointments

    December 4, 2017 - When a healthcare consumer finds herself in need of a new provider or a doctor’s appointment, she may start by going to her computer and looking up online reviews and other information about the clinician she’s considering visiting. This is different from several years ago, when patients simply called their local primary care physician or referred specialist, said Alexandra Morehouse,...


Today's Top Stories

Good Patient Satisfaction, Communication Tied to Low Readmissions

Hospital readmissions are a multibillion dollar issue in the healthcare industry, but better understanding patient satisfaction and improving patient-provider communication could alleviate that problem, according to a group of researchers from...

Key Reminders for 2018 Patient Engagement Reporting Requirements

As 2017 draws to a close, healthcare professionals must ready themselves for a new set of patient engagement reporting requirements under both meaningful use and the Medicare Access and CHIP Reauthorization Act (MACRA). These policy mandates...

Patients Accessing Patient Portal Lab Results Need Clinician Notes

Clinicians need to add lab result interpretations to patient portal notes when patients access their own lab results, according to a recent study published in the Journal of the American Medical Informatics Association. This will help patients...

Patient Experience, Pop Health Strategies Lead 2017 Headlines

This past year has proven an eventful one in the patient engagement space. Industry focus on nursing communications, high patient satisfaction and CAHPS scores, and patient experience tips has highlighted a key shift in the healthcare industry:...

The Role of Telehealth Tech in Patient Engagement Strategies

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better patient...

How Should Healthcare Pros Evaluate Online Provider Reviews?

A recent study has sparked debate over the validity of online provider reviews. The study  was published in the Journal of the American Medical Informatics Association and found that online provider reviews do not reflect clinical quality...

Using Bedside Tablet Technology for Patient Education, Experience

At the University of California San Francisco (UCSF) Medical Center, pediatric patients can flip through nearly 160 channels on their hospital room television, or play Xbox throughout their stay. These amenities cast on a 65-inch television screen...

View all stories

Continue to site...