PatientEngagementHIT
  • How Health Orgs Address Wait Times to Raise Patient Satisfaction

    April 18, 2018 - There are few greater frustrations for patients than waiting an inordinate amount of time to see their provider. In fact, long wait times are one of the top issues negatively impacting patient satisfaction scores. A 2018 patient survey from online provider review website Vitals found that 30 percent of patients face long wait times at their provider offices. Twenty percent of patients said...

  • How Do Patients Use Online Provider Reviews for Care Decisions?

    April 16, 2018 - Online provider reviews are playing an important role in patient decisions about care access, according to a recent survey from Software Advice. These reviews, usually found on websites such as Yelp or Healthgrades, are a well-known refuge for patients wanting to share their healthcare experiences, good and bad. Online provider websites have garnered a somewhat negative reputation among providers...

  • CVS Health Hosts Tool Cutting Out-of-Pocket Patient Costs for Meds

    April 11, 2018 - CVS Health and its pharmacy benefits manager (PBM) CVS Caremark has launched a new tool that will help patients, payers, and providers connect patients with medications at the lowest possible cost, ideally reducing out-of-pocket patient costs for expensive drugs. Patients are increasingly feeling the cost burden of high drug prices. Rising drug costs are keeping patients from meaningfully...

  • Why Partnering with Patients Is Key to a Culture of Patient Safety

    April 9, 2018 - When a patient visits a hospital, she has the expectation that she will be treated with empathy, respect, and clinical excellence. At the core of each of these elements is the understanding that she will be safe. But all too often, the promise of patient safety isn’t upheld. Adverse patient safety events and medical errors are the third leading cause of death in the United States, according...


Today's Top Stories

Rural Areas Still Face Clinician Shortage, Patient Care Access Snags

Clinician shortage continues to be a problem in rural areas, according to a recent report focusing on shortage issues in Nebraska. The problem of having too few clinicians is hindering patient care access in rural regions, the report authors...

How Health Orgs Address Wait Times to Raise Patient Satisfaction

There are few greater frustrations for patients than waiting an inordinate amount of time to see their provider. In fact, long wait times are one of the top issues negatively impacting patient satisfaction scores. A 2018 patient survey from online...

How Do Patients Use Online Provider Reviews for Care Decisions?

Online provider reviews are playing an important role in patient decisions about care access, according to a recent survey from Software Advice. These reviews, usually found on websites such as Yelp or Healthgrades, are a well-known refuge for...

Patient Portal Access, Use Reach 52% of Healthcare Consumers

Patient access to health data is continuously increasing, but there is still more opportunity for medical professionals to encourage better patient engagement with their own health data, according to a new ONC data brief about patient technology...

Patient Engagement Low in Patient-Centered Research Protocol

Medical research needs to better measure patient-centered outcomes and include more patient engagement efforts during study design, according to research to be presented at the National Kidney Foundation 2018 Spring Clinical Meetings. The survey...

How Do mHealth, Mobile Health Devices Impact Patient Satisfaction?

Mobile health devices and mHealth initiatives are strongly correlated with higher patient satisfaction scores, according to a recent survey conducted by Vanson Bourne on behalf of Jamf. The survey of over 600 health IT professionals in Europe...

Using Social Media for Public Health, Patient Behavior Change

Social media can be an effective tool for disseminating public health messages and support better patient access to mental healthcare, according to a recent study published in the Journal of Medical Internet Research. “Given the broad reach...

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