PatientEngagementHIT

Features

Effective Nurse Communication Skills and Strategies

In healthcare facilities, nurses can be found nearly everywhere -- at patient screenings, in nursing stations, and, most importantly, with the patient in the exam room or at the bedside. Nurses are on the front lines of patient care, making nurse-patient communication essential to a positive patient experience. On a pragmatic level, nurse-patient communication is important because it is one...


More Features

Using Patient-Reported Outcomes Measures to Improve Engagement

Between the various quality reporting and reimbursement requirements in the value-based care landscape, it seems as though there is no element of healthcare left unmeasured. But as industry professionals embrace patient-centricity, many are turning...

Patient Pre-Registration Tips for a Quality Consumer Experience

Patient pre-registration is a key strategy for improving the onboarding and intake process, which can often get bogged down with complicated data collection and administrative tasks. By collecting patient intake materials ahead of the appointment,...

Strategies for Rural Patient Healthcare Access Challenges

Amidst the sweeping plains and endless farmland of rural America, residents face a pressing and pervasive problem. With providers so few and far between, patients face considerable difficulty accessing healthcare. According to a leading advocate...

Integrating Patient Engagement Strategies into Specialty Care

Integrating meaningful patient engagement strategies into primary care is often cited as one of the industry’s greatest challenges, but specialty healthcare providers may face even more obstacles when trying to forge strong patient relationships....

How Providers Can Address Online Physician Reviews, Social Media

Online physician reviews are growing in popularity, with more patients leveraging different social media platforms to express their healthcare experience and learn more about their provider options. Based upon their social media management strategies,...

Overcoming Patient Barriers to Chronic Disease Management

Improving adherence to chronic disease management and treatment plans is a critical facet of improving outcomes and keeping costs low. In order to engage patients, communicate efficiently, and help individuals achieve their wellness goals, providers...

How Hospitals Can Raise Patient Satisfaction, CAHPS Scores

Healthcare organizations with high patient satisfaction and CAHPS scores see a multitude of benefits. High patient satisfaction scores usually result in higher reimbursement payments from CMS, better patient retention rates, and the assurance...

Patient Engagement Strategies for Post-Discharge Follow-Up Care

Follow-up care after the discharge process is an important part of improving patient outcomes. In order to successfully guide patients through their recovery, providers must employ the same patient engagement strategies that have been proven...

Top Strategies for Collecting Patient Financial Responsibility

Patient financial responsibility – or the amount of out-of-pocket healthcare costs patients incur – has been increasing in recent years, presenting a new foil to the patient experience. Providers must both adjust to consumer-centered...

How Do Patient Portals and Personal Health Records Differ?

Patient portals and personal health records (PHRs) have both received considerable praise for their role in increasing patient engagement. However, distinguishing between the two forms of health IT tools can often be difficult, due to nebulous...

Balancing Patient Portal Privacy and Access for Pediatric Care

Patient portals are an important regulatory requirement, with industry professionals touting their ability to better engage the patient and help all participating parties manage patient health. While pediatric and adult patients tend to use the...

What Providers Should Know to Improve Patient Access to Healthcare

Patient engagement, consumer satisfaction, and patient access to healthcare are three of the most critical pieces of the value-based care puzzle. As outcomes, satisfaction, and patient loyalty become more important to financial security for healthcare...

How mHealth Technology Supports Patient Engagement Strategies

mHealth is an important tool for improving patient engagement because so much of the technology is already consumer-facing. From fitness trackers and patient portals to smartphone apps and home monitoring equipment, mHealth permeates patients’...

How Will MACRA Impact Patient Engagement, Care Coordination?

In 2015, Congress passed the Medicare Access and CHIP Reauthorization Act (MACRA) with an overwhelming bipartisan majority. The complex piece of legislation has a number of  provisions, each of which affects different areas of the healthcare...

How Patient Engagement Supports Chronic Disease Management

Patient engagement and chronic disease management are both key components in support of the healthcare industry’s shift toward value-based healthcare. Through robust patient support efforts inside and out of the doctor’s office, providers...

How the Affordable Care Act Impacts Patient Engagement

The 2010 passage of the Affordable Care Act began a thorough overhaul of the healthcare system. Some states expanded Medicaid, consumers began to buy health insurance on federal and state health insurance exchanges, and healthcare professionals...

The 3 Building Blocks Supporting Patient Engagement Strategies

In the increasingly value-based healthcare industry, patient engagement has become an important buzzword to know. However, the wide-reaching definition of the phrase can often make it difficult to pinpoint. According to the Healthcare Information...

How Patient Health Data Access Drives Patient Engagement

As the healthcare industry continues to focus on improving patient engagement, experts regularly discuss the importance of patient health data access, saying that it’s imperative to boosting patient involvement in care. But thinking about...

Patient Satisfaction and HCAHPS: What It Means for Providers

What is patient satisfaction? Patient satisfaction is the extent to which patients are happy with their healthcare, both inside and outside of the doctor’s office. A measure of care quality, patient satisfaction gives providers insights...

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