PatientEngagementHIT

Patient Engagement News and Articles

How Community Health Centers Support Patient-Centered Care

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Each year, HHS celebrates Community Health Centers week. It is a time where the agency recognizes the impact community health centers have on patient-centered care and how they promote access to care in vulnerable or medically underserved populations....

How to Reconcile Quality Patient Experience, Patient Satisfaction

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In some hospitals, patients can walk in to see a harpist playing in the lobby. Other hospitals let patients have the Sunday paper delivered right to their bedside. Although seemingly luxurious, these amenities have actually sparked a debate in...

CMS Hospice Compare Site Displays Patient Satisfaction Scores

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CMS has released its Hospice Compare website to help patients and their families make care decisions based on quality and patient satisfaction data. CMS is displaying quality of care and patient satisfaction information in an easy-to-understand...

Are Health Orgs Doing Enough to Support Consumer Experience?

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When it comes to driving patient and consumer experience, healthcare organizations aren’t up to snuff, reported Kaufman Hall in the findings in its 2017 State of Consumerism survey. Consumers are benefitting from an increasingly convenient...

Low Broadband Access Stunts Patient Portal Use, Health Equity

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Limited broadband access quells patient portal use and health equity, underscoring broadband as a key social determinant of health, according to research published in JAMIA. Healthcare professionals have long praised patient portals as the catalyst...

Top 3 Facts About Patient Engagement Policy Requirements

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Patient engagement may be a key factor in the shift toward consumer- and patient-centered care, but it also has an important place in the policy requirements that are driving the healthcare industry. From the CMS EHR Incentive Programs, MACRA,...

Retail Clinic Access Bumps Patients Receiving Flu Shots Rate

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Allowing pharmacists to give immunizations in the retail clinic offers a more convenient option for healthcare consumers, helping to increase the rate of patients receiving flu shots, according to research from the National Association of Drug...

Top 4 Patient Motivation Techniques for Health Improvement

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Creating a diagnosis and appropriate treatment plan is only half the battle for doctors; actually getting patients to follow through is its own beast. Providers can better achieve overall patient wellness by using a set of patient motivation...

Money Woes, Out-of-Pocket Patient Costs Limit Cancer Care

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Sixteen percent of healthcare consumers are experiencing high or overwhelming financial distress as a result of high out-of-pocket patient costs for cancer care. This can ultimately impact patient willingness or ability to access treatment, according...

Strategy Joins ED, PCPs to Drive Rural Patient Access to Care

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Strong partnership and care coordination between primary care providers and emergency departments could improve population health and patient access to care in rural regions, according to a trio of researchers. The proposed care model was published...

AMA Joins Org Targeting Patient Access to Specialist Care

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The AMA has joined forces with the Human Diagnosis Project (Human Dx), an organization which seeks to help expand patient access to specialist care by digitally connecting providers to other specialists. Currently, 30 million patients are uninsured...

High Drug Costs Limit Patient Access to Treatment, Medication

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Rising out-of-pocket patient costs are keeping patients from using two common heart medications, hindering patient access to treatment, according to an analysis from the Cleveland Clinic. Published as a letter to the editor in the most recent...

4 Pros and Cons of Digital Patient Health Data Access

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Patient health data access is a generally accepted patient engagement strategy that helps to empower patients through improved health literacy and integration into the care team. Healthcare providers are acting on patient data access, with nearly...

Patient Engagement in Follow-Up Reduces Hospital Readmission

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Incorporating patients into the care experience and offering explicit recovery instructions are important patient engagement strategies that can help healthcare organizations reduce unplanned hospital readmissions, according to a study published...

What are the Top Common Social Determinants of Health?

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The social determinants of health are the factors that affect health outside of the four walls of the hospital. Housing, social services, geographical location, and education are some of the most common social determinants of health. These factors...

Are Cash Incentives Effective in Driving Patient Motivation?

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Cash incentives as little as $25 can be effective in increasing patient motivation and encouraging patients to visit a primary care provider, according to one new study. The report, published in the most recent issue of Health Affairs, explored...

Engagement Strategies for the Patient-Centered Medical Home

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The patient-centered medical home (PCMH) has been around for decades, making its mark on primary care across the country. However, as healthcare has begun to embrace value-based care and quality improvement, the PCMH has become a popular and...

Doc Biases Hinder Patient-Provider Communication, Outcomes

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Physician biases and disrespectful patient-provider communications have been linked to tangible, negative clinical outcomes, according to new research. Presented at the 125th Annual Convention of the American Psychological Association (APA),...

How to Effectively Use the CMS Hospital Quality Star Ratings

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Nearly one year ago, CMS released its updated patient satisfaction and hospital quality star ratings. First deployed in 2014, this five-point scale was set to be a patient-facing tool to help healthcare consumers make decisions about where to...

AHA Playbook Details Community Healthcare Partnerships

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The AHA’s Health Research & Education Trust (HRET) has released a playbook detailing how healthcare organizations can create community healthcare partnerships to drive continuous patient engagement and an overall culture of health....

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