PatientEngagementHIT

Patient Responsibility News

Health Consumers Want Digital Patient Payments from Providers

June 15, 2017 - Payers and providers should consider adopting digital patient payments to meet increasing consumer demand in healthcare, according to a recent InstaMed report. The 2016 Trends in Healthcare Payments Annual Report surveyed thousands of consumers, payers, and providers to understand the role patients play in healthcare payments and the road forward for efficient collection of patient payments....


Articles

Higher Insurance Premiums Drive Patient Health Exchange Exits

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High insurance premiums and patient costs have caused 1.5 million individuals to end their Health Exchange coverage in 2017, according to a CMS report. These patients either terminated their coverage after paying at least one month’s premiums...

How to Protect Vulnerable Patients from ED Overcharges

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Minority patients and those who do not have health insurance often face higher emergency department costs compared to other patients, opening the door for policy measures to protect vulnerable patients, according to researchers from Johns Hopkins...

Top Challenges to Collecting Patient Financial Responsibility

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Collecting patient financial responsibility is a key aspect of the patient encounter with healthcare revenue cycle. Healthcare organizations strive to create a clear and simple mechanism for collecting patient payments that keep the revenue cycle...

Rising Out-of-Pocket Drug Costs Spur Patient Financial Woes

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Out-of-pocket drug costs are growing, with 25 percent of patients paying more for their prescriptions now than they did one year ago, showed a survey from the Consumer Reports Best Buy Drugs. The survey of 1,000 prescription-taking patients found...

60% of Patients Want Stronger Health Payer Communications

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Health payer communication and engagement with patients is lacking, especially with regard to patient-facing digital tools, according to a new HealthMine survey. The survey of 750 insured patients found that health payers need to do more to support...

Should Value-Based Care Measures Become Patient-Centric?

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The healthcare industry must make value-based care assessments more patient-centric, ensuring that value measures consider variables that are important to patients, stated a pair of industry leaders in a Health Affairs op-ed. As patients increasingly...

Low Medication Adherence Negates Medicare Cost-Sharing Savings

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Although cost-sharing saves Medicare money on pharmaceutical expenses, these savings are likely negated by low medication adherence and eventual health complications, found a new study published in the American Journal of Managed Care. High chronic...

WA Drug Price Transparency Bill to Reduce Patient Cost Burden

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The Washington State House of Representatives passed a bill requiring drug manufacturers to offer better price transparency, helping to alleviate patient financial burden. Representative June Robinson sponsored the bill, which passed by a modest...

Lower Drug Costs, Subsidy Access Improve Medication Adherence

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  Improving access to Medicare Part D subsidies and lowering out-of-pocket patient drug costs can help raise medication adherence rates in patients of low socioeconomic status, according to a new study published in the Journal of Clinical...

How Health Payer Communication Boosts Patient Care Access

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Patient care access and preventive treatment are hallmarks of meaningful patient engagement. However, due to insufficient health payer communications with other stakeholders, patients are often left in the dark about whether or not their payers...

Effective Patient Advocacy Starts with Strong Relationships

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When a patient is diagnosed with a serious chronic or life-threatening condition, more changes than just her health status. These patients often face financial, logistical, and bureaucratic challenges to obtaining quality care, and need strong...

How Out-of-Pocket Costs Affect Patient Healthcare Access

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Patients are increasingly facing high out-of-pocket costs, a trend that can limit their healthcare access and ability to pay for quality services. It is important for providers to understand how high out-of-pocket costs can impact patient treatment...

Why Convenience is Key to Optimizing Patient Bill Pay Protocol

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As patient financial responsibility continues to rise, some healthcare organizations may struggle to optimize patient bill pay protocols. Digital bill pay tools may be helpful in resolving those problems by making the process more convenient...

Retail Price Transparency Tips Can Boost Patient-Centered Care

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Hospitals should consider taking price transparency cues from the retail industry if they wish to thrive in a consumer-driven healthcare environment, suggests a report from PwC.  As out-of-pocket costs continue to rise for patients, healthcare...

High Patient Financial Responsibility Reduces Positive Outcomes

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One in four patients who skimp on healthcare due to high financial responsibility see their conditions decline in the long-run, shows a recent survey conducted by Morning Consult and the American College of Emergency Physicians (ACEP). According...

Providers Struggle with Patient Price Transparency, Responsibility

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Sixty-three percent of healthcare providers are having trouble providing sufficient price transparency for patients facing a growing financial responsibility, according to a survey by Porter Research and Navicure. The survey of nearly 300 healthcare...

Demonstrating Value Key to Consumer-Centered Healthcare

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With patients bearing more financial responsibility, consumer-centered healthcare and a positive patient financial experience will become more important for healthcare organizations, says a whitepaper from the Healthcare Financial Management...

Ensuring Care Access with High Patient Financial Responsibility

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As patient financial responsibility for healthcare continues to grow, providers are looking for strategies that will help consumers overcome cost barriers while maintaining access to high quality services. According to a recent report from InstaMed,...

How Healthcare Orgs Can Manage Patient Financial Responsibility

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Out-of-pocket patient financial responsibility has increased by 10 percent over the past five years, shows a survey from the Healthcare Financial Management Association (HFMA), leading to frustrations for consumers and potential revenue cycle...

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