Patient Centered Care

Adopting Patient-Centered Care Stymied by Limited Patient-Centered Metrics

November 9, 2023 - Hospitals and health systems nationwide still don’t have the patient-centered systems in place to meet the moment on healthcare consumerism, but it isn’t because they don’t acknowledge the importance of the matter, according to new Kaufman Hall reporting. Rather, it’s because they aren’t utilizing the patient-centered...


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What Are the Top Common Social Determinants of Health?

by Sara Heath

The social determinants of health have surely become cemented as a key consideration in the medical field. But it is essential for healthcare professionals to know and examine each determinant, ranging...

NAM Pitches HHS, VA Collaboration for Whole Health, Patient-Centered Care

by Sara Heath

Should the Department of Health and Human Services (HHS) collaborate with the Department of Veterans Affairs on a nationwide effort to promote patient-centered care? That’s the conclusion of a...

What Does Supportive Care Medicine Mean for Patient-Centered Care?

by Sara Heath

With the rise of patient-centered care philosophies, healthcare organizations have learned that they need to do more than order tests and administer treatments. Creating a valuable patient experience means serving the whole person, giving...

How ChristianaCare Integrated Oncology and Primary Care Access

by Sara Heath

When Nicholas Petrelli, MD, first heard that 15 percent of the gynecological cancer patients at ChristianaCare’s Helen F. Graham Cancer Center & Research Institute didn’t have primary care access, he knew it was...

Patient Navigation Program Drops Emergency Department Utilization

by Sarai Rodriguez

A Medicaid accountable care organization (ACO) was able to cut emergency department utilization and increase care coordination through patient navigator interaction, a study published in The American...

Patient-Centered Care Lacking for Minorities, Low-Income Patients

by Sarai Rodriguez

There is a growing racial and economic divide in the receipt of patient-centered care, with minority and low-income patients having their care preferences taken into account less frequently than White...

Top Challenges Impacting Patient Access to Healthcare

by Sara Heath

Patient access to care sets the baseline for all patient encounters with the healthcare industry. When a patient cannot access her clinician, it is impossible to receive medical care, build...

Phreesia Acquires Insignia Health to Improve Patient Experience

by Sarai Rodriguez

Phreesia has announced the acquisition of Insignia Health to enhance the patient experience, improve health outcomes, and lower the cost of care through patient activation. The acquisition is a part...

Breaking Down the Basics of Patient Navigation, Care Coordination

by Sara Heath

Healthcare is more than what happens to a patient inside the four walls of a hospital or clinic; it’s what happens at home, the social services the patient does and does not access, and the...

What Does Patient-Centered Care Truly Mean?

by Sara Heath

Patient-centered care may be the healthcare buzzword of the past decade, with industry leaders spouting off the phrase as a panacea for all of medicine’s biggest challenges. It’s a natural...

Using Patient-Centered Care for Hospital Room Design

by Sara Heath

For Zeke Triana, the head of Facilities, Planning, Design, and Construction at Cedars-Sinai in California, planning the organization’s hospital room design was personal. With his own experience...

Understanding the Future of Patient Engagement Technologies

by Sara Heath

Healthcare is tipping toward more consumer-centered and participatory medicine, and that’s going to push many organizations to embrace on-demand, connected, and data-driven patient engagement...

4 Core Principles of Patient-Centered Care, Family Engagement

by Sara Heath

Treating patients with respect and incorporating them in all aspects of the healthcare industry will help foster a culture of patient- and family-centered care, according to a position paper published...

What is the Patient Activation Measure in Patient-Centered Care?

by Sara Heath

Patient activation is a key concept in the push for patient-centered care, but is often conflated with the notion of driving patient engagement. However, patient activation is its own quantifiable...

6 Steps to Improving the Patient, Family Engagement Process

by Sara Heath

As patient and family engagement continue to be key measures of quality care and a humanistic imperative for clinicians, most practices will need to undergo a practice culture shift. Healthcare...

Building Successful Healthcare Patient Advisory Councils

by Sara Heath

Patient-centered care is a key component of current health system goals. But amidst patient portals, mHealth engagement apps, and patient satisfaction surveys, how can providers make sure these efforts...

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality...

3 Ways to Incorporate Patient Preferences into Healthcare

by Sara Heath

Understanding and incorporating patient preferences into provider care delivery should prove useful to improving patient satisfaction and clinical outcomes. With these preferences in mind, providers...

4 Fixes to Improve Hospital Environment, Patient Satisfaction

by Sara Heath

When approaching the issue of patient satisfaction, healthcare leaders often focus on the patient-provider relationship. However, improvements in hospital environments may also have a great impact on...