Patient Access to Health Information

Key Considerations for Patient Data Access, Patient Engagement

by Sara Heath

Most experts agree that patient data access is crucial for strong patient engagement. Although most patient engagement strategies also incorporate principles of patient-centered care, patient education, and social determinants of health,...

Parental Patient Portal Use Rate in Pediatrics Lower than 50%

by Sara Heath

Only around 43 percent of parents or guardians use the patient portal to manage their child’s health, representing a pretty serious lapse in patient engagement, according to a new survey from the...

Why Patient Portal Proxy Accounts Are Key for Dementia Patients 

by Sara Heath

It could be useful for providers treating patients with dementia to encourage their care partners to create their own patient portal proxy accounts, according to a JAMA Internal Medicine research note...

$800K in Grants to Help Clinics with Patient Access to Clinical Notes

by Sara Heath

A nearly $800,000 grant package from NYHealth and OpenNotes is set to help primary care providers and federally qualified health centers in expanding patient access to clinical notes, the organizations...

Patient Portal Utilization Growing Among Older Adults

by Sara Heath

Patient portal utilization is growing among older adults, according to Michigan Medicine data, but there’s still room to close the digital divide across sociodemographics. Over the past five...

ChatGPT Continues to Prove Useful for Patient Education

by Sara Heath

More evidence is emerging that ChatGPT, a conversational generative artificial intelligence (AI) chatbot, can effectively answer patient questions, this time out of Massachusetts General...

YouTube Changes Medical Information Guidelines for Eating Disorder Content

by Sara Heath

YouTube is retooling how it presents medical information on social media by outlining new content policies for videos about eating disorders, the company’s director and head of YouTube Health...

Patient Portal Messages Need Streamlined Delivery for Patient Activation

by Sara Heath

The patient portal might be too clunky or onerous to be useful in closing care gaps, with new research finding that patient portal messages didn’t do much to get patients in for preventive...

Patients OK Test Results Via Patient Portal Even Without Doc Counsel

by Sara Heath

Nearly every patient would rather get their test results via the patient portal, even if their provider hadn’t reviewed those results yet, according to new data from OpenNotes. The report,...

Health Literacy Doesn’t Stand in the Way of Patient Data Access

by Sara Heath

Patient data access and open notes are nearly universally appreciated by patients, with a new survey from Brigham and Women’s Hospital, which was obtained via email, showing that concerns about...

Features to Build Consumer Trust in Patient Data Sharing

by Sara Heath

Patients are interested in sharing their own medical information, so long as that patient data sharing comes with features like informed consent, transparency, and consumer oversight, according to a...

Most Popular YouTube Health Videos Might Contain Medical Misinformation

by Sara Heath

There’s some good medical information on consumer-facing social media platforms like YouTube, but those aren’t the ones most people are viewing, according to researchers from Brigham and...

The Sequoia Project Homes in on Patient Data Access, Consumer Voices

by Sara Heath

The Sequoia Project is getting into the patient data access game, with the organization announcing the Consumer Voices Workgroup to get insights for patients, caregivers, and care partners about how...

94% of Patients Want Patient Education Content, But a Third Don’t Get It

by Sara Heath

Nearly everyone wants patient education materials from their healthcare providers, but only two-thirds are actually getting them, according to new data from Wolters Kluwer Health. That leaves some...

50% of Patients Forget Treatment Plans, Need Better Patient Education

by Sara Heath

Despite near-universal confidence, patients are forgetting most of the key information following an inpatient hospital stay, leading experts from the University of Michigan School of Medicine to call...

Patient Data Access is Insufficient for 60% of Healthcare Consumers

by Sarai Rodriguez

Providing patients with easy access to their health information can improve patient engagement. Yet, recent findings revealed that 60 percent of consumers don’t have adequate...

Racial Disparities in Patient Portal Use Fueled by Provider Engagement

by Sara Heath

Black and Hispanic patients are being offered patient portal access at a rate that’s 5 percentage points lower than White people, translating to lower patient portal adoption and access,...