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The Ultimate Patient Experience: Retail-Like, Omnichannel Engagement
- The significance of both patient experience and patient satisfaction has grown substantially in the last decade, as consumer out-of-pocket costs have skyrocketed under high-deductible health plans and other cost-sharing arrangements. And their significance will continue to grow as healthcare consumers come to terms with their newfound patient...
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Tracking Patient Satisfaction Key to a Consumer-Driven Strategy
Improving patient experiences from registration to bill pay, will positively impact the overall satisfaction level of the entire encounter, leading to revenue cycle optimization. To successfully impact...Sponsored Article
