PatientEngagementHIT

Patient Access to Care

Out-of-Pocket Healthcare Costs Rise as Utilization is Unchanged

by Sara Heath

Patient financial responsibility and out-of-pocket healthcare costs are increasing, despite the fact that healthcare utilization has remained stagnant, according to a recent report from the Health Care Cost Institute (HCCI). HCCI’s...

How Cultural, Language Barriers Impact Positive Patient Experience

by Sara Heath

Cultural and language barriers keep patients and providers from building strong relationships, posing considerable obstacles to a positive patient experience, according to research published in the Journal of Medical Internet Research. In...

How Concierge Medicine Affects Patient Care, Financial Responsibility

by Sara Heath

In an industry facing constant evolution, healthcare has proven competent at healthcare delivery innovation. Among retail clinics, microhospitals, and other alternative care sites comes concierge medicine, a form of healthcare delivery...

Efficient Prior Authorization Key for Patient Access to Treatment

by Sara Heath

A group of healthcare industry leadership groups have banded together to improve the prior authorization process, in turn supporting streamlined patient access to treatment. The coalition – which includes the likes of the AMA, AHA,...

Pilot Program Introduces Nurse Navigators to Fill Gaps in Care

by Sara Heath

Horizon Blue Cross Blue Shield of New Jersey and Regional Cancer Care Associates (RCCA) are launching a joint pilot program connecting cancer patients with nurse navigators to fill gaps in care. When a patient is undergoing...

Proposed Bill to Protect 340B Program, Patient Access to Treatment

by Sara Heath

Louisiana Senator Bill Cassidy (R-LA), MD, has introduced legislation that would close hospital loopholes in the 340B Program, which helps low-income and uninsured patients access treatment and medications with fewer financial...

Supporting Patient Treatment Decisions with Compare Websites

by Sara Heath

Michigan patients can now view quality care and outcomes data on a single website to help inform patient treatment decisions thanks to efforts from the Michigan Health & Hospital Association (MHA). The organization has recently...

Executive Order Calls to Aid Veteran Access to Mental Healthcare

by Sara Heath

President Trump has signed an executive ordered aimed at expanding veteran access to mental healthcare during transitions from military service to civilian life. The order, titled “Supporting Our Veterans During Their Transition...

Assessing the Outcomes, Successes of Community Health Programs

by Sara Heath

Community health program leaders need to develop better measures to assess the success and efficacy of projects that address the social determinants of health, according to a study recently published in Health Affairs. Community health...

Hospital Funds $250K in Housing Aid, Social Determinants of Health

by Sara Heath

The University of Illinois Hospital has reinvested $250,000 into their Better Health Through Housing program, which helps address the social determinants of health such as housing security. The social determinants of health are external...

What are the Pros and Cons of Retail, Urgent Care Clinics?

by Sara Heath

Retail and urgent care clinics are an ever-growing segment of the healthcare industry. These alternative treatment sites allow patients to receive care from qualified provider in settings outside of the traditional office or emergency...

Drug Formulary Exclusion Lists Reduce Patient Access to Treatment

by Sara Heath

Drug formulary exclusion lists are getting longer, making it more difficult for patients to access the medications and treatments they may need to manage their illnesses, according to a recent study from the Doctor-Patient Rights...

High Out-of-Pocket Costs Keeping Cancer Patients from Treatment

by Sara Heath

High out-of-pocket costs and patient financial responsibility are keeping cancer patients from filling potentially life-saving prescriptions, according to a group of researchers from the Perelman School of Medicine at the University of...

Exploring Open Access Scheduling in Patient Access to Care

by Sara Heath

The elusive same-day appointment is top-of-mind for healthcare organizations who are looking to increase convenience and patient access to care. Using open access scheduling processes, facilities and clinics can ensure most, if not all,...

Understanding Physician Shortage Issues, Patient Care Access

by Sara Heath

Patients often face several barriers that hinder patient care access, ranging from ability to pay for the care encounter to obtaining transportation to the doctor’s office. But now a new barrier is emerging and will likely hinder...

How Can Health Orgs Address the Social Determinants of Health?

by Sara Heath

The social determinants of health are an increasingly important concept in value-based healthcare. Defined as the external factors that affect patient health, the social determinants of health can influence whether a patient develops a...

Ambulance Use Down 7%, Patients Access Care Via Rideshare

by Sara Heath

Rideshare services such as Uber are revolutionizing the way patients access care, with far more patients opting for an Uber than an ambulance ride during a non-life-threatening medical emergency, according to a working paper out of the...

Patient Telehealth Use, Access Tepid Despite Provider Enthusiasm

by Sara Heath

Even though healthcare professionals laud telehealth technology for its patient care access benefits, patient telehealth use is lukewarm at best, according to surveys conducted by Signet Research, Inc., on behalf of Avizia. A 2017 survey...

The Role of Telehealth Tech in Patient Engagement Strategies

by Sara Heath

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better...

Rideshare Deal to Address Patient Access to Care Barriers

by Sara Heath

Ridesharing service Lyft has partnered with Circulation to offer rides to non-emergency care for patients across the country, helping to improve patient access to care. Transportation to care is a significant social determinant of health,...

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