A federally-qualified health center (FQHC) reduced patient no-show rates by 14 percent by implementing a four-pronged intervention that prioritized patient education, practice communication, and better...
Cultural and language barriers keep patients and providers from building strong relationships, posing considerable obstacles to a positive patient experience, according to research published in the...
Community health program leaders need to develop better measures to assess the success and efficacy of projects that address the social determinants of health, according to a study recently published...
Retail and urgent care clinics are an ever-growing segment of the healthcare industry. These alternative treatment sites allow patients to receive care from qualified provider in settings outside of...
Drug formulary exclusion lists are getting longer, making it more difficult for patients to access the medications and treatments they may need to manage their illnesses, according to a recent study...
The elusive same-day appointment is top-of-mind for healthcare organizations who are looking to increase convenience and patient access to care. Using open access scheduling processes, facilities and...
Patients often face several barriers that hinder patient care access, ranging from ability to pay for the care encounter to obtaining transportation to the doctor’s office. But now a new barrier...
Patient pre-registration is a key strategy for improving the onboarding and intake process, which can often get bogged down with complicated data collection and administrative tasks. By collecting patient intake materials ahead of the...
Amidst the sweeping plains and endless farmland of rural America, residents face a pressing and pervasive problem. With providers so few and far between, patients face considerable difficulty accessing healthcare.
According to a leading...
Meaningful patient-provider interactions are at the heart of a valuable clinical encounter, allowing providers to fully engage patients in the healthcare experience. But in an increasingly diverse...
Urgent care and retail health clinics have been instrumental in supplementing patient healthcare access. These alternative treatment facilities allow patients to receive care outside of their primary...
Healthcare navigators are like the industry’s version of a car GPS. They help patients get from place to place in a healthcare system that can often be difficult to understand.
But unlike GPS,...
In the age of healthcare consumerism, patients are increasingly activated in their own healthcare. This includes in making decisions for treatment facilities at which patients wish to receive their...
Ensuring seamless appointment scheduling for patients is a critical part of getting patients in the office door and engaging with their healthcare. However, healthcare organizations are falling short...
Improving adherence to chronic disease management and treatment plans is a critical facet of improving outcomes and keeping costs low. In order to engage patients, communicate efficiently, and help individuals achieve their wellness goals,...
Despite the millions of patients managing a mental illness, very few are accessing treatment. Stigma and negative perceptions associated with mental illness are noted mental healthcare barriers for...
Follow-up care after the discharge process is an important part of improving patient outcomes. In order to successfully guide patients through their recovery, providers must employ the same patient engagement strategies that have been...
Patient safety is a key aspect of patient-centered care and is tied to the patient experience and health outcomes.
However, all too often healthcare professionals view patient safety and...
Patients need more education to help them determine whether to access care in urgent care centers or the emergency department, according to a survey by New York City-based urgent care provider...
Patients are increasingly facing high out-of-pocket costs, a trend that can limit their healthcare access and ability to pay for quality services.
It is important for providers to understand how high...
