Patient Financial Responsibility

How Cost Drives Poor Patient Access to Care for American Men

by Sara Heath

Patient access to care is worse for American men than it is for men in any other similarly developed nation, a trend researchers from the Commonwealth Fund attributed to poorer public health and high...

Patient Financial Responsibility Burdens Affect Pre-Medicare Crowd

by Sara Heath

The rising cost of healthcare and increases in patient financial responsibility continue to be a burden for older adults, with between a quarter and a third of folks over age 50 saying they need to go...

Price Transparency Tools Remain Key for Financial Experience

by Sara Heath

It’s going to take more than the federal healthcare price transparency tool to revamp the patient financial experience, as patients continue to avoid care because of healthcare affordability...

Medical Financial Hardship Drives Mortality Risk for Cancer Survivors

by Sarai Rodriguez

Cancer survivors struggling with medical financial hardship face a higher mortality risk than cancer survivors who do not face the same financial strain, according to a national study published in the...

Better Cost Data Key to Patient-Provider Communication on Affordability

by Sara Heath

Healthcare providers need more—and better—information to be able to facilitate the patient-provider communication patients desire about their out-of-pocket costs, according to two new...

US Mental Healthcare Access Trails Other Nations’ Due to Cost

by Sara Heath

Adults over age 65 in the US have more cost-related mental healthcare access challenges than seniors in other similarly developed nations, according to a recent assessment from the Commonwealth...

DMV More Popular than Patient Financial Experience for Fifth of Patients

by Sara Heath

One in five patients would rather go to the DMV than attempt to pay their medical bills online, demonstrating a serious lapse in digital patient financial experience, according to new data from...

More Patients Cite Out-of-Pocket Costs as Care Access Barrier

by Sara Heath

Three in 10 Americans are citing high out-of-pocket patient costs as a care access barrier, with those patients telling a West Health and Gallup poll that they skipped necessary medical care in the...

90% of Patients Say Loyalty Relies on Patient Financial Experience

by Sara Heath

The patient financial experience and billing process is a make-or-break moment, with 93 percent of healthcare consumers saying the billing experience could dissuade them from returning to a healthcare...

High Drug Costs Bar Care Access, Medication Adherence for 13M Adults

by Sara Heath

High drug costs served as a care access and medication adherence barrier for nearly 13 million adults before the pandemic, according to a new report from the Robert Wood Johnson Foundation and Urban...

Patient Out-of-Pocket Healthcare Costs Balloon by 10% Since 2020

by Sara Heath

Patient out-of-pocket healthcare costs are up 10 percent since last year, with the net total of patient financial responsibility coming in around $491 billion in 2021, according to Kalorama...

93% of Patients Negotiate Out-of-Pocket Patient Costs, Debt Away

by Sara Heath

More than half of Americans have been in medical debt, but according to new data from LendingTree and Qualtrics, the vast majority of those who have negotiated that debt have seen it go away, a key...

What Is Patient Financial Health Literacy, Why Is It Important?

by Sara Heath

As medical organizations face competing demands for increasing patient collections and creating a good patient financial experience, they must focus on patient financial health literacy. Financial...

Confronting Indirect Patient Healthcare Cost Hurdles, SDOH

by Sara Heath

Patients face numerous indirect healthcare cost hurdles that impact their ability to access treatment, according to a recent guidance from America’s Essential Hospitals. The guidance, which...

How Patient Experience in Billing Offices Impacts Patient Payments

by Sara Heath

A poor patient experience with the hospital billing department can have an impact on patient payments and financial responsibility, according to a new survey published by Connance. The Connance...

Gag Clause Bills Signed into Law, Improves Healthcare Transparency

by Sara Heath

President Trump has signed into law two bills that prohibit pharmacy gag clauses, or the practice of prohibiting pharmacy and healthcare transparency. The laws – one targeted at Medicare plans...

Patients Unprepared for Out-of-Pocket Costs for Long-Term Care

by Sara Heath

Patients underestimate the financial responsibility associated with beginning long-term care, with many leaving themselves unprepared for the high out-of-pocket costs at long-term care facilities,...