Patient Safety

How Nurse Staffing Ratios Impact Patient Safety, Access to Care

by Sara Heath

A Massachusetts ballot question has the healthcare industry debating nurse staff ratios and how they can impact patient safety and patient access to care. The ballot question at hand involves An Act...

Top 4 Challenges in Driving High Patient Satisfaction

by Sara Heath

Driving high patient satisfaction in healthcare is a challenging task. Patients are complex and unique, each with a different set of needs and preferences. Add to that the growing to-do list for...

Family Caregiver Engagement Cuts Hospital Readmissions by 25%

by Sara Heath

Healthcare organizations that practice meaningful family caregiver engagement and integrate caregivers into the patient discharge process can reduce hospital readmissions by one-quarter, according to...

5 Patient-Centered Strategies to Improve Patient Safety

by Sara Heath

Patient safety is a key aspect of patient-centered care and is tied to the patient experience and health outcomes. However, all too often healthcare professionals view patient safety and...

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality...