PatientEngagementHIT

Patient Portals

Exploring Patients’ Roles in Chronic Illness Care Coordination

May 17, 2017 - Strong care coordination is one of the core necessities for effective chronic disease management. Patients managing a chronic illness are confronted with a plethora of health information, often coming from multiple different specialists and primary care clinicians. All of this information must be sent from one clinician to the other, with each doctor knowing what the other is doing to achieve...


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Exploring Patients’ Roles in Chronic Illness Care Coordination

by Sara Heath

Strong care coordination is one of the core necessities for effective chronic disease management. Patients managing a chronic illness are confronted with a plethora of health information, often coming from multiple different specialists and primary...

Limited Adoption Limits Patient Portal Decision Aid Efficacy

by Sara Heath

Patient portals and other health IT can effectively host decision aids for patients, if only they and their clinicians adopt the tools, according to a study published in the Annals of Family Medicine. Having adequate patient decision-making tools...

OpenNotes Honored for Driving Patient Health Data Access

by Sara Heath

The OpenNotes team has been recognized for its work in supporting patient health data access, being presented with the Health Data Liberator Award from AcademyHealth at this year’s Health Datapalooza. Led by co-founders Tom Delbanco, MD,...

Personal Patient Portal Messages Can Support Self-Management

by Sara Heath

Patient portals and personal health IT devices are effective for pushing individualized self-management information to patients, according to a study published in the journal eGEMS. Adriana Arcia, study author and researcher at the Columbia University...

Patients Prefer Email, Patient Portals for Lab Result Alerts

by Sara Heath

Most patients prefer receiving their laboratory results online via email or the patient portal, despite some data privacy and security concerns, according to a study published in the American Journal of Managed Care. In a survey of 200 patients...

Transparent Provider Communication Key for OpenNotes Success

by Sara Heath

Does patient access to clinician notes – a movement known as OpenNotes – help or hinder the patient provider relationship? That depends on what the notes say and the strength of provider communication, according to a research team...

Targeted Approach Key for Older Adult Patient Portal Adoption

by Sara Heath

Healthcare organizations need patient portal adoption campaigns tailored to older patients to create a more robust portal buy-in, according to research published in the Journal of Medical Internet Research. This is necessary regardless of a patient’s...

Patient Portal Use Lagging Despite Strong Provider Support

by Sara Heath

Although most healthcare organizations offer patients access to their individual health records, less than one-third of patients look at that data on the patient portal, according to a new report from the Government Accountability Office (GAO)....

How Patient Portal Use Improves Business in Specialty Groups

by Sara Heath

Finding an effective use for the patient portal may not be instinctual in acute specialty settings. After all, patients don’t always need a follow-up appointment in some of these settings, and many patients aren’t accessing health...

Better Assessments Needed for Patient EHR Note Readability

by Sara Heath

Healthcare professionals need a better metric for testing patient readability for EHR notes, especially as patients gain more access to their health data via clinician notes and the patient portal, says a recent study published in the Journal...

Patient Portals, Data, Consumer Preferences Top HIMSS17 Trends

by Sara Heath

Healthcare professionals are gearing up to converge on the Sunshine State and preparing to immerse themselves in this year’s HIMSS conference. As stakeholders continue to hear industry and regulatory calls for better patient engagement,...

Arguing for Patient Data Access Amidst Provider Pushback

by Sara Heath

When OpenNotes came onto the healthcare scene in 2011, it introduced the fairly innovative concept of allowing patients to have full access to their clinicians’ notes. Physicians questioned whether this was the right or responsible approach...

How Patient Data Access, Education Improve Patient Safety

by Sara Heath

Adverse patient safety events continue to plague the healthcare industry, with government agencies reporting as many as one in ten patients experiencing harm during treatment. And as patient safety becomes tied to the overall patient experience,...

Personal Health Record Adoption Rates Exceed MU Requirements

by Sara Heath

Patient preferences for engagement tools, such as personal health records, may be outpacing meaningful use’s patient engagement requirements, according to a recent study published in the Journal of Medical Internet Research. The study,...

Understanding Generational Differences in Patient Engagement

by Sara Heath

Just as each generation expresses its own unique preferences for fashion and music, patients express different preferences for patient engagement based on their age and life experiences. As healthcare reform efforts increase demand for improved...

RelayHealth Signs $140M Military Health Patient Portal Deal

by Sara Heath

McKesson Technologies, Inc., and the Military Health System have signed a $140 million contract to implement  the company’s patient portal, RelayHealth, according to a public statement by the Department of Defense. The patient portal,...

4 Best Practices for Improving Patient-Provider Communication

by Sara Heath

The patient-provider relationship is the cornerstone of patient engagement. When a provider communicates well with her patient, it can help to make the patient feel like a valued member of the care team, thus improving patient satisfaction. Patient-provider...

3 Effective Patient Engagement Strategies Using mHealth Tools

by Sara Heath

If you think that health IT and mHealth are permeating all aspects of healthcare, including patient engagement, you’d be right. As the healthcare industry continues to enter into the technological world, providers are discovering new strategies...

AHIMA Patient Engagement Toolkit Emphasizes Health Data Access

by Sara Heath

Promoting patient health data access is an important part of increasing patient engagement, said the American Health Information Management Association (AHIMA) in a newly released Patient Engagement Toolkit. The toolkit emphasizes the importance...

Health IT, Internet of Things Devices Boost Patient Engagement

by Sara Heath

Patient engagement and the devices, tools, and communications systems that support it have become some of the most important concepts in the healthcare space. By carefully implementing and directing the use of patient portals, medical devices,...

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