PatientEngagementHIT

Patient Portals

Patients Prefer Email, Patient Portals for Lab Result Alerts

April 24, 2017 - Most patients prefer receiving their laboratory results online via email or the patient portal, despite some data privacy and security concerns, according to a study published in the American Journal of Managed Care. In a survey of 200 patients with internet access, the research team found that 98 percent of patients wanted lab result alerts via short secure messaging services, and 100 percent...


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Patients Prefer Email, Patient Portals for Lab Result Alerts

by Sara Heath

Most patients prefer receiving their laboratory results online via email or the patient portal, despite some data privacy and security concerns, according to a study published in the American Journal of Managed Care. In a survey of 200 patients...

Transparent Provider Communication Key for OpenNotes Success

by Sara Heath

Does patient access to clinician notes – a movement known as OpenNotes – help or hinder the patient provider relationship? That depends on what the notes say and the strength of provider communication, according to a research team...

Targeted Approach Key for Older Adult Patient Portal Adoption

by Sara Heath

Healthcare organizations need patient portal adoption campaigns tailored to older patients to create a more robust portal buy-in, according to research published in the Journal of Medical Internet Research. This is necessary regardless of a patient’s...

Patient Portal Use Lagging Despite Strong Provider Support

by Sara Heath

Although most healthcare organizations offer patients access to their individual health records, less than one-third of patients look at that data on the patient portal, according to a new report from the Government Accountability Office (GAO)....

How Patient Portal Use Improves Business in Specialty Groups

by Sara Heath

Finding an effective use for the patient portal may not be instinctual in acute specialty settings. After all, patients don’t always need a follow-up appointment in some of these settings, and many patients aren’t accessing health...

Better Assessments Needed for Patient EHR Note Readability

by Sara Heath

Healthcare professionals need a better metric for testing patient readability for EHR notes, especially as patients gain more access to their health data via clinician notes and the patient portal, says a recent study published in the Journal...

Patient Portals, Data, Consumer Preferences Top HIMSS17 Trends

by Sara Heath

Healthcare professionals are gearing up to converge on the Sunshine State and preparing to immerse themselves in this year’s HIMSS conference. As stakeholders continue to hear industry and regulatory calls for better patient engagement,...

Arguing for Patient Data Access Amidst Provider Pushback

by Sara Heath

When OpenNotes came onto the healthcare scene in 2011, it introduced the fairly innovative concept of allowing patients to have full access to their clinicians’ notes. Physicians questioned whether this was the right or responsible approach...

How Patient Data Access, Education Improve Patient Safety

by Sara Heath

Adverse patient safety events continue to plague the healthcare industry, with government agencies reporting as many as one in ten patients experiencing harm during treatment. And as patient safety becomes tied to the overall patient experience,...

Personal Health Record Adoption Rates Exceed MU Requirements

by Sara Heath

Patient preferences for engagement tools, such as personal health records, may be outpacing meaningful use’s patient engagement requirements, according to a recent study published in the Journal of Medical Internet Research. The study,...

Understanding Generational Differences in Patient Engagement

by Sara Heath

Just as each generation expresses its own unique preferences for fashion and music, patients express different preferences for patient engagement based on their age and life experiences. As healthcare reform efforts increase demand for improved...

RelayHealth Signs $140M Military Health Patient Portal Deal

by Sara Heath

McKesson Technologies, Inc., and the Military Health System have signed a $140 million contract to implement  the company’s patient portal, RelayHealth, according to a public statement by the Department of Defense. The patient portal,...

4 Best Practices for Improving Patient-Provider Communication

by Sara Heath

The patient-provider relationship is the cornerstone of patient engagement. When a provider communicates well with her patient, it can help to make the patient feel like a valued member of the care team, thus improving patient satisfaction. Patient-provider...

3 Effective Patient Engagement Strategies Using mHealth Tools

by Sara Heath

If you think that health IT and mHealth are permeating all aspects of healthcare, including patient engagement, you’d be right. As the healthcare industry continues to enter into the technological world, providers are discovering new strategies...

AHIMA Patient Engagement Toolkit Emphasizes Health Data Access

by Sara Heath

Promoting patient health data access is an important part of increasing patient engagement, said the American Health Information Management Association (AHIMA) in a newly released Patient Engagement Toolkit. The toolkit emphasizes the importance...

Health IT, Internet of Things Devices Boost Patient Engagement

by Sara Heath

Patient engagement and the devices, tools, and communications systems that support it have become some of the most important concepts in the healthcare space. By carefully implementing and directing the use of patient portals, medical devices,...

Reviewing Patient Access to Health Data Under HIPAA Privacy Rule

by Sara Heath

While the healthcare industry is surely transitioning to a more patient-centric philosophy, emphasizing patient access to health data, it is also becoming more conscious of health data privacy. With health records being stored digitally, healthcare...

Patient Portal Adoption Rates Hinge on Age, Ethnicity

by Sara Heath

When it comes to patient portal adoption rates, age and ethnicity seem to make a difference. In a recent study out of Kaiser Permanente Northern California, researchers Nancy P. Gordon, ScD, and Mark C Hornbrook, ScD, found that older patients...

Patient, Provider Opinions Diverge on Patient Health Data Access

by Sara Heath

Patients are overwhelmingly in favor of full patient health data access via EHRs and patient portals, according to a recent Accenture survey, but providers don’t exactly feel the same way. The survey found that 92 percent of patients feel...

Over Half of Health Pros Use Patient Engagement Technology

by Sara Heath

More healthcare professionals are adopting connected health technology to help advance patient engagement efforts, according to HIMSS. In the 2016 HIMSS Connected Health Survey, the organization showed that 52 percent of the 227 IT professionals...

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