Patient Communication

Making the Case for Personalized Patient Education, Communication

by Sara Heath

Imagine getting a new diagnosis of a chronic illness, and being mostly left with a pile of patient education packets and one-size-fits-all patient-provider communication. Sure, you might be getting great information about your illness,...

Patient Trust in Clinician, Public Health Expert Credibility an Uphill Battle

by Sara Heath

The healthcare industry has a big credibility and patient trust problem on its hands, with new data from Edelman showing that 34 percent of people think any average layperson could know just as much as...

Immigration, Birth Status Predicts Limited Patient Health Literacy

by Sara Heath

Limited patient health literacy is 81 percent more common in racial and ethnic minority patients who are also immigrants, according to new UC Irvine data, shedding new light on how health literacy can...

Three-Quarters of Docs Lament Medical Misinformation Problem

by Sara Heath

The medical misinformation problem isn’t going away, with around three-quarters of physicians saying inaccurate medical information has made it harder to treat patients and has impacted patient...

How Do Clinicians Use Social Determinants of Health Info?

by Sara Heath

Healthcare providers consider a patient’s reported social determinants of health in around 35 percent of healthcare decision-making, according to a report in the Annals of Family Medicine. This...

GA Bill Seeks Better Patient-Provider Communication About Medical Errors

by Sara Heath

A new bill in Georgia aims to improve patient-provider communication about medical errors and patient safety. The CANDOR (Communication and Optimal Resolution) Act, based on the CANDOR program of the...

Patient Portal Messages Need Streamlined Delivery for Patient Activation

by Sara Heath

The patient portal might be too clunky or onerous to be useful in closing care gaps, with new research finding that patient portal messages didn’t do much to get patients in for preventive...

Eroding Black Patient Trust in Health Info Imperils Cancer Outcomes

by Sarai Rodriguez

As the COVID-19 pandemic unfolded, an alarming trend in cancer outcomes has emerged—the trust of Black patients in government-provided cancer health information has plummeted by almost 50...

Patients OK Test Results Via Patient Portal Even Without Doc Counsel

by Sara Heath

Nearly every patient would rather get their test results via the patient portal, even if their provider hadn’t reviewed those results yet, according to new data from OpenNotes. The report,...

Community Health Partnerships Key to Combatting Vaccine Misinformation

by Sarai Rodriguez

UC Riverside Health experts have proposed that community health partnerships can combat the persistent wave of vaccine misinformation, giving public health officials access to greater public messaging...

What Influences Patient Trust in Public Health Agencies?

by Sara Heath

Public health agencies that communicated clearly, led with science, and provided protective resources were able to build patient trust more than those agencies that appeared to be politically...

Positive Patient-Provider Communication Elusive for Half of Women

by Sara Heath

Nearly half of young women have had a negative provider experience in the past two years, exposing serious lapses in patient-provider communication for this population, according to figures from the...

Why Shared Decision-Making Tools Should Include Price Transparency

by Sara Heath

Shared decision-making tools that also integrate information about healthcare costs both help support patient empowerment and help patients manage their medical expenses, according to a new FAIR Health...

Language Interpreter Services Key for Overcoming LEP Barriers

by Sara Heath

Poor access to language interpreter services isn’t just harmful to the patient with limited English proficiency at the center of care; it also makes things more difficult for the clinicians...

Do Patients Get Enough Patient Education About Their Blood Pressure?

by Sara Heath

Taking blood pressure is standard procedure for nearly any healthcare encounter, but it might be lulling some patients into a sense of false confidence about when to access care, according to a new...

What Does Supportive Care Medicine Mean for Patient-Centered Care?

by Sara Heath

With the rise of patient-centered care philosophies, healthcare organizations have learned that they need to do more than order tests and administer treatments. Creating a valuable patient experience means serving the whole person, giving...

Parent, Caregiver Engagement Low During Pediatric Well-Child Visits

by Sara Heath

Parent and caregiver engagement is missing from many pediatric well-child visits, with new survey data from the University of Michigan showing that parents and guardians come unprepared for those...

Does Peer Pressure Affect Vaccine Acceptance, Hesitancy?

by Sara Heath

All of the reports counting the number of individuals getting the COVID-19 vaccines and boosters may make a difference, with new data from the University of Texas at Austin showing that people are more...

Docs Say Clinical Quality Is High, But Experience Doesn’t Meet Expectations

by Sara Heath

Patient experience in small and midsized clinics is falling short of expectations, with about two-thirds of patients saying in a survey that they feel rushed and unheard during appointments, while half...

PCPs, Specialists Who Train Together See Better Patient Experience

by Sara Heath

Reputation is everything in an increasingly consumer-centered healthcare industry, and new data in JAMA Network Open has illuminated one critical area for providers: reputation among their peers....