How Healthcare Can Solve Its Patient Trust Problem
Healthcare has trust issues—patient trust issues, that is. After a whirlwind three years, the medical industry is staring down a population that is exhausted by pandemic precautions, coming to terms with decades of mistreatment of...Healthcare CRM: Top Uses Cases for Customer Relationship Management
Healthcare CRM is taking the industry by storm, with medical organizations tapping customer relationship management platforms to support many of their population health needs. These tools rose to prominence in the 1980s for consumer...Better Patient-Provider Relationships Linked to Obesity Treatment Access
Those with a better patient-provider relationship are more likely to receive treatment for severe obesity, a trend researchers said in a study that should highlight the importance of good...Direct-to-Consumer Healthcare Websites Need Better Patient Education
Direct-to-consumer healthcare websites that offer a medication after online screening might be improving patient access to care, but they often fail to provide the patient education industry groups say...Why Don’t Patients Access Follow-Up Care, Screenings?
A new Dutch study is recounting the reasons why some patients don’t access follow-up care or screenings after producing a positive result on at-home colorectal cancer tests, suggesting that...Using Medical Jargon Confuses Patients Amid Low Health Literacy Trends
In perhaps an unsurprising clue into navigating low levels of patient health literacy, new research published in JAMA Network Open found that patients have a far better understanding of their health...Text Message Patient Outreach Cuts 30-Day Hospital Readmission Risk 41%
Healthcare organizations may consider implementing text message patient outreach as part of their post-discharge patient engagement strategies, as the technology can yield a lower risk of 30-day...Was Medical Misinformation The Culprit of Low COVID Vax Uptake?
Medical misinformation, not lapses in patient trust, may have been behind initially low COVID-19 vaccine uptake among Black and Hispanic individuals, according to DePaul University researchers who said...Cultural Competency Key for HIV’s Healthcare Discrimination Problem
Cultural competency is needed to address the healthcare discrimination and stigma felt by Hispanic folks with HIV, according to the latest Centers for Disease Control & Prevention Morbidity and...Uninsured, Publicly Insured Patients Face Implicit Bias in Health
Adult patients with public insurance coverage, like Medicare or Medicaid, and uninsured individuals are more than twice as likely to report facing implicit bias in health and otherwise unfair treatment...Navigating Social Media’s Public Health, Medical Misinformation Problem
Healthcare has hit the internet age, with a growing presence on social media becoming all too familiar as the need for public health information gets greater. But within that growth has emerged a new problem: the broad accessibility of...61% of Patients Want Better Patient Engagement in 2022
Patients are ready to start accessing medical care and preventive screenings in a post-pandemic world, but they’re going to need a strong patient engagement boost, according to new data fielded...Is Text Messaging the Best Patient Outreach Tool for COVID-19 Vaccines?
Using text messaging for COVID-19 vaccine patient outreach was as effective as direct phone calls in getting patients to seek out the vaccine, according to new research published in JAMA Network Open,...Docs Spend More Time with Patients, but Racial Disparities Still Present
Between 1978 and 2018, the amount of time patients spend each year with an outpatient physician has increased by around 20 minutes, but data still reveal troubling findings of racial disparities in...What Is Trauma-Informed Care & How to Deliver It
In the healthcare industry’s effort to support health equity, another principle has come to the forefront: trauma-informed care. Trauma-informed care is important for achieving health equity because it helps traditionally...Telephone Follow-Up Improves ED Patient Education, Engagement
Better patient education and communication during the emergency department discharge process could be just a phone call away, according to a new study indicating telephone follow-up is a valid way to...How Patient Engagement, Outreach Support Medication Adherence to PrEP
With the right combination of patient engagement, patient outreach, and medication adherence, Paul Lovely, the executive director at the CARE Center at Dignity Health, said it's completely realistic to tamp down on...Better Cost Data Key to Patient-Provider Communication on Affordability
Healthcare providers need more—and better—information to be able to facilitate the patient-provider communication patients desire about their out-of-pocket costs, according to two new...Telephone Patient Outreach Messaging More Effective Than Mailers
Healthcare organizations deploying patient outreach messaging for preventive care screenings should consider personalizing those messages to patient preferences and characteristics, concluded a group...Sponsored Article
