PatientEngagementHIT

Patient Portals

Epic Systems MyChart Patient Portal Tops 2018 Best in KLAS List

January 31, 2018 - Epic Systems MyChart reigns as the top-rated patient portal vendor among healthcare professionals in the newly-released 2018 Best in KLAS rankings. The EHR and patient portal giant has kept its top spot since 2015, consistently averaging about 90 points out of 100 in the scores, the KLAS report showed. Epic Systems was followed closely by other healthcare technology vendors eClinicalWorks,...


More Articles

Can Hospital Patient Portal Use Boost Inpatient Outcomes Measures?

by Sara Heath

Patient portals might be better suited for chronic disease management and preventive measures, but that doesn’t mean the healthcare industry should ignore the tool’s potential for inpatient use, according to a group of researchers....

Simpler Medical Language Key for Patient Portal Lab Result Notes

by Sara Heath

Systems to simplify medical language in patient portal lab result notes need an overhaul, concluded a study published in the Journal of Medical Internet Research. These systems, known as natural language processing (NLP), can be effective in...

Patients Accessing Patient Portal Lab Results Need Clinician Notes

by Sara Heath

Clinicians need to add lab result interpretations to patient portal notes when patients access their own lab results, according to a recent study published in the Journal of the American Medical Informatics Association. This will help patients...

Is OurNotes the Next Step for OpenNotes, Patient Data Access?

by Sara Heath

Many across the healthcare industry are familiar with OpenNotes, the nationwide movement to grant patient data access to view clinician notes. Now, the researchers behind OpenNotes have developed OurNotes, a similar philosophy that also allows...

OpenNotes, AMIA Partnership to Improve Patient Data Access

by Sara Heath

The American Medical Informatics Association (AMIA) and OpenNotes have officially joined forces to expand and support patient data access across the country. The partnership, announced at AMIA’s 2017 Annual Symposium, will support OpenNotes’...

How NLP Improves Patient Understanding of Patient Portal Notes

by Sara Heath

Natural language processing (NLP) has proven an effective strategy for translating clinical terms into lay-language, thus improving patient understanding of patient portal notes, according to research published in the Journal of Medical Internet...

How Motivation Tactics Spark Meaningful Patient Portal Adoption

by Sara Heath

Although most hospitals and providers offer patient portal access, there is still more to be done. Meaningful patient portal adoption is lagging as more providers look to their patient portals asking how to proceed. Ninety-five percent of hospitals...

How Can Mobile Patient Portals Boost Patient Portal Use Rates?

by Sara Heath

Although nearly 90 percent of hospitals and providers offer patient portal access, true patient portal adoption lingers at around 15 percent, according to Government Accountability Office data. Mobilizing the patient portal allows patients to...

What are Facilitators and Barriers to Older Patient Portal Use?

by Sara Heath

Patients over the age of 65 have security and usability concerns that limit patient portal use, but having a doctor or family member help them with the tool can be a portal facilitator, according to a study in the Journal of Medical Internet...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement parameters...

Patient Access to Health Data, Patient Portal Use Increases

by Sara Heath

Patient access to health data is becoming a lot easier, but according to experts from AHIMA there is still some work to be done. In a survey presented at AHIMA’s 89th Annual Convention & Exhibit, researchers discussed the growing prevalence...

eClinicalWorks Patient Portal Integrates OpenNotes Data Access

by Sara Heath

EHR and patient portal vendor eClinicalWorks now supports OpenNotes on its patient-facing technology, offering patients the ability to view their clinician notes on the portal. The move will allow the nearly 130,000 clinicians using the eClinicalWorks...

Top Tips for Successful Patient Portal Secure Messaging

by Sara Heath

Secure messaging via the patient portal has presented a new frontier for patient-provider communication. What was previously discussed via telephone calls or during in-person follow-up appointments can now be done digitally, helping to streamline...

Better Practice Operations Vital to Improve Patient Satisfaction

by Sara Heath

Clinician office wait times are down by five minutes from last year, highlighting a focus on better practice operations, patient flow, and patient satisfaction, according to the Medical Group Management Association (MGMA). The annual MGMA DataDive...

How HIPAA Regulations Can Encourage Caregiver, Family Engagement

by Sara Heath

Being a patient does not have to be a solo experience. Many patients benefit from caregiver and family engagement - and many providers encourage collaborative decision-making.   While HIPAA regulations exist to secure the rights of...

Does Patient Portal Secure Messaging Prompt More Office Visits?

by Sara Heath

Patient portals have long been championed as the new and innovative strategy for improving patient engagement and access to quality healthcare. Patients can communicate with their providers about health concerns using secure messaging and become...

Low Broadband Access Stunts Patient Portal Use, Health Equity

by Sara Heath

Limited broadband access quells patient portal use and health equity, underscoring broadband as a key social determinant of health, according to research published in JAMIA. Healthcare professionals have long praised patient portals as the catalyst...

Top 3 Facts About Patient Engagement Policy Requirements

by Sara Heath

Patient engagement may be a key factor in the shift toward consumer- and patient-centered care, but it also has an important place in the policy requirements that are driving the healthcare industry. From the CMS EHR Incentive Programs, MACRA,...

4 Pros and Cons of Digital Patient Health Data Access

by Sara Heath

Patient health data access is a generally accepted patient engagement strategy that helps to empower patients through improved health literacy and integration into the care team. Healthcare providers are acting on patient data access, with nearly...

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