In the healthcare consumer experience, reality doesn’t always meet patient expectations. Online appointment scheduling tools have been on the market for some time, for example, but providers...
A convenient and technology-driven healthcare experience has become an essential factor in boosting patient satisfaction, as roughly 4 in 5 Americans want the ability to use technology when managing...
As medicine confronts serious care gaps problems, one Georgia-based primary care provider organization is helping patients self-service those lapses. Using online appointment scheduling technologies, Eagles Landing Health is able to let...
Young, White patients with commercial health payer coverage are more likely to use the patient portal for online appointment scheduling than others, according to the latest data in JAMA Network...
The medical industry is increasingly focusing on creating a better patient experience and driving patient satisfaction scores. But while many efforts must center on improving interpersonal...
Adopting popular patient engagement technologies could be the key to ramping up clinic operations and driving an organization closer toward patient-centered care, according to a new report from the...
The elusive same-day appointment is top-of-mind for healthcare organizations who are looking to increase convenience and patient access to care. Using open access scheduling processes, facilities and...
Ensuring seamless appointment scheduling for patients is a critical part of getting patients in the office door and engaging with their healthcare. However, healthcare organizations are falling short...