PatientEngagementHIT

Provider Communication

Can Patient Portals Streamline Patient-Provider Communication?

by Sara Heath

Secure messaging functions offered over the patient portal may not help reduce patient telephone calls and provider workloads, according to a study in the Journal of the American Board of Family Medicine. Researchers investigated the potential...

Two-Way Communication Improves Cancer Patient Engagement

by Sara Heath

Care planning and bidirectional communication initiatives may be helpful for improving patient engagement for cancer survivors, according to a study published in JMIR Cancer, but these programs may be difficult to implement and often fail to...

4 Key Steps to Building Strong Patient-Provider Communication

by Sara Heath

Patient-provider communication is an important component of improving patient engagement and patient satisfaction. When providers effectively communicate with their patients, they can both activate the patients in their care and help make them...

How Text Messaging Can Transform Patient-Provider Communication

by Sara Heath

At Cedars-Sinai Medical Center, patient-provider communication is a key part of driving patient engagement. Text messaging may be crucial to pushing that even further. Through a web of patient communications technologies, Cedars-Sinai employees...

How Consumers and Providers See Patient Engagement Differently

by Sara Heath

When it comes to patient engagement, self-care, and other healthcare responsibilities, patients and providers may not be on the same page. A new survey conducted on behalf of Xerox indicates significant differences and interesting contrasts in...

Can Digital Communication, mHealth Boost Patient Satisfaction?

by Sara Heath

Although there is a high rate of patient satisfaction with primary care providers, there is still room for improvement with regard to digital communication and patient engagement technologies, one survey shows. The survey, conducted via Harris...

3 Steps to Building Better Patient Satisfaction, Engagement

by Sara Heath

Stronger patient-provider communication and education initiatives are key to boosting patient satisfaction and shared decision-making, shows a recent study conducted by FAIR Health. The study, which surveyed a sample of 1,000 adults regarding...

AHRQ Patient-Centered Toolkit to Boost Provider Communication

by Sara Heath

The Agency for Healthcare Research and Quality has created a new patient-centered toolkit helping to support patient-provider communication following adverse hospital events. The federal agency this week announced the release of the Communication...

How Does Physician Behavior Affect Patient Decision-Making?

by Sara Heath

Doctors need to determine a way by which they can incorporate goal-setting conversations into primary care as a way to boost shared patient decision-making, shows a study recently published in the Annals of Family Medicine. The study took two...

Including Family Caregivers in Patient Engagement Strategies

by Sara Heath

Seldom do patients approach their healthcare alone, but rather seek support from a network of caregivers, family, and friends. As such, providers need to understand how these individuals fit into patient engagement strategies. Below, PatientEngagementHIT.com...

Why Some Providers Struggle with Advanced Care Planning Talks

by Sara Heath

Although an overwhelming majority of healthcare providers agree that advanced care planning is critical for adequate and ethical patient care, only a small number of them are actually engaging patients in these kinds of conversations. In a new...

How Can Providers Boost Self-Management for Chronically Ill Patients?

by Sara Heath

To boost self-management for chronically ill patients, providers simply need to provide support, says one study recently published in the American Journal of Managed Care. Researcher Peter Cunningham, PhD, sought to determine how chronically...

Patient Engagement Interventions Boost Shared Decision-Making

by Sara Heath

Interventions targeting patient and provider behaviors are notably effective in improving provider communication and shared decision-making, says a recent study published in Health Affairs. The study, conducted by a research team led by Ming...

Can Online Collaborative Chats Foster Patient Engagement?

by Sara Heath

A space where physicians, patients, and caregivers can all communicate personally might be the next big thing in patient engagement and care coordination. While this approach sounds a whole lot like what can happen in a doctor’s office,...

RelayHealth Signs $140M Military Health Patient Portal Deal

by Sara Heath

McKesson Technologies, Inc., and the Military Health System have signed a $140 million contract to implement  the company’s patient portal, RelayHealth, according to a public statement by the Department of Defense. The patient portal,...

How Does Physician EHR Use Affect Patient Satisfaction Levels?

by Sara Heath

Healthcare professionals may see various clinical benefits to EHR use, but how does this technology affect patient satisfaction? Research shows that EHRs present a challenge in boosting patient satisfaction, requiring providers to focus on their...

4 Best Practices for Improving Patient-Provider Communication

by Sara Heath

The patient-provider relationship is the cornerstone of patient engagement. When a provider communicates well with her patient, it can help to make the patient feel like a valued member of the care team, thus improving patient satisfaction. Patient-provider...

AHIMA Patient Engagement Toolkit Emphasizes Health Data Access

by Sara Heath

Promoting patient health data access is an important part of increasing patient engagement, said the American Health Information Management Association (AHIMA) in a newly released Patient Engagement Toolkit. The toolkit emphasizes the importance...

3 Ways Social Media in Healthcare can Improve Patient Engagement

by Sara Heath

Communication between patients and providers is a pillar of good patient engagement strategy, and social media is presenting new opportunities to promote that. As a solid Twitter bio or Facebook presence starts to be the standard mode of connectivity...

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