PatientEngagementHIT

Provider Communication

ICU Culture Key to Nurse Motivation in Family Engagement

June 21, 2017 - ICUs need to develop a culture around strong family involvement in care to drive nurse motivation in family engagement, according to research published in AACN Advanced Critical Care. The healthcare industry is increasingly recognizing the role families and other loved ones play in improving care quality and the patient experience. The investigators conducted their research on the supposition...


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Closing Language, Patient Safety Barriers with Interpreters

by Sara Heath

In an increasingly diversifying patient population, it will be crucial for healthcare organizations to adopt strong interpretive services to ensure patient safety and a positive patient experience. By offering strong interpretive services –...

Improving Nurse Communication with a 56-Second Strategy

by Sara Heath

Using nurse communication to deliver compassionate care is a high priority in the healthcare industry, especially considering the unique impact nurses have on the patient experience. Nurse empathy and communications have a tremendous effect on...

Understanding National Patient Language Proficiency, Barriers

by Sara Heath

Clear and open patient-provider communication is integral to any healthcare encounter, especially as clinicians look to drive value and patient engagement. To ensure communication is up to par for all patients, clinicians must be mindful of language...

Long-Term Care Plans, Engagement Improve Cancer Survivorship

by Sara Heath

Breast cancer survivors who receive written long-term care and engagement plans, and meet individually with self-care coaches experience better clinical outcomes, according to a recent study published in the Journal of Clinical Oncology. With...

Patient-Provider Communication Key to Wellness Improvement

by Sara Heath

Patients and clinicians often perceive patient wellness differently, highlighting a need for clear patient-provider communication about patient wellness efforts, found a study published in the Journal of the American Board of Family Medicine....

More Provider Communication Increases Patient Secure Messages

by Sara Heath

Providers who want to drive patient engagement through patient portal secure messages may need to step up their own messaging habits, according to a recent study published in the Journal of Medical Internet Research. Secure messages via the patient...

Patient EHR Note Input Boosts Patient-Provider Communication

by Sara Heath

Allowing patients to collaborate on EHR notes to set appointment agendas can improve patient-provider communication, shows a study published in the Annals of Family Medicine. Patients setting the appointment agenda has long been hailed as an...

Transparent Provider Communication Key for OpenNotes Success

by Sara Heath

Does patient access to clinician notes – a movement known as OpenNotes – help or hinder the patient provider relationship? That depends on what the notes say and the strength of provider communication, according to a research team...

Does Patient Trust in Clinicians Improve Patient Satisfaction?

by Sara Heath

Patients who have more trust in their clinicians have better perceptions about the quality of the care they received and have higher patient satisfaction levels, according to a study published in the journal PLOS One. In the age of patient-centered...

Communication Aids Fuel Patient Education, Health Goal-Setting

by Sara Heath

Patient-provider communication and education tools are helpful in nudging parents to identify and understand their child’s health needs when issues would otherwise go unacknowledged, shows a study published in the Journal of the American...

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality (AHRQ), the patient experience “encompasses...

PCORI Funds Patient-Centered Opioid Research at Cedars-Sinai

by Sara Heath

Opioid use research has just taken a patient-centered turn at Cedars-Sinai. The Los Angeles hospital has recently received a $2 million grant from the Patient-Centered Outcomes Research Institute (PCORI) to investigate the most effective ways...

Online Physician Reviews Stressful for Docs, Useful for Patients

by Sara Heath

Seventy-eight percent of providers say that online physician reviews cause them stress, despite the fact that about a half of patients think the reviews are useful, according to a recent study published in the Journal of General Internal Medicine....

Communications on Outcomes Can Boost Shared Decision-Making

by Sara Heath

Surgeons who discuss best and worst case outcomes scenarios as a part of their patient-provider communications see stronger shared decision-making with their senior patients, shows a new study published in JAMA Surgery. Developing shared decision-making...

Low-Income Patients Cite Financial, Cultural Barriers to Care

by Sara Heath

Low-income and otherwise vulnerable patients are facing barriers to accessing their healthcare, citing lack of cost transparency and insufficient language assistance as primary issues, according to a recent survey conducted by Oliver Wyman and...

4 Healthcare Pros Share their 2017 Patient-Centered Care Goals

by Sara Heath

In the spirit of New Year’s Resolutions, healthcare professionals are making their own patient-centered care goals for 2017. But while New Year’s Resolutions typically fall by the wayside after a period of time, it’s likely...

Can Artificial Intelligence Coaches Boost Patient Engagement?

by Sara Heath

Virtual health coaches driven by artificial intelligence can improve patient-provider communication in the clinic setting by helping to activate patients in their care and encourage them to initiate healthy lifestyle discussions with their clinicians,...

Access to Care, Communication Aid Chronic Disease Patients

by Sara Heath

Chronic disease patients tend to experience more healthcare challenges and incur higher costs, but with strong patient-provider communication and more convenient access to care, healthcare professionals can help mediate those issues, according...

Are mHealth, Health IT Good for Patient-Provider Relationships?

by Sara Heath

mHealth and other health technologies may be the key to improving patient-provider relationships by drawing them closer together between office visits, according to the authors of a recent opinion piece in Physician Medicine and Rehabilitation,...

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