PatientEngagementHIT

Provider Communication

Clinician Empathy a Key, Teachable Skill in Medical Education

September 12, 2017 - Clinician empathy is a core part of patient-provider relationships that many industry experts claim gets lost during the medical education process. That may not in fact be the case, according to a group of researchers from the University of Chicago. In a study published recently in Medical Education, researchers explained that empathy is a critical trait for providers. Empathy has been tied...


More Articles

Nurse Staffing Key to Patient Satisfaction with Pain Management

by Sara Heath

Having adequate nurse staffing is integral to pain management and patient satisfaction, according to a group of researchers from the Connell School of Nursing at Boston College. The study, published in the journal Pain Management Nursing, assessed...

Knowledge Gaps in Pharma Services Limit Patient Engagement

by Sara Heath

Knowledge gaps about pharmaceutical patient services are keeping healthcare providers from recommending useful services to patients and also limit patient engagement with these services, according to an Accenture survey. The survey of over 350...

3 Best Practices for Balancing EHR Use and Patient Engagement

by Sara Heath

Healthcare professionals have been challenged with balancing EHR use and patient engagement during the clinical encounter as technology has evolved over the past 20 years. Providers face significant regulatory requirements for EHR use and reporting...

Does Patient Portal Secure Messaging Prompt More Office Visits?

by Sara Heath

Patient portals have long been championed as the new and innovative strategy for improving patient engagement and access to quality healthcare. Patients can communicate with their providers about health concerns using secure messaging and become...

Doc Biases Hinder Patient-Provider Communication, Outcomes

by Sara Heath

Physician biases and disrespectful patient-provider communications have been linked to tangible, negative clinical outcomes, according to new research. Presented at the 125th Annual Convention of the American Psychological Association (APA),...

ICU Culture Key to Nurse Motivation in Family Engagement

by Sara Heath

ICUs need to develop a culture around strong family involvement in care to drive nurse motivation in family engagement, according to research published in AACN Advanced Critical Care. The healthcare industry is increasingly recognizing the role...

Closing Language, Patient Safety Barriers with Interpreters

by Sara Heath

In an increasingly diversifying patient population, it will be crucial for healthcare organizations to adopt strong interpretive services to ensure patient safety and a positive patient experience. By offering strong interpretive services –...

Improving Nurse Communication with a 56-Second Strategy

by Sara Heath

Using nurse communication to deliver compassionate care is a high priority in the healthcare industry, especially considering the unique impact nurses have on the patient experience. Nurse empathy and communications have a tremendous effect on...

Understanding National Patient Language Proficiency, Barriers

by Sara Heath

Clear and open patient-provider communication is integral to any healthcare encounter, especially as clinicians look to drive value and patient engagement. To ensure communication is up to par for all patients, clinicians must be mindful of language...

Long-Term Care Plans, Engagement Improve Cancer Survivorship

by Sara Heath

Breast cancer survivors who receive written long-term care and engagement plans, and meet individually with self-care coaches experience better clinical outcomes, according to a recent study published in the Journal of Clinical Oncology. With...

Patient-Provider Communication Key to Wellness Improvement

by Sara Heath

Patients and clinicians often perceive patient wellness differently, highlighting a need for clear patient-provider communication about patient wellness efforts, found a study published in the Journal of the American Board of Family Medicine....

More Provider Communication Increases Patient Secure Messages

by Sara Heath

Providers who want to drive patient engagement through patient portal secure messages may need to step up their own messaging habits, according to a recent study published in the Journal of Medical Internet Research. Secure messages via the patient...

Patient EHR Note Input Boosts Patient-Provider Communication

by Sara Heath

Allowing patients to collaborate on EHR notes to set appointment agendas can improve patient-provider communication, shows a study published in the Annals of Family Medicine. Patients setting the appointment agenda has long been hailed as an...

Transparent Provider Communication Key for OpenNotes Success

by Sara Heath

Does patient access to clinician notes – a movement known as OpenNotes – help or hinder the patient provider relationship? That depends on what the notes say and the strength of provider communication, according to a research team...

Does Patient Trust in Clinicians Improve Patient Satisfaction?

by Sara Heath

Patients who have more trust in their clinicians have better perceptions about the quality of the care they received and have higher patient satisfaction levels, according to a study published in the journal PLOS One. In the age of patient-centered...

Communication Aids Fuel Patient Education, Health Goal-Setting

by Sara Heath

Patient-provider communication and education tools are helpful in nudging parents to identify and understand their child’s health needs when issues would otherwise go unacknowledged, shows a study published in the Journal of the American...

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality (AHRQ), the patient experience “encompasses...

PCORI Funds Patient-Centered Opioid Research at Cedars-Sinai

by Sara Heath

Opioid use research has just taken a patient-centered turn at Cedars-Sinai. The Los Angeles hospital has recently received a $2 million grant from the Patient-Centered Outcomes Research Institute (PCORI) to investigate the most effective ways...

Online Physician Reviews Stressful for Docs, Useful for Patients

by Sara Heath

Seventy-eight percent of providers say that online physician reviews cause them stress, despite the fact that about a half of patients think the reviews are useful, according to a recent study published in the Journal of General Internal Medicine....

Continue to site...