PatientEngagementHIT

Provider Communication

Transparent Patient-Provider Communication Reduces EHR Errors

February 13, 2018 - The ability to acknowledge and be transparent about clinician EHR use is yet another skill clinicians need in their patient-provider communication toolbelts, according to a new study published in the Journal of Medical Internet Research. Health IT, and the EHR in general, has innovated the way providers deliver care, helping them to synthesize and access patient information in a digital format...


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Chronic Care Diagnoses Need Better Patient-Provider Communication

by Sara Heath

When diagnosing a patient with a chronic illness, the way a clinician communicates with the patient matters. But a new study published in the Annals of Family Medicine shows that there are several areas in which patient-provider communication...

Patients Favor Compassion, Clinician Empathy Over Low Doc Costs

by Sara Heath

Patients would overwhelmingly select a doctor who displays compassion and clinician empathy over one who is less expensive, according to a recent survey from HealthTap obtained via email. The survey, which questioned both patients and providers...

Patient-Provider Communication Vital for Appointment Agenda-Setting

by Sara Heath

Patient-provider communication and collaboration can lead to better appointment agenda-setting, according to a recent study published in the Journal of the American Board of Family Medicine. Appointment preparation has become an important topic...

How Cultural, Language Barriers Impact Positive Patient Experience

by Sara Heath

Cultural and language barriers keep patients and providers from building strong relationships, posing considerable obstacles to a positive patient experience, according to research published in the Journal of Medical Internet Research. In a changing...

How Communication, Relationships Impact Patient Satisfaction

by Sara Heath

The patient-provider relationship built within the office setting may have a bigger impact on patient satisfaction scores than patient-provider communication outside of the office setting, says a new report out of the Regenstrief Institute obtained...

Good Patient Satisfaction, Communication Tied to Low Readmissions

by Sara Heath

Hospital readmissions are a multibillion dollar issue in the healthcare industry, but better understanding patient satisfaction and improving patient-provider communication could alleviate that problem, according to a group of researchers from...

What are Patient Preferences for End-of-Life Care Conversations?

by Sara Heath

Doctors should broach the subject of life expectancy and end-of-life care, but their patients may not choose to participate in the conversation, according to a recent study published in the Journal of the American Board of Family Medicine. Holding...

Transparent Prognosis Talks Improve Patient-Provider Relationship

by Sara Heath

Healthcare experts may have disproven a common patient-provider relationship myth stating that conversations about poor patient prognosis can harm patient satisfaction. This in fact may not be the case, with patients reporting better relationships...

Building Patient Trust to Uncover Medication Adherence Barriers

by Sara Heath

Before leaving the exam room, each of Stuart Goldberg’s patients is asked about their medication adherence – how often do they fill prescriptions? Take their pills? How do patients manage the cost of drugs? For Goldberg, a practicing...

Patient Satisfaction Needs Good Communication in Request Denials

by Sara Heath

Patient satisfaction scores suffer when clinicians deny patient requests for specialty care or certain tests, according to a research team from the University of California Davis (UC Davis). Positive patient-provider communication is essential...

3 Key Traits of a Positive Patient-Provider Relationship

by Sara Heath

As healthcare continues to take a consumer-centric turn, patient needs have evolved. Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a positive patient...

Are Training Groups Useful for Patient-Provider Communication?

by Sara Heath

A one-day training session could be the key to improving patient-provider communication across a hospital or healthcare facility, according to research published in the journal Patient Experience. Patient-provider communication has emerged as...

How Can Mental Health Apps Drive Patient-Provider Communication?

by Sara Heath

Advocate Health Care will be rolling out a new study testing the efficacy of a patient-provider communication technology that aids patients living with depression. Developed in partnership with pharma companies Takeda Pharmaceuticals and Lundbeck...

3 Tips for Nurses to Improve Patient Satisfaction, Experience

by Sara Heath

In an increasingly consumer-driven healthcare landscape, improving patient satisfaction and creating a positive hospital experience are critical goals. Nurses play a huge role in achieving those outcomes. As the main touchpoint for patients,...

Better Patient-Provider Communication Needed for Obesity Care

by Sara Heath

Patients with obesity lack the health literacy and diagnoses necessary to motivate them to access long-term care solutions, according to new research published in Obesity. These findings suggest that clinicians need to leverage better patient-provider...

4 Key Tips to Receive a 5 Star Online Provider Rating

by Sara Heath

Nearly one-quarter (23 percent) of primary care providers have received a one-star rating on Vitals, displaying major patient satisfaction pitfalls in this area of medicine, according to a report from the online provider rating website. Although...

Patient-Provider Communications Suffer from Language Gap Issues

by Sara Heath

There is a significant language gap between patients and providers, making it hard for patients with limited English proficiency to have meaningful patient-provider communications, according to a recent survey assessment from Doximity. The survey...

Improving Patient Satisfaction, Communication in 5 Minutes

by Sara Heath

Improving patient satisfaction in the hospital setting can take as little as five minutes, according to researchers from the University of Virginia Health System. Using five minutes to discuss patient well-being and symptoms is enough to improve...

Engaging All Stakeholders in the Culture of Community Health

by Sara Heath

Creating a community health program — a county farm to table project or subsidized housing system — is not something healthcare organizations and their partners are required to do. And yet as healthcare begins to extend beyond the...

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