PatientEngagementHIT

Patient Engagement Measures

Simplifying Patient Safety Grades for Patient Decision-Making

June 21, 2017 - Hospital safety grade and patient experience reports are emerging as effective tools to aid patient decision-making about where to receive care. These tools need to be simple, succinct, and usable for the layman because they are patient-facing. Healthcare is complicated, and industry leaders are working to make it simpler. At CMS, experts developed the star rating guide, which aggregates various...


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Patient Engagement Requirements by Private, Public Payers

by Sara Heath

Although patient-centered care relies on positive patient-provider relationships, various private payers and public insurers face differing patient engagement requirements. Providers may see different incentive payments based upon a patient’s...

Patient Input Vital for Meaningful Value-Based Care Measures

by Sara Heath

As healthcare continues a value-based, patient-centered trajectory, industry experts must consider patient input in value-based care measures. While healthcare stakeholders know that patient input is a key determinant of quality healthcare, the...

Digital Patient Engagement Measures Aid Clinician Improvement

by Sara Heath

A Boston-based research team has developed a viable set of digital patient engagement measures to determine how well patient portals and health IT activate patients in their care, according to a report in the Journal of Medical Internet Research....

Is Administrative Data a Quality Patient Satisfaction Measure?

by Sara Heath

Administrative data about healthcare facility characteristics offers some insight into patient satisfaction, helping to inform specific practice improvements, according to a study published in the American Journal of Managed Care. Although many...

Patient-Reported Outcomes Inadequate Clinical Quality Measures

by Sara Heath

Patient-reported outcomes (PROs) are not an accurate clinical quality measure, although they are valuable for promoting patient-centered care, according to research out of Kaiser Permanente’s Institute of Research. The study, published...

CAHPS for MIPS Survey Vendor Applications Deadline Approaching

by Sara Heath

The application deadline for CMS CAHPS for MIPS survey vendors is fast approaching. Interested vendors may apply to be a CAHPS for MIPS survey administrator by April 30, 2017. The CAHPS for MIPS survey may only be administered by those vendors...

CMS Primary Care Models Drive Modest Patient Experience Gains

by Sara Heath

Primary care medical home models, such as the CMS Comprehensive Primary Care (CPC) initiative, have a modestly positive effect on patient experience scores, highlighting the value of these programs for improving patient care, according to a study...

Physician Review Sites List Inconsistent Patient Satisfaction

by Sara Heath

A new study shows that ratings on different physician review websites often paint inconsistent pictures of patient satisfaction. Researchers from the Hospital for Special Surgery (HSS) presented their findings at this week’s American Academy...

Accuracy, Usefulness of Patient eHealth Literacy Assessments

by Sara Heath

With the increasing mHealth and other health IT use to support patient engagement, healthcare professionals are focused on assessing the ability for patients to access, use, and apply knowledge from these tools — otherwise known as patient...

Patient Portal Use Growing as Engagement Efforts Take Priority

by Sara Heath

Patient engagement is on the rise as a result of a significant increase in patient portal availability and adoption, according to a survey from CDW Healthcare. The survey of 200 chronic care patients and 200 providers shows that patients are...

AHRQ Awards $4M for Patient Experience, Safety Initiatives

by Sara Heath

The Agency for Healthcare Research and Quality (AHRQ) has awarded a $4 million grant to the Johns Hopkins Armstrong Institute for Patient Safety and Quality and the American College of Surgeons to help practices improve patient experience and...

Five Best Practices for Improving Patient Health Literacy

by Sara Heath

Strong patient health literacy is key for improving patient engagement, but it does not occur in a vacuum. Instead, providers should assess and understand outside variables that affect health literacy, such as practice-wide interventions, policy...

How Healthcare Pros Measure Patient Engagement, Satisfaction

by Sara Heath

As a part of the industry push for value-based healthcare, healthcare professionals are facing calls to improve patient engagement. However, patient engagement as a practice is difficult to define and difficult to measure. To work towards achieving...

How Can Healthcare Professionals Define Patient Engagement?

by Sara Heath

Patient engagement is a widely used buzzword throughout the healthcare industry, but for too long has been only that – a phrase with little tangible definition. But coming to an industry-wide consensus on the meaning and scope of patient...

2017 Patient Engagement Requirements for MACRA, Meaningful Use

by Sara Heath

As 2017 approaches, healthcare professionals should prepare for new sets of reporting requirements, including patient engagement provisions under meaningful use for hospitals and MACRA for eligible clinicians. With reimbursement rates hinging...

CMS Family, Patient Engagement Strategies to Drive Quality Care

by Sara Heath

CMS has launched a new patient engagement strategy to support each of the agency’s quality and patient-centered care initiatives, according to an agency blog post. The initiative is a part of the agency’s overarching goal to improve...

CMS, AHRQ Launch New Medicare Patient Engagement Models

by Sara Heath

CMS and the Agency for Healthcare Research and Quality (AHRQ) have partnered to launch two new patient engagement initiatives to increase quality and decrease spending on Medicare beneficiaries. These projects will be a part of the Beneficiary...

Stage 3 Meaningful Use Changes Can Support Patient Engagement

by Sara Heath

As the optional reporting period for Stage 3 Meaningful Use approaches, healthcare industry stakeholders and CMS should consider modifications to the patient engagement requirements, according to a study published in the American Journal of Managed...

Patient Lifestyle Needs Key to Driving Patient Self-Management

by Sara Heath

When Jordan Asher, MD, MS, from MissionPoint Health Partners tries to engage his patients in self-management and health improvement activities, he doesn’t just think about how to move a needle on a quality measurement. Instead, he thinks...

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