PatientEngagementHIT

mHealth and Patient Engagement

Patient Portal Access, Use Reach 52% of Healthcare Consumers

April 16, 2018 - Patient access to health data is continuously increasing, but there is still more opportunity for medical professionals to encourage better patient engagement with their own health data, according to a new ONC data brief about patient technology use. The data brief used information from the National Cancer Institute’s 2017 Health Information Trends Survey. The ONC researchers looked...


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How Do mHealth, Mobile Health Devices Impact Patient Satisfaction?

by Sara Heath

Mobile health devices and mHealth initiatives are strongly correlated with higher patient satisfaction scores, according to a recent survey conducted by Vanson Bourne on behalf of Jamf. The survey of over 600 health IT professionals in Europe...

Patients Welcome AI Tech to Create Access to Convenient Care

by Sara Heath

Patients are becoming more welcoming of technology integrated into the healthcare encounter, showing that patient preferences are leaning less toward human interaction and more toward convenient care, according to Accenture’s 2018 Consumer...

Digital Health Tools May Enhance Consumer Experience in Healthcare

by Sara Heath

Fifty-nine percent of healthcare consumers want to see their healthcare experiences reflect those they have in the retail space, with patients demanding to see more patient-centric digital health tools to fill their needs, according to a survey...

Uber Health Launches as Ridesharing Fills Patient Care Access Needs

by Sara Heath

Ridesharing company Uber has officially launched Uber Health, a platform specifically designed for patients with medical transportation and care access needs. Lack of transportation to a medical facility is an important social determinant of...

How VR Can Boost Individualized Patient Education, Care Experience

by Sara Heath

A new virtual reality tool at Boston Children’s Hospital aims to take patient education into the future by delivering children and their parents an individualized and immersive patient experience. In partnership with patient education technology...

Patient Engagement Technology Useful for Medicaid Innovation

by Sara Heath

Patient engagement technology and other smart technologies can help enhance state Medicaid programs, according to a recent report from Deloitte. “Smart Medicaid: Leveraging Cognitive Technologies to Improve Health and Program Efficiencies”...

Patient Telehealth Use, Access Tepid Despite Provider Enthusiasm

by Sara Heath

Even though healthcare professionals laud telehealth technology for its patient care access benefits, patient telehealth use is lukewarm at best, according to surveys conducted by Signet Research, Inc., on behalf of Avizia. A 2017 survey of nearly...

The Role of Telehealth Tech in Patient Engagement Strategies

by Sara Heath

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better patient...

mHealth Games Can Improve Patient Education about Health Payers

by Sara Heath

mHealth games may help support patient education about health payers and insurance plans, helping to close a gap in patient understanding, according to research published in the Journal of Medical Internet Research. Patient understanding of health...

How Can Mental Health Apps Drive Patient-Provider Communication?

by Sara Heath

Advocate Health Care will be rolling out a new study testing the efficacy of a patient-provider communication technology that aids patients living with depression. Developed in partnership with pharma companies Takeda Pharmaceuticals and Lundbeck...

How Can Mobile Patient Portals Boost Patient Portal Use Rates?

by Sara Heath

Although nearly 90 percent of hospitals and providers offer patient portal access, true patient portal adoption lingers at around 15 percent, according to Government Accountability Office data. Mobilizing the patient portal allows patients to...

FDA Holds First Patient Engagement Advisory Committee Meeting

by Sara Heath

FDA held its first Patient Engagement Advisory Committee (PEAC) meeting on Wednesday, October 11, aiming to engage patients and caregivers in discussions regarding FDA’s regulatory activities. “The FDA’s work requires us to...

What Do Patients Want in Self-Management mHealth Apps?

by Sara Heath

Patients, providers, and caregivers all must weed through the most valuable self-management mHealth apps as chronic disease management continues to go digital. Not all mHealth apps are created equal, and patients have opinions about which will...

What Limits Digital Health Use in Chronic Care Management?

by Sara Heath

Both patients and providers recognize the benefits digital health has on patient engagement in chronic care management. However, both parties have apprehensions, which one group of researchers says can arm digital health developers reframe implementation...

Charitable mHealth Apps Increase Patient Engagement, Tool Use

by Sara Heath

Not every mHealth app is well-suited to increase patient engagement for every patient population, but one new tool out of the University of Southern California (USC) has proven effective for the charitable-minded. The tool, detailed in a recent...

Ridesharing Deal Eliminates Barriers to Patient Care Access

by Sara Heath

Sutter Physician Services has partnered with ridesharing service Lyft to help patients get to their doctor’s appointments, eliminating some barriers to patient care access. Nearly 3.6 million patients miss their medical appointments each...

Top 4 Patient Motivation Techniques for Health Improvement

by Sara Heath

Creating a diagnosis and appropriate treatment plan is only half the battle for doctors; actually getting patients to follow through is its own beast. Providers can better achieve overall patient wellness by using a set of patient motivation...

Wayfinding Apps Lead the Way to Positive Patient Experience

by Sara Heath

When Katie Logan began at Piedmont Health as vice president of experience, she was tasked with moving past traditional patient satisfaction measures and uncovering specific and positive patient experience improvements. Logan’s efforts led...

VR in Healthcare Reduces Patient Fears, Ups Care Experience

by Sara Heath

In a hematology clinic at Nationwide Children’s Hospital, Amy Dunn, MD, can administer an intravenous treatment to one of her pediatric patients with hemophilia, completely fear-free. This care experience is thanks to virtual reality (VR)...

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