PatientEngagementHIT

Patient Engagement Technologies

How Patient Outreach Technology Can Support ACO Success

by Sara Heath

When Triad HealthCare Network (THN) became a Medicare Shared Savings Program accountable care organization (ACO) in 2012, the network’s director of accountable care operations, Elissa Langley, knew she and her team would need...

How Digital Bill Pay Aids Patient Financial Responsibility

by Sara Heath

Healthcare professionals are looking for strategies to streamline bill pay processes as patient financial responsibility continues to increase in the industry. Digital bill pay can help organizations improve the consumer bill pay...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement...

Patient Access to Health Data, Patient Portal Use Increases

by Sara Heath

Patient access to health data is becoming a lot easier, but according to experts from AHIMA there is still some work to be done. In a survey presented at AHIMA’s 89th Annual Convention & Exhibit, researchers discussed the...

eClinicalWorks Patient Portal Integrates OpenNotes Data Access

by Sara Heath

EHR and patient portal vendor eClinicalWorks now supports OpenNotes on its patient-facing technology, offering patients the ability to view their clinician notes on the portal. The move will allow the nearly 130,000 clinicians using the...

Patient, Provider Views Diverge on Consumer Centric Care Priority

by Sara Heath

Consumer centric care and patient engagement are top priorities for over 70 percent of payers and healthcare providers, and yet those efforts are not apparent to patients, according to a survey conducted by OCR International on behalf of...

What Do Patients Want in Self-Management mHealth Apps?

by Sara Heath

Patients, providers, and caregivers all must weed through the most valuable self-management mHealth apps as chronic disease management continues to go digital. Not all mHealth apps are created equal, and patients have opinions about which...

3 Stakeholders Driving Patient Engagement in the Pharmacy

by Sara Heath

Low rates of medication adherence has brought the importance of supporting patient engagement in the pharmacy to the forefront. As patients continue to struggle to stick to treatment plans, clinicians assume most of the responsibility of...

What Limits Digital Health Use in Chronic Care Management?

by Sara Heath

Both patients and providers recognize the benefits digital health has on patient engagement in chronic care management. However, both parties have apprehensions, which one group of researchers says can arm digital health developers reframe...

Top Tips for Successful Patient Portal Secure Messaging

by Sara Heath

Secure messaging via the patient portal has presented a new frontier for patient-provider communication. What was previously discussed via telephone calls or during in-person follow-up appointments can now be done digitally, helping to...

Charitable mHealth Apps Increase Patient Engagement, Tool Use

by Sara Heath

Not every mHealth app is well-suited to increase patient engagement for every patient population, but one new tool out of the University of Southern California (USC) has proven effective for the charitable-minded. The tool, detailed in a...

3 Best Practices for Shared Decision-Making in Healthcare

by Sara Heath

Delivering meaningful patient engagement requires that patients play a key and active role in their own healthcare. As a part of that effort, healthcare professionals are increasingly looking to integrate shared decision-making into...

Better Practice Operations Vital to Improve Patient Satisfaction

by Sara Heath

Clinician office wait times are down by five minutes from last year, highlighting a focus on better practice operations, patient flow, and patient satisfaction, according to the Medical Group Management Association (MGMA). The annual MGMA...

Ridesharing Deal Eliminates Barriers to Patient Care Access

by Sara Heath

Sutter Physician Services has partnered with ridesharing service Lyft to help patients get to their doctor’s appointments, eliminating some barriers to patient care access. Nearly 3.6 million patients miss their medical appointments...

Patient Access to Preventive Care Key for Cancer Care Equity

by Sara Heath

Better care coordination and patient access to preventive care will help drive cancer care equity, according to a report from the American Cancer Society (ACS) and the Council of Accountable Physician Practices (CAPP). The 2017 State of...

3 Best Practices for Balancing EHR Use and Patient Engagement

by Sara Heath

Healthcare professionals have been challenged with balancing EHR use and patient engagement during the clinical encounter as technology has evolved over the past 20 years. Providers face significant regulatory requirements for EHR use and...

How HIPAA Regulations Can Encourage Caregiver, Family Engagement

by Sara Heath

Being a patient does not have to be a solo experience. Many patients benefit from caregiver and family engagement - and many providers encourage collaborative decision-making.   While HIPAA regulations exist to secure the rights...

5 Ways to Improve Medication Adherence in Chronic Care Patients

by Sara Heath

One of the more difficult aspects of medicine may also be one of the most important: putting care and medication plans in the patient’s hands. Chronic illness patients don’t always follow their care management plans, making it...

What are Healthcare Navigators, Patient-Centered Care Benefits?

by Sara Heath

Healthcare navigators are like the industry’s version of a car GPS. They help patients get from place to place in a healthcare system that can often be difficult to understand. But unlike GPS, healthcare navigators are not...

Low Broadband Access Stunts Patient Portal Use, Health Equity

by Sara Heath

Limited broadband access quells patient portal use and health equity, underscoring broadband as a key social determinant of health, according to research published in JAMIA. Healthcare professionals have long praised patient portals as...

X

Sign up for our free newsletter:

Our privacy policy


no, thanks

Continue to site...