PatientEngagementHIT

Patient Engagement Technologies

Family, Caregiver Engagement HIT Opportunities Can Improve

June 28, 2017 - Health technology plays a limited role in family caregiver engagement because caregivers have little need and are unable to identify which tools to use, according to recent data from the Massachusetts eHealth Institute (MeHI). In a survey of 700 unpaid family caregivers, 42 percent said that health IT plays a minor role in their duties as a patient caregiver, and 28 percent said technology...


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Managing Online Patient Reviews to Drive Patient Satisfaction

by Sara Heath

Online patient reviews are a significant concern for healthcare organizations. Online review websites are on the rise and are arguably a key measure of patient satisfaction, giving patients ample opportunity to provide feedback to the clinics...

Using OpenNotes for Positive Impact on Patient Data Access

by Sara Heath

It is difficult to discuss patient portals and patient data access without mentioning OpenNotes. OpenNotes was created in 2010 to allow patients to view their clinician notes using health technologies such as patient portals. Since then, OpenNotes...

Debunking 3 Common Patient Engagement Myths

by Sara Heath

Numerous and often conflicting patient-centered care strategies have given rise to a number of patient engagement myths. More healthcare experts than ever are espousing their patient care knowledge, leading to nebulous assertions about which...

OpenNotes Sparks Patient-Centered Mental Health Treatment

by Sara Heath

OpenNotes and patient data access have caused a shift toward patient-centered mental health treatment that providers are acutely aware of, according to recent research published in the Journal of Medical Internet Research. OpenNotes – the...

77% of Patients Want Access to Virtual Care, Telehealth

by Sara Heath

Patient demand for virtual care and telehealth access is high despite some provider viewpoints, according to recent data from the Advisory Board. The Virtual Visits Consumer Choice Survey, which included over 5,000 patients across the country,...

Patient Engagement Requirements by Private, Public Payers

by Sara Heath

Although patient-centered care relies on positive patient-provider relationships, various private payers and public insurers face differing patient engagement requirements. Providers may see different incentive payments based upon a patient’s...

3 Steps to Improving Appointment Scheduling for Patients

by Sara Heath

Ensuring seamless appointment scheduling for patients is a critical part of getting patients in the office door and engaging with their healthcare. However, healthcare organizations are falling short on this front, highlighting a need for appointment...

Health Consumers Want Digital Patient Payments from Providers

by Sara Heath

Payers and providers should consider adopting digital patient payments to meet increasing consumer demand in healthcare, according to a recent InstaMed report. The 2016 Trends in Healthcare Payments Annual Report surveyed thousands of consumers,...

Time, Personnel Issues Top Patient Engagement Strategy Barriers

by Sara Heath

Time is a significant patient engagement strategy barrier for 63 percent of healthcare organizations, according to a recent NEJM Catalyst survey. The survey of 555 healthcare executives, clinical leaders, and clinicians, targeted barriers to...

Pop Health Data Needed for Future Patient Engagement Tech

by Sara Heath

Healthcare professionals are increasingly looking into patient engagement technology solutions that help them determine how and when to best engage a healthcare consumer, according to a report from Black Book Research. The report includes testimony...

4 Steps to Successful Patient Portal Adoption, Integration

by Sara Heath

Between regulatory requirements and calls for stronger patient-centered care, patient portal adoption has become an integral part of a healthcare organization’s health technology suite. Patient portals are an important regulatory requirement,...

Why Do Patients Quit Chronic Care Self-Management Programs?

by Sara Heath

Digital chronic care self-management programs need to be at least somewhat tailored to individual patients and include face-to-face clinician interactions to maintain high intervention adherence, according to research published in the Journal...

Digital Patient Engagement Measures Aid Clinician Improvement

by Sara Heath

A Boston-based research team has developed a viable set of digital patient engagement measures to determine how well patient portals and health IT activate patients in their care, according to a report in the Journal of Medical Internet Research....

Patients Need Strong Broadband for mHealth, Telehealth Access

by Sara Heath

The AHA and the American Medical Informatics Association (AMIA) are calling on the Federal Communications Commission to make changes to the Rural Health Care (RHC) plan to improve broadband services in rural regions. This will make mHealth and...

Using Onboarding Automation to Drive Specialty Care Access

by Sara Heath

As the healthcare market becomes increasingly competitive, many specialty practices are looking for the safest and most streamlined strategy to increase patient volume. For many facilities, that means turning to onboarding automation, ensuring...

VA Signs $19M Deal for Patient Appointment Self-Scheduling

by Sara Heath

The VA selected Document Storage Systems as its vendor to enable patient appointment self-scheduling services, fulfilling parts of the Faster Care for Veterans Act of 2016. The $19.6 million contract will help drive better veteran access to healthcare...

Interactive Websites Aid Patient Healthcare Decision-Making

by Sara Heath

An interactive website for patients helped increase patient-led healthcare decision-making by up to 35 percent, according to researchers from the University of California San Francisco (UCSF). The PREPARE For Your Care website, launched in 2013...

Dual Strategy Key for Driving Patient Preventive Screenings

by Sara Heath

Patient-facing decision aids used in tandem with patient navigators are effective in improving the rate of preventive cancer screenings, according to a study published in the Journal of the American Medical Association. Despite general consensus...

60% of Patients Want Stronger Health Payer Communications

by Sara Heath

Health payer communication and engagement with patients is lacking, especially with regard to patient-facing digital tools, according to a new HealthMine survey. The survey of 750 insured patients found that health payers need to do more to support...

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