PatientEngagementHIT

Patient Engagement Tools

Can Hospital Patient Portal Use Boost Inpatient Outcomes Measures?

January 2, 2018 - Patient portals might be better suited for chronic disease management and preventive measures, but that doesn’t mean the healthcare industry should ignore the tool’s potential for inpatient use, according to a group of researchers. In a study recently published in the Journal of the American Medical Informatics Association, researchers investigated how inpatient hospital patient...


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Using Patient Education to Enhance ICU Patient Experience

by Sara Heath

The ICU is a scary place for patients and their family caregivers. Patients are a mess of wires and medications, facing what is often a life-threatening condition. Providers are working to treat patients to save their lives in a way that will...

Using Bedside Tablet Technology for Patient Education, Experience

by Sara Heath

At the University of California San Francisco (UCSF) Medical Center, pediatric patients can flip through nearly 160 channels on their hospital room television, or play Xbox throughout their stay. These amenities cast on a 65-inch television screen...

Rideshare Deal to Address Patient Access to Care Barriers

by Sara Heath

Ridesharing service Lyft has partnered with Circulation to offer rides to non-emergency care for patients across the country, helping to improve patient access to care. Transportation to care is a significant social determinant of health, influencing...

Optimizing Patient and Family Education Resources for the ICU

by Sara Heath

An integrated, centralized, and digital platform is best suited for patient and family education efforts within the intensive care unit (ICU) and for overcoming patient barriers to obtaining key ICU information, according to a recent study published...

mHealth Games Can Improve Patient Education about Health Payers

by Sara Heath

mHealth games may help support patient education about health payers and insurance plans, helping to close a gap in patient understanding, according to research published in the Journal of Medical Internet Research. Patient understanding of health...

Overcoming Transportation Barriers to Drive Patient Care Access

by Sara Heath

Hospitals play an important role in addressing transportation barriers, patient care access, and other social determinants of health, according to a recent report from the American Hospital Association. The AHA paper, “Transportation and...

Care Coordination Across Provider Networks Creates Patient Trust

by Sara Heath

Supporting strong care coordination and teamwork amongst providers is a core aspect of improving the patient experience. Patients want their providers to be on the same page during a hospital stay because it makes patients feel safer and more...

VA Unveils Online Appointment Scheduling for Patient Access

by Sara Heath

VA announced the official launch of its online appointment scheduling system, aiding patients in accessing the primary or specialty care appointment that best suits their schedules. The online appointment scheduling system is only available at...

Creating Positive Patient Experiences in Specialty Care Settings

by Sara Heath

Ensuring a positive patient experience is a high priority for healthcare organizations, and for a good reason. A satisfied customer is more likely to return following a good hospital experience, and that is critical for a healthy hospital revenue...

FDA Drafts Provisions to Boost Patient Access to Medical Devices

by Sara Heath

The FDA plans to improve patient access to medical devices by streamlining the agency’s regulatory actions, FDA Commissioner Scott Gottlieb, MD, announced. In a public statement, Gottlieb reiterated the agency’s commitment to improving...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement parameters...

How Do Patients Define Quality on Health Information Websites?

by Sara Heath

Healthcare professionals must understand patient preferences for quality with regard to online health information websites, according to a group of Saint Louis University researchers. Understanding how patients find online health information...

What Limits Digital Health Use in Chronic Care Management?

by Sara Heath

Both patients and providers recognize the benefits digital health has on patient engagement in chronic care management. However, both parties have apprehensions, which one group of researchers says can arm digital health developers reframe implementation...

Wellness Coordinators Deliver Patient Outreach in Rural Areas

by Sara Heath

Employing wellness coordinators is an effective strategy for increasing patient outreach and supporting widespread preventive care in rural areas, according to research published in the Journal of the American Board of Family Medicine. Increasing...

Charitable mHealth Apps Increase Patient Engagement, Tool Use

by Sara Heath

Not every mHealth app is well-suited to increase patient engagement for every patient population, but one new tool out of the University of Southern California (USC) has proven effective for the charitable-minded. The tool, detailed in a recent...

Knowledge Gaps in Pharma Services Limit Patient Engagement

by Sara Heath

Knowledge gaps about pharmaceutical patient services are keeping healthcare providers from recommending useful services to patients and also limit patient engagement with these services, according to an Accenture survey. The survey of over 350...

Better Practice Operations Vital to Improve Patient Satisfaction

by Sara Heath

Clinician office wait times are down by five minutes from last year, highlighting a focus on better practice operations, patient flow, and patient satisfaction, according to the Medical Group Management Association (MGMA). The annual MGMA DataDive...

How Housing Support Addresses the Social Determinants of Health

by Sara Heath

Housing insecurity is a critical social determinant of health, demanding the attention of healthcare industry professionals, according to a new guidebook from the American Hospital Association (AHA). The report specifically focuses on housing...

AHA Playbook Details Community Healthcare Partnerships

by Sara Heath

The AHA’s Health Research & Education Trust (HRET) has released a playbook detailing how healthcare organizations can create community healthcare partnerships to drive continuous patient engagement and an overall culture of health....

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