As medical organizations face competing demands for increasing patient collections and creating a good patient financial experience, they must focus on patient financial health literacy.
Financial...
As healthcare continues to lean on technological innovations, a new social determinant of health is coming to the forefront: the digital divide.
The digital divide is the chasm between those who have...
Convenient and comprehensive patient care access is the hallmark of good patient engagement and healthcare. But far too often, key roadblocks get in the way of that seamless access, including a number...
Although patient engagement principles are rooted in timeless concepts like good interpersonal skills and patient motivation, the technologies used to push engagement are indeed at the cutting edge....
Health disparities and health equity are two phrases that have often been used interchangeably to refer to the fact that some populations are able to achieve health and wellness more easily than...
Medication adherence is a billion-dollar problem in the United States, stemming in large part from challenges to medication management. Leading the charge in overcoming the problem is medication...
As value-based care and outcomes-based reimbursement increasingly become a reality in healthcare, medical professionals have leaned on key strategies to prevent acute healthcare episodes and boost the...
You are what you eat, the old adage says, but what comes of patients who live in food deserts or who otherwise struggle to access food? New strategies to tackle the social determinants of health are...
Across the country, patients living in health deserts suffer from limited care access and other socioeconomic barriers to healthcare. But mobile health clinics are changing that, driving better patient...
As a fundamental patient engagement technology with numerous reimbursement payments tied to its adoption, providers have long searched for the secret sauce to facilitate high patient portal use....
Amidst the sea of healthcare access offerings, one new type of medical facility has seen an insurgence in popularity. Microhospitals are a new healthcare site supporting the growing need for convenient...
During patient wellness efforts and chronic care management plans, consistent and reliable patient access to care is essential. Non-emergency medical transportation is a core solution to patient care...
Retail and urgent care clinics are an ever-growing segment of the healthcare industry. These alternative treatment sites allow patients to receive care from qualified provider in settings outside of...
Motivational interviewing is a patient engagement strategy geared toward overcoming a significant challenge in patient care: convincing a patient to make a health behavior change.
“A central...
Urgent care and retail health clinics have been instrumental in supplementing patient healthcare access. These alternative treatment facilities allow patients to receive care outside of their primary...
Patient activation is a key concept in the push for patient-centered care, but is often conflated with the notion of driving patient engagement. However, patient activation is its own quantifiable...
Healthcare organizations working toward addressing the social determinants of health are using community health needs assessments (CHNAs) to determine the best path forward. From uncovering community...
Healthcare navigators are like the industry’s version of a car GPS. They help patients get from place to place in a healthcare system that can often be difficult to understand.
But unlike GPS,...
Patient experience and patient satisfaction are healthcare terms that are too often used interchangeably. Although they appear to be synonymous – a patient’s hospital experience should be...
The social determinants of health (SDOH) are becoming increasingly relevant in the healthcare space. As the healthcare industry continues toward patient-centered care, experts are exploring patient...
