Understanding Physician Empathy, How It Impacts Patient Care
- As the healthcare industry continues its focus on better patient experiences and higher satisfaction, physicians work to improve their patient-provider communication skills. Paramount to these skills is physician empathy, a somewhat elusive factor that few medical professionals understand. In a general sense, empathy is defined as “the ability to understand and share the feelings...
More Articles
How to Create Patient Satisfaction During the Bill Pay Process
As the healthcare industry continues to be marked by high patient financial responsibility and out-of-pocket costs, practice leaders strive to ensure the bill pay process yields high patient satisfaction. After all, a positive experience...Patient-Provider Communication Falls Short of Patient Expectation
Although patient-provider communication is an essential aspect of the primary care visit, expectations aren’t quite reality, according to data from Samueli Integrative Health Programs, a non-profit healthcare advocacy group. A...How Does Medication Prescribing Impact Patient Satisfaction Levels?
A new study published in JAMA Internal Medicine found that providers are overprescribing antibiotics for minor respiratory tract infections potentially in an effort to increase patient satisfaction scores. The study, which looked at...Sponsored by Wolters Kluwer
Seven Outcomes of Successful Patient Engagement Strategies
This is the last article of a three-part series centered on the steps required to make a patient engagement initiative successful. The first article, Three Steps to Jumpstart Effective Patient Engagement Initiatives, focused on getting...Could Patient-Provider Relationships Reduce Provider Burnout?
Focusing on patient-provider relationships and strategies to address the social determinants of health could help reduce provider burnout, but current care models do not always allow for that, according to the Physicians Foundation’s...Sponsored by Wolters Kluwer
