The 2010 passage of the Affordable Care Act began a thorough overhaul of the healthcare system. Some states expanded Medicaid, consumers began to buy health insurance on federal and state health insurance exchanges, and healthcare...
In order to accrue financial benefits from implementing a patient portal, healthcare organizations must understand how their customers want to use the technology and why it’s important to keep...
Hospitals should take a three-pronged approach to improve patient satisfaction and patient experience, according to the American Hospital Association (AHA).
In a new publication, Improving the Patient...
Just as each generation expresses its own unique preferences for fashion and music, patients express different preferences for patient engagement based on their age and life experiences.
As healthcare...
