PatientEngagementHIT

Patient Engagement Strategies

Does Hospital Environment, Culture Affect Family Engagement?

by Sara Heath

Considerations about the hospital environment are an oft-forgotten variable factoring into a positive patient experience and meaningful patient and family engagement. After all, shouldn’t hospitals prioritize quality of care over how “pretty”...

mHealth Equally Effective as Manual Chronic Care Management

by Sara Heath

mHealth apps are useful for supporting chronic care management, but no more so than manual, paper-based self-management strategies, according to a study published in the Journal of Medical Internet Research. mHealth apps can specifically benefit...

Understanding Mental Barriers to Patient Medication Adherence

by Sara Heath

Clinicians looking to improve medication adherence amongst their chronic illness populations should look beyond the external barriers patients face. Clinicians must also be aware of the emotional and behavioral barriers patients face, according...

BCBS, Lyft Forge Deal for Patient Care Access, Transportation

by Sara Heath

The Blue Cross Blue Shield Association (BCBSA) has announced a nationwide partnership with Lyft to support patient care access and fill transportation needs. This is a part of BCBSA’s overall strategy to address the social determinants...

Limited Adoption Limits Patient Portal Decision Aid Efficacy

by Sara Heath

Patient portals and other health IT can effectively host decision aids for patients, if only they and their clinicians adopt the tools, according to a study published in the Annals of Family Medicine. Having adequate patient decision-making tools...

CHLA Health Network Drives Coordinated Pediatric Care Access

by Sara Heath

Children’s Hospital Los Angeles (CHLA) launched the CHLA Health Network, a coalition that aims to improve access to coordinated pediatric healthcare across Southern California. The CHLA Health Network currently includes over 100 clinicians...

Facing Negative Patient Feedback Head-On Key for Success

by Sara Heath

Healthcare organizations are increasingly consulting patient feedback surveys and online reviews as a means to assess patient satisfaction with the care experience. In-office survey platforms that collect patient satisfaction data at the point...

3 Interdependent Variables Defining the Patient Experience

by Sara Heath

Healthcare professionals can define the patient experience by a series of interdependent categories, including facility organization, care outcomes, and healthcare design, according to a study published in the journal Patient Experience. “Today,...

Understanding National Patient Language Proficiency, Barriers

by Sara Heath

Clear and open patient-provider communication is integral to any healthcare encounter, especially as clinicians look to drive value and patient engagement. To ensure communication is up to par for all patients, clinicians must be mindful of language...

Does Shared Decision-Making Support Value-Based Care Models?

by Sara Heath

Shared decision-making is a helpful and essential addition to value-based care model requirements, according to policy experts from the Urban Institute in partnership with the Robert Wood Johnson Foundation. In a recent policy brief, authors...

AHA: Realign Inpatient, Outpatient Services to Patient Needs

by Sara Heath

The American Hospital Association (AHA) has released a guide to better align inpatient and outpatient healthcare services to meet patient needs. The one-page resource highlights the challenges healthcare organizations face in balancing their...

Using Patient-Centeredness to Drive Practice Improvements

by Sara Heath

Convenience is the name of the game when it comes to supporting patient-centeredness. Between appointment scheduling and healthcare access, organizations must ensure processes are simple for all patients, including those who are generally healthy...

Pending Bills May Drive Care Access in Underserved Regions

by Sara Heath

Both houses of Congress have introduced companion bills to extend the Conrad State 30 Waiver program through 2021, according to multiple sources. The Conrad State 30 Waiver program drives care access allows state legislatures to extend visa waivers...

4 Patient Education Strategies that Drive Patient Activation

by Sara Heath

As meaningful patient engagement continues to be a core priority for healthcare professionals, clinicians need a thorough understanding of patient education strategies. Ensuring patients are knowledgeable about their healthcare is the surest...

Is Sitting the New Patient Communication Strategy for Nurses?

by Sara Heath

Nurses can add an easy-to-implement patient communication strategy to their tool belts, according to a recent study. Research published in the Patient Experience Journal shows that nurses who sit down when communicating with patients yield higher...

Lifelong Healthcare Planning Must Trump Advance Care Planning

by Sara Heath

Medicare began reimbursing clinicians in January 2016 for delivering advance care planning services that identified patient end-of-life healthcare needs and preferences. Reimbursement rates reached as high as $86 per half hour session, highlighting...

6 Steps to Improving the Patient, Family Engagement Process

by Sara Heath

As patient and family engagement continue to be key measures of quality care and a humanistic imperative for clinicians, most practices will need to undergo a practice culture shift. Healthcare professionals detail the importance of driving culture...

Navy Value-Based Pilot Improves Patient Satisfaction, Outcomes

by Sara Heath

A value-based care strategy from the Navy Bureau of Medicine (BUMED) has proven effective in improving patient satisfaction, outcomes, and care coordination, according to a report published in the New England Journal of Medicine Catalyst. The...

Veterans Choice Program Extends Third-Party Care Options for Vets

by Sara Heath

President Trump has signed into law the Veterans Choice Program Improvement Act, according to multiple sources. The law will extend the Veterans Choice Program, which allows veterans to access third-party care when experiencing extraordinary...

Low Medication Adherence Negates Medicare Cost-Sharing Savings

by Sara Heath

Although cost-sharing saves Medicare money on pharmaceutical expenses, these savings are likely negated by low medication adherence and eventual health complications, found a new study published in the American Journal of Managed Care. High chronic...

X

Sign up for our free newsletter:

Our privacy policy

no, thanks