PatientEngagementHIT

Patient Engagement Strategies

Patient Engagement Low in Patient-Centered Research Protocol

April 13, 2018 - Medical research needs to better measure patient-centered outcomes and include more patient engagement efforts during study design, according to research to be presented at the National Kidney Foundation 2018 Spring Clinical Meetings. The survey of over 1,500 healthcare and kidney disease stakeholders, including nearly 700 kidney disease researchers, found that fewer than one-quarter of researchers...


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Lyft Partnership to Support Ambulatory Patient Access to Care

by Sara Heath

A new partnership between Acuity Link and Lyft will enable better patient access to care in the ambulatory, outpatient setting. Acuity Link is a non-emergency medical transportation provider with goals to over come transportation as a major social...

Strategic Goals Need Alignment to Drive Quality Patient Experience

by Sara Heath

Healthcare organization improvement will require industry leaders to recognize the interdependence between clinical quality, patient safety, workforce engagement, and the patient experience, according to a new strategic insights report from Press...

Pharmacy Appointments Increase Patient Satisfaction, Vaccinations

by Sara Heath

An appointment-based model (ABM) in the pharmacy can improve patient satisfaction, patient-provider relationships, and adherence to preventive care and vaccinations, according to a study published in the Journal of the American Pharmacist Association....

Changes in ED, Clinic Use Mark Impacts on Patient Access to Care

by Sara Heath

Urgent care clinics, retail clinics, and telehealth are getting more attention in recent years as alternative places of healthcare service, according to a recent analysis from FAIR Health. The rise in various healthcare delivery sites has had...

Biden: Federal Action Needed for Patient Access to Health Data

by Sara Heath

Vice President Joe Biden is calling on federal health leaders to identify specific strategies for enforcing better patient access to health data. In an op-ed published this week in Fortune, the former leader of the White House Cancer Moonshot...

92% of Docs Say Prior Authorization Harms Patient Access to Care

by Sara Heath

Ninety-two percent of clinicians say lengthy prior authorization protocols have impeded timely patient access to care and harmed patient clinical outcomes, according to a new survey released by the American Medical Association (AMA). Prior authorization...

Maintaining Patient Access to Care During Natural Disasters

by Sara Heath

As communities across the country are hit with natural disasters, healthcare organizations must create contingency plans to help preserve patient access to care during disaster recovery. According to new research published in the Journal of the...

BCBS Targets Medical Transportation, Social Determinants of Health

by Sara Heath

The Blue Cross Blue Shield Association (BCBSA) has created the Blue Cross Blue Shield Institute (BCBS Institute), an organization geared toward addressing the social determinants of health. BCBSI will begin its work by addressing transportation...

Health Systems Tap Patient Outreach Pros to Address Opioid Misuse

by Sara Heath

  Christiana Care Health System and New Castle County in Delaware have created a patient outreach program to help connect patients recently treated for opioid overdose with patient education and access to other behavioral health services....

Patient Engagement, Health Literacy Amid Top Patient Safety Issues

by Sara Heath

Patient engagement and patient health literacy have ranked among the top patient safety issues on ECRI Institute’s 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Patient engagement and patient safety ranked nine out of...

Can Asking Sexual Orientation Hurt Patient-Provider Communication?

by Sara Heath

Questions about patient sexual orientation or gender identity likely will not harm patient-provider communication, according to new research from the Mayo Clinic. Instead, these questions can better inform providers, enhance patient care, and...

How Does Social Media Impact Perceived Provider Professionalism?

by Sara Heath

As social media continues to permeate the healthcare space, providers are increasingly creating their own professional profiles to connect with patients and offer better patient education. It is important that clinicians maintain provider professionalism...

Hospital Doc Review Sites Yield Higher Patient Satisfaction Scores

by Sara Heath

Clinicians often fare better on hospital-issued patient satisfaction surveys and online provider review websites, according to a recent study presented at the American Academy of Orthopedic Surgeons Annual Meeting in New Orleans. The study, published...

NQF Publishes Playbook on Shared Decision-Making in Healthcare

by Sara Heath

The National Quality Forum (NQF) is calling for healthcare experts and policymakers to integrate shared decision-making as a standard of care. Shared decision-making helps support better patient engagement and integrates the patient as a member...

Solutions for Reducing Healthcare Appointment Wait Times for Patients

by Sara Heath

Long appointment wait times are an age-old problem in healthcare. While some patients find themselves waiting extraordinary times in the office waiting room, others are waiting days, weeks, or even months to get their foot in the door. Long appointment...

Recapping HIMSS18 Patient Engagement Technology News

by Sara Heath

At the HIMSS18 conference, it seems as though all healthcare professionals could talk about was patient engagement. Between industry leaders’ vows to better support patient access to health data to launches of innovative patient engagement...

Patient, Provider Views of Patient Engagement Technology Differ

by Sara Heath

Patients, providers, and technology vendors are not on the same page when it comes to patient engagement strategies and technologies, according to a report from KLAS released at this year’s HIMSS conference. The report, obtained via email,...

Digital Health Tools May Enhance Consumer Experience in Healthcare

by Sara Heath

Fifty-nine percent of healthcare consumers want to see their healthcare experiences reflect those they have in the retail space, with patients demanding to see more patient-centric digital health tools to fill their needs, according to a survey...

Patient Advocacy Group Creates Patient Education Tools for MS

by Sara Heath

Patients living with multiple sclerosis (MS) can now access a comprehensive set of patient education materials geared toward enhancing patient activation. The new set of patient education tools, called MS Path 2 Care, are sponsored by patient...

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