PatientEngagementHIT

Patient Engagement Strategies

House Bill Taps Medical Scribes to Support Patient Engagement

July 26, 2017 - The House of Representatives passed a bill that would allow VA clinicians to shift their focuses from the EHR onto driving stronger patient engagement, aiding a better care experience. The VA Medical Scribes Pilot Act of 2017 (HR 1848) calls for medical scribes in Veterans health encounters. Medical scribes would complete the documenting and note-taking necessary for a complete EHR entry,...


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Nurse Communication, Teamwork to Boost Care Experience Scores

by Sara Heath

Healthcare organizations must identify evidence-based strategies to support nurse communications and patient perceptions of caregiver teamwork to improve on patient care experience scores, concluded a new Press Ganey report obtained in an email....

How Healthcare Orgs Offer Price Transparency to Patients

by Sara Heath

Offering price transparency to patients is a rising priority in the healthcare industry. As more patients face high out-of-pocket costs, they are looking to manage their own healthcare spending. Industry experts acknowledge that notifying patients...

5 Patient Engagement Terms Shaping Value-Based Care

by Sara Heath

Healthcare professionals are increasingly adopting value-based care models, and turning to strong patient engagement tactics to drive success. However, the language used in patient engagement and value-based care discussions is sometimes nebulous,...

Hospitals Need Targeted Plan for Social Determinants of Health

by Sara Heath

Healthcare organizations are tapping into the social determinants of health to improve patient-centered, value-based care, but do not yet have a consistent and targeted approach, according to a new Deloitte report. The report, which included...

PCORI Funds Shared Decision-Making, Patient Care Access Studies

by Sara Heath

News out of the Patient-Centered Outcomes Research Institute (PCORI) is promising for healthcare stakeholders looking to advance shared decision-making and patient care access. PCORI has authorized $6.5 million in funding for a new initiative...

Using Risk Stratification in Patient Engagement Strategies

by Sara Heath

As healthcare professionals continue to develop meaningful patient engagement strategies, they should consider using risk stratification to determine how and with which patients providers will engage. Risk stratification is “the process...

Cultural Barriers Limit Immigrant Patient-Provider Interactions

by Sara Heath

Cultural differences and language barriers considerably hinder strong immigrant patient-provider interactions, according to a study published in the journal Patient Experience. As the US continues to see high levels of immigration, it will be...

Top 4 Challenges in Driving High Patient Satisfaction

by Sara Heath

Driving high patient satisfaction in healthcare is a challenging task. Patients are complex and unique, each with a different set of needs and preferences. Add to that the growing to-do list for today’s clinicians, and supporting patient...

Public Health Org Aims to Meet Social Determinants of Health

by Sara Heath

Former HHS Acting Assistant Secretary Karen DeSalvo, MD, MPH, MSC, will be co-chairing a new public health institute that will target and engage local health partners to help meet the social determinants of health. The de Beaumont Foundation...

FDA Expanded Patient Medication Access Program Successful

by Sara Heath

The FDA has successfully enacted its expanded patient medication access program, which allows patients with serious or life-threatening illnesses access to medications that have not yet moved past the clinical trial period, according to a report...

Clinician EHR Use Limits Clinic, Hospital Patient Interactions

by Sara Heath

Office- and hospital-based clinicians alike are saying that clinician EHR use is getting in the way of their patient interactions, according to a study published in the Journal of Innovation in Healthcare Informatics. Healthcare professionals...

Using Online Reviews to Compare Patient Satisfaction Measures

by Sara Heath

VA hospitals tend to out-rank their non-VA hospital affiliates on online patient satisfaction measures, such as Yelp reviews, according to a study published in the American Journal of Managed Care. The study also found that Yelp reviews are an...

OpenNotes Launch Gives 500K Patients Access to Health Data

by Sara Heath

Allina Health has officially launched OpenNotes, allowing its nearly 500,000 patients access to health data and clinician notes. The health system serves individuals in Minnesota and Wisconsin and is the first in the area to adopt the OpenNotes...

Caregiver, Social Support Key in Patient Self-Management Plans

by Sara Heath

Caregiver presence and strong family engagement help patients adhere to their chronic care self-management plans, according to recent research from the American Thoracic Society. The study, published in the Journal of the American Thoracic Society,...

Patient Engagement Strategies for Young, Healthy Populations

by Sara Heath

The term “patient engagement” usually elicits images of extensive wellness plans, long patient portal messages, and chronic disease management. However, patient engagement strategies are different for young and healthy patient populations....

Family, Caregiver Engagement HIT Opportunities Can Improve

by Sara Heath

Health technology plays a limited role in family caregiver engagement because caregivers have little need and are unable to identify which tools to use, according to recent data from the Massachusetts eHealth Institute (MeHI). In a survey of...

Managing Online Patient Reviews to Drive Patient Satisfaction

by Sara Heath

Online patient reviews are a significant concern for healthcare organizations. Online review websites are on the rise and are arguably a key measure of patient satisfaction, giving patients ample opportunity to provide feedback to the clinics...

Using OpenNotes for Positive Impact on Patient Data Access

by Sara Heath

It is difficult to discuss patient portals and patient data access without mentioning OpenNotes. OpenNotes was created in 2010 to allow patients to view their clinician notes using health technologies such as patient portals. Since then, OpenNotes...

UCLA Program Drives Healthcare Access with Immigrant Docs

by Sara Heath

The UCLA International Medical Graduate Program aims to assist legal immigrants in obtaining their US board certification and funnel more clinicians toward medically-underserved regions that want for healthcare access. The program enrolls legal...

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