PatientEngagementHIT

Patient Engagement Strategies

Do Patient-Centered Medical Homes Boost Chronic Care Management?

November 22, 2017 - A VA initiative to implement patient-centered medical homes (PCMHs) across the country has resulted in better chronic care management for patients, according to research from the University of Pittsburgh Medical Center. The study looked at a VA-sponsored PCMH initiative titled the Patient Aligned Care Teams (PACT) program. The program launched in 2010 and was the largest of its kind at the...


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How Emergency Medical Centers Create Rural Patient Care Access

by Sara Heath

Congress and state governments should relax regulations that would allow more hospitals to transition to emergency medical centers (EMCs), helping to meet patient care access demand while cutting inpatient costs, according to a guide from the...

Provider, Patient Views Differ on Healthcare Cost, Tech Use

by Sara Heath

Providers don’t always have a good grip on patient views, especially with regard to healthcare cost and technology use, according to a recent survey from Conduent Healthcare. The survey of nearly 500 patients and 150 providers across the...

Overcoming Transportation Barriers to Drive Patient Care Access

by Sara Heath

Hospitals play an important role in addressing transportation barriers, patient care access, and other social determinants of health, according to a recent report from the American Hospital Association. The AHA paper, “Transportation and...

Is OurNotes the Next Step for OpenNotes, Patient Data Access?

by Sara Heath

Many across the healthcare industry are familiar with OpenNotes, the nationwide movement to grant patient data access to view clinician notes. Now, the researchers behind OpenNotes have developed OurNotes, a similar philosophy that also allows...

Consumers Say Patient-Provider Relationship Key to Quality Care

by Sara Heath

Patients and providers are on the same page about what constitutes a quality healthcare experience, both stating that a strong patient-provider relationship is key, according to findings from the latest Council of Accountable Physician Practices...

Are Training Groups Useful for Patient-Provider Communication?

by Sara Heath

A one-day training session could be the key to improving patient-provider communication across a hospital or healthcare facility, according to research published in the journal Patient Experience. Patient-provider communication has emerged as...

How to Support Patient Access to Care in Frontier Communities

by Sara Heath

Healthcare policymakers should consider a new payment strategy to help support patient access to care in frontier communities, said AHA in a new guidebook on the topic. Published by the AHA Task Force on Ensuring Access in Vulnerable Communities,...

Creating Positive Patient Experiences in Specialty Care Settings

by Sara Heath

Ensuring a positive patient experience is a high priority for healthcare organizations, and for a good reason. A satisfied customer is more likely to return following a good hospital experience, and that is critical for a healthy hospital revenue...

CVS Health Funding to Support Veteran Access to Healthcare

by Sara Heath

CVS Health and the CVS Health Foundation have awarded $580,000 in grant funding to Easterseals organizations across the country to improve veteran access to healthcare and smoking cessation programs. The awards, granted in honor of Veterans Day,...

Patients Say Healthcare Costs Rising, Care Quality Stays Stagnant

by Sara Heath

You get what you pay for, the saying goes. But in healthcare, patients say healthcare costs are rising with little payoff for improved care quality, according to a recent survey conducted by Kelton Global on behalf of West Healthcare. The survey...

Patients Given Lacking Info for Making Healthcare Decisions

by Sara Heath

Most states do not offer adequate information to assist patients in making healthcare decisions, according to a joint report from Altarum and Catalyst for Payment Reform (CPR). The report includes data about state policies on patient-facing price...

How to Integrate the Patient Voice into Healthcare Decision-Making

by Sara Heath

Adding the patient voice into healthcare decision-making is a critical aspect of practice improvement. With the healthcare industry becoming increasingly more patient-centric, more organizations are focusing on improving the patient experience....

How Do Provider Profiles Influence Patient Care Access Decisions?

by Sara Heath

Do patients make care access decisions based on provider credentials, or on appointment availability? The answer may depend on what kind of provider profile and reviews patients consult, according to one new survey. The review of 1,100 patients...

Using Urgent Care Centers to Support Rural Patient Care Access

by Sara Heath

Urgent care centers are effective for overcoming patient care access issues in medically underserved areas, according to the American Hospital Association (AHA). As a part of its Task Force on Ensuring Access in Vulnerable Communities, AHA recently...

OpenNotes, AMIA Partnership to Improve Patient Data Access

by Sara Heath

The American Medical Informatics Association (AMIA) and OpenNotes have officially joined forces to expand and support patient data access across the country. The partnership, announced at AMIA’s 2017 Annual Symposium, will support OpenNotes’...

3 Tips for Nurses to Improve Patient Satisfaction, Experience

by Sara Heath

In an increasingly consumer-driven healthcare landscape, improving patient satisfaction and creating a positive hospital experience are critical goals. Nurses play a huge role in achieving those outcomes. As the main touchpoint for patients,...

CMS to Expand Patient Access to Treatment for Substance Abuse

by Sara Heath

CMS has announced a new initiative to allow states to design their own programs to expand patient access to treatment for substance abuse and opioid misuse disorders. This move comes as a part of the administration’s efforts to combat the...

FDA: Medical Device Orgs Must Offer Patient Access to Health Data

by Sara Heath

FDA has issued final guidance to authorized medical device manufacturers, clarifying that it is acceptable for those manufacturers to open patient access to health data for those patients who request access. The guidance states that medical device...

Food Security, Social Determinants of Health Lower Hospital Use

by Sara Heath

Implementing public programs to supplement food security in low-income patients can help reduce hospital use within that population, according to a study published in both BMC Geriatrics and Population Health Management. This data suggests that...

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