Patient Engagement Strategies

Groups Call for Lifestyle Medicine, Policies Addressing SDOH

October 19, 2018 - The American College of Lifestyle Medicine (ACLM) is calling on the healthcare industry to put its focus on the social determinants of health and other root causes of chronic illnesses. Too often, health industry policymakers focus on the quality or payment of care. And while those considerations are important, ACLM says the industry must also take a proactive approach to healthcare...

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Payers Face Disconnect in Beneficiary Engagement Preferences

by Sara Heath

Medicare plans are failing to deliver member and beneficiary engagement in the form that members most prefer, according to new data from HealthMine. Specifically, health plan members want their payers to engage them using health IT....

NIH Funds Center for Chronic Disease Management Research

by Sara Heath

The Johns Hopkins School of Nursing (JHSON) has received grant funding from the National Institutes of Health (NIH) to create a research facility targeted at supporting patient engagement in chronic disease management. The Promoting...

How to Integrate Health Coach Strategies into the Clinical Space

by Sara Heath

With the healthcare industry embracing value-based care models, it will be important for providers to push for overall patient wellness. To that end, providers must help their patients adopt new healthy behaviors, a goal that is largely...

Could Patient-Provider Relationships Reduce Provider Burnout?

by Sara Heath

Focusing on patient-provider relationships and strategies to address the social determinants of health could help reduce provider burnout, but current care models do not always allow for that, according to the Physicians Foundation’s...

NPs, PAs Could Reduce Primary Care Physician Shortage Nearly 70%

by Sara Heath

The healthcare industry is facing a primary care physician shortage that threatens patient access to care in coming years. Leaning on non-physician clinicians such as nurse practitioners (NPs) and physician assistants (PAs) could reduce...

Building Healthcare Partnerships to Drive Beneficiary Engagement

by Sara Heath

When it comes to beneficiary engagement, healthcare payers cannot go it alone. Strong healthcare partnerships with plan members, community stakeholders, and providers help payers understand the best avenues for member outreach. This much...

Nursing School Research Boosts Patient Access to Mental Healthcare

by Sara Heath

A $2.5 million grant to the University of Arizona College of Nursing aims to provide patient access to the right kind of care for their unique needs. Specifically, the money will fund projects aimed at testing two approaches to mental...

Solo Docs Build Remote Teams to Tackle Chronic Care Management

by Sara Heath

It seems as though all clinicians have adopted some form of a chronic disease management strategy that engages patients in between visits and aims to quell the negative impacts of a chronic illness. But despite the universal imperative for...

How Patient Loyalty Supports Value-Based Care, Patient Wellness

by Sara Heath

Building strong patient loyalty has become a key goal in an increasingly competitive healthcare industry. In order to survive amongst the numerous healthcare options on the market, healthcare organizations need to become patients’...

New Partnership to Support Preventive Care Access, Care Coordination

by Sara Heath

A new partnership between the Peterson Center on Healthcare, the Camden Center of Healthcare Providers, and Health Quality Partners aims to improve primary care access and care quality. The partnership, backed by $605,000 from the...

VA Sees Issues with Caregiver Program Ahead of MISSION Act Expansion

by Sara Heath

The VA has failed to adequately monitor its Caregiver Assistance Program, leading to limitations on patient care access and insufficient program discharge processes, according to a recent analysis from the VA’s Office of Inspector...

CMS Overhauls ACO Programs, Pushes for Beneficiary Engagement

by Sara Heath

The Centers for Medicare & Medicaid Services (CMS) has proposed a major overhaul of its accountable care organization (ACOs) Medicare Shared Savings Program (MSSP) model, aiming to tamp down on spending, drive healthcare transparency,...

Who are Community Health Workers, How Do They Treat Patients?

by Sara Heath

The transition to value-based care has expanded the definition of patient wellness to include both physical and social health. As patient care stretches into the community, the healthcare workforce begins to center on the community health...

How Telehealth Training Programs Drive Positive Patient Experience

by Sara Heath

With the growing popularity of remote patient care, telehealth training may be the new frontier. As more provider deliver care using telehealth, they need to learn how to reframe their patient-provider communication skills to drive patient...

Best Practices for Patient-Centered Appointment Agenda-Setting

by Sara Heath

A new study from the Mayo Clinic showed that doctors only spend about 11 seconds listening to a patient during appointment agenda-setting before interrupting the patient with their own viewpoint. These results point to a need to improve...

Do Rideshare Tools Reduce Transport Barriers, Patient No-Shows?

by Sara Heath

Offering patients access to rideshare services can help address transportation barriers and decrease patient no-show rates by nearly one-quarter, according to recent research presented by Lyft in partnership with Hitch Health. The study...


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