PatientEngagementHIT

Patient Engagement Strategies

CMS Overhauls ACO Programs, Pushes for Beneficiary Engagement

August 10, 2018 - The Centers for Medicare & Medicaid Services (CMS) has proposed a major overhaul of its accountable care organization (ACOs) Medicare Shared Savings Program (MSSP) model, aiming to tamp down on spending, drive healthcare transparency, and increase beneficiary engagement in the models. In a post to Health Affairs, CMS Administrator Seema Verma noted the industry’s shift from...


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Who are Community Health Workers, How Do They Treat Patients?

by Sara Heath

The transition to value-based care has expanded the definition of patient wellness to include both physical and social health. As patient care stretches into the community, the healthcare workforce begins to center on the community health...

How Telehealth Training Programs Drive Positive Patient Experience

by Sara Heath

With the growing popularity of remote patient care, telehealth training may be the new frontier. As more provider deliver care using telehealth, they need to learn how to reframe their patient-provider communication skills to drive patient...

Best Practices for Patient-Centered Appointment Agenda-Setting

by Sara Heath

A new study from the Mayo Clinic showed that doctors only spend about 11 seconds listening to a patient during appointment agenda-setting before interrupting the patient with their own viewpoint. These results point to a need to improve...

Do Rideshare Tools Reduce Transport Barriers, Patient No-Shows?

by Sara Heath

Offering patients access to rideshare services can help address transportation barriers and decrease patient no-show rates by nearly one-quarter, according to recent research presented by Lyft in partnership with Hitch Health. The study...

Understanding the Power Hierarchy in Patient-Provider Relationships

by Sara Heath

The ideal patient-provider relationship will always include a mutual respect between both parties that then leads to a healthcare partnership. A true patient-provider partnership can lead to better care outcomes and deliver on value-based...

Funding Deal to Address Provider Shortage, Patient Care Access

by Sara Heath

LA Care Health Plan has committed $31 million to creating programs that would funnel more doctors into high-risk patient populations, ideally closing patient care access gaps that are cropping up amidst the provider shortage. The...

What Are the Top Patient Engagement Measures in Value-Based Care?

by Sara Heath

With more providers turning to patient engagement to drive success in their value-based care models, they are working to tie those initiatives to actionable results. To meet that need, providers are tapping a variety of patient engagement...

Intermountain Alliance to Address Social Determinants of Health

by Sara Heath

Intermountain Healthcare plans to invest $12 million in programs to coordinate community care services that address the social determinants of health in two Utah cities, the organization recently announced. These funds will bolster the...

How Health Coaches Drive Patient Healthy Behavior Change

by Sara Heath

Overall patient wellness and promoting healthy behavior change in healthcare consumers has become a key concern for not only clinicians, but for healthcare payers as well. As more payer organizations work to improve patient engagement with...

60% of Orgs Use Tools to Monitor Patient Wait Times, Appointments

by Sara Heath

Most healthcare organizations are using wait lists to keep track of growing patient wait times, highlighting some effort to understand the issue, according to a recent MGMA Stat Poll. The survey of 1,300 organization leaders found that 61...

Why Patient Behavior Change Is Key for Chronic Disease Management

by Sara Heath

Chronic disease management may rank as one of the key priorities in the healthcare industry right now. With a multi-billion-dollar price tag, ensuring patients know how to manage their illnesses and prevent costly health episodes is a key...

VHA Making Progress in Physician Recruitment, Patient Care Access

by Sara Heath

The Veteran’s Health Administration (VHA) has made some improvements to how it monitors clinician recruitment and retention across the country, but more progress is needed to fill patient care access gaps, according to recent...

Medicare Chronic Disease Management Vital to Cut Healthcare Costs

by Sara Heath

Effective chronic disease management is imperative in a healthcare industry in which costs are only going up. However, without adequate patient engagement and care coordination strategies, efforts to mitigate chronic care issues will not...

How APRN, PA Scope of Practice Changes Boost Patient Care Access

by Sara Heath

Overhauls to scope of practice (SOP) laws for advance practice registered nurses (APRNs) and physician assistants (PAs) could improve practice efficiency and increase patient care access, according to a recent report from the Brookings...

Do Wellness Programs Create Healthy Behavior Change in Patients?

by Sara Heath

As a part of the medical industry’s overall shift toward more value-based care, healthcare professionals are focusing on driving patient wellness. For payers, this means implementing wellness programs to promote healthy behavior...

How Health Orgs Prepare for Senior Patients, Chronic Care Management

by Sara Heath

Healthcare organizations are stepping up to the plate when it comes to older adult care and chronic care management, according to a recent report from BDO Center for Healthcare Excellence & Innovation. The report, which was informed...

Patient Rounding Tech Gains Popularity, Boosts Patient Satisfaction

by Sara Heath

Patient rounding tools are on the rise, as healthcare organizations go digital while looking for strategies to streamline hospital management and improve patient satisfaction, according to a recent KLAS report. Patient rounding calls on...

ONC Adds Patient-Generated Health Data to Patient Engagement Guide

by Sara Heath

The Office of the National Coordinator for Health IT (ONC) has updated its Patient Engagement Playbook to include information about integrating patient-generated health data (PGHD) into patient care, the agency said in a public email...

AHA Launches Strategy for Patient-Centered Care for Aging Patients

by Sara Heath

A patient-centered strategy that accommodates specific patient needs and patient preferences will help health systems adjust to an increasing adult patient population over age 65, according to a new report from the American Hospital...

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