PatientEngagementHIT

Patient Engagement Strategies

Patient Education for Radiology, Imaging Exams Insufficient

February 16, 2018 - Patients and family caregivers are not receiving adequate patient education and preparation prior to an imaging exam, according to research from the Radiology Society of North American (RSNA). The research, published in the journal Radiology, examined patient preferences for patient education and information gathering related to an imaging scan. The researchers, who hailed from Yale School...


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64% of Patients Avoid Care Due to High Patient Healthcare Costs

by Sara Heath

Patients are delaying medical care or forgoing treatment altogether because of increasingly high patient healthcare costs, according to a recent survey conducted by 20|20 Research in partnership with CarePayment. Healthcare prices are rising...

AMIA Outlines Data Use Guideline for Patient-Centered Care, PGHD

by Sara Heath

Community healthcare partnerships and the integration of the social determinants of health are on the horizon for patient-centered care, but require revamped data guidelines to become a reality, according to a new report from the American Medical...

Patient Access to Care Low for One-Third of Mental Health Patients

by Sara Heath

Only one-third of patients with a mental health diagnosis access some form of treatment, says a new dataset from Kaiser Permanente. These patient access to care issues affect different populations at higher rates, highlighting key care disparities...

Healthcare Organizations Expect to Focus on Consumer Engagement

by Sara Heath

Consumer engagement is the name of the game for health payers and healthcare industry stakeholders, according to a recent report commissioned by Change Healthcare and the Health Care Executive Group (HCEG). The 8th Annual Industry Pulse report...

Transparent Patient-Provider Communication Reduces EHR Errors

by Sara Heath

The ability to acknowledge and be transparent about clinician EHR use is yet another skill clinicians need in their patient-provider communication toolbelts, according to a new study published in the Journal of Medical Internet Research. Health...

How Family Engagement Programs Support Clinical Outcomes Measures

by Sara Heath

Intermountain Healthcare’s program to support family engagement in patient care has resulted in improved clinical outcomes measures such as preventable hospital readmissions, according to new data. The research, published in the journal...

Healthcare Pros Expand Patient Navigators for Continuity of Care

by Sara Heath

The American College of Cardiology will be expanding its resources to build an effective patient navigator program, helping to support continuity of care for myocardial infarction (MI) patients. The Patient Navigator Program: Focus MI Quality...

How Useful is Ridesharing for Medical Transportation Barriers?

by Sara Heath

As healthcare organizations seek to address medical transportation barriers impeding patient access to care, they are tapping healthcare ridesharing apps to help ease patient burden. Ridesharing apps such as Uber or Lyft offer inexpensive trips...

Closing Mental Health Care Disparities by Targeting Cultural Needs

by Sara Heath

A culturally-sensitive care intervention that addresses the social determinants of health can reduce the care disparities that often arise between sociocultural groups accessing mental health treatment, according to a group of researchers from...

CMS Cancels Shared Decision-Making Models Due to Planning Issues

by Sara Heath

CMS has announced that it will not pilot the Shared Decision Making (SDM) and the Direct Decision Support (DDS) Models, two initiatives aimed at supporting shared decision-making and patient engagement in healthcare. The agency cited operational...

What is Non-Emergency Medical Transportation, Patient Access?

by Sara Heath

During patient wellness efforts and chronic care management plans, consistent and reliable patient access to care is essential. Non-emergency medical transportation is a core solution to patient care access among populations facing transportation...

Patient Education, Scheduling Fixes Shrink Patient No-Show Rates

by Sara Heath

A federally-qualified health center (FQHC) reduced patient no-show rates by 14 percent by implementing a four-pronged intervention that prioritized patient education, practice communication, and better appointment scheduling processes. The intervention,...

Patient Engagement Strategies Lack Patient Voice, Consumer Input

by Sara Heath

Healthcare organizations are increasingly recognizing the imperative for patient-centered care in value-based payment models, but very few are adequately incorporating the patient voice into their strategies, according to a recent report from...

How to Incorporate Family Caregivers in Chronic Care Management

by Sara Heath

During chronic care management and other health episodes, the role of the family caregiver is increasingly recognized and incorporated into care plans. Many healthcare organizations are tapping family members to inform their treatment protocol,...

Patient-Provider Communication Vital for Appointment Agenda-Setting

by Sara Heath

Patient-provider communication and collaboration can lead to better appointment agenda-setting, according to a recent study published in the Journal of the American Board of Family Medicine. Appointment preparation has become an important topic...

Health Org Offers Patient Education Tools for Brain Tumor Therapy

by Sara Heath

The National Brain Tumor Society (NBTS) has created a set of patient education tools and initiatives to help equip brain tumor patients and their family caregivers with the information necessary to make informed healthcare decisions. “The...

How Concierge Medicine Affects Patient Care, Financial Responsibility

by Sara Heath

In an industry facing constant evolution, healthcare has proven competent at healthcare delivery innovation. Among retail clinics, microhospitals, and other alternative care sites comes concierge medicine, a form of healthcare delivery marked...

Efficient Prior Authorization Key for Patient Access to Treatment

by Sara Heath

A group of healthcare industry leadership groups have banded together to improve the prior authorization process, in turn supporting streamlined patient access to treatment. The coalition – which includes the likes of the AMA, AHA, America’s...

Using Online Provider Reviews to Solve Patient Satisfaction Issues

by Sara Heath

In healthcare, creating and assessing patient satisfaction requires always listening to patient needs. But in the digital age, this effort is beginning to change shape, begging healthcare professionals to start considering online provider reviews...

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