PatientEngagementHIT

Patient Satisfaction News

Do Patient Satisfaction Scores Truly Portray Quality Care?

by

Although touted as important indicators of quality patient care, patient satisfaction measures aren’t an accurate portrayal of positive outcomes and effective treatment, say Justin B. Cohen, MD, MS, Terence M. Myckatyn, MD, and Keith Brandt,...

End-of-Life Patient Satisfaction Hinges on Longer Hospice Care

by

Hospice care plays an important role in improving patient satisfaction and fulfilling end of life wishes for patients with cancer, according to a recent study published in the Journal of Clinical Oncology, but the benefits are dependent upon...

Patient Demand Drives mHealth Engagement Technology Adoption

by

Patient engagement technology and mHealth have long shown promise for many providers looking to activate their patients in their care. But for some providers, the days of simply considering the potential of patient engagement technology are over...

How Health IT Adoption Affects Patient Satisfaction, HCAHPS

by

As federal incentive programs such as meaningful use spark widespread EHR and health IT adoption, some healthcare professionals have questioned technology’s effects on patient satisfaction. According to researchers from a Delaware health...

4 Healthcare Pros Share their 2017 Patient-Centered Care Goals

by

In the spirit of New Year’s Resolutions, healthcare professionals are making their own patient-centered care goals for 2017. But while New Year’s Resolutions typically fall by the wayside after a period of time, it’s likely...

Using Health IT for Patient Engagement, Consumer Activation

by

Consumers of all ages are becoming empowered and perpetually connected in all aspects of their lives. We see it in the grocery store, on an airplane, at children’s’ soccer games, and shockingly even while driving. This tells us that...

CMS Updates Quality Compare Sites for Patient Health Decisions

by

CMS has launched two new healthcare quality compare websites and will be implementing updates to several existing ones to better inform patients making health decisions, according to an agency blog post. The post, authored by CMS Acting Principal...

How Patient Safety Factors into the Patient Experience Puzzle

by

Patient safety needs to be at the core of providing a positive patient experience, which is why Peter Pronovost, MD, PhD, created a step-by-step method for ensuring his patients are safe from adverse harms and infections. It started when Pronovost,...

Chronic Disease Management Apps for Teens Need Stakeholder Input

by

When creating chronic disease management apps for adolescent patients, it’s important for developers to keep parent and clinician opinions in mind, says a study published in the Journal of Medical Internet Research. According to the research...

GAO: Improve Usability, Info on CMS Nursing Home Compare Site

by

The CMS Nursing Home Compare website could benefit from updates that improve usability and better inform patient care decisions, according to the Government Accountability Office (GAO). In a recent audit, GAO found that the Nursing Home Compare...

Why Patient Satisfaction is More Than “Making Patients Happy”

by

Patient satisfaction efforts need to shift away from simply “making patients happy,” to delivering individualized treatment to optimize care. These efforts cannot be about improving everything for every patient, but delivering the...

3 Ways to Incorporate Patient Preferences into Healthcare

by

Understanding and incorporating patient preferences into provider care delivery should prove useful to improving patient satisfaction and clinical outcomes. With these preferences in mind, providers can tailor care strategies capable of being...

Palliative Care Effective in Boosting Patient Quality of Life

by

Palliative care has shown itself effective in improving quality of life for patients with a variety of serious illnesses in two studies recently published in the Journal of the American Medical Association. Palliative care providers usually supplement...

Are mHealth, Health IT Good for Patient-Provider Relationships?

by

mHealth and other health technologies may be the key to improving patient-provider relationships by drawing them closer together between office visits, according to the authors of a recent opinion piece in Physician Medicine and Rehabilitation,...

Patient Lifestyle Needs Key to Driving Patient Self-Management

by

When Jordan Asher, MD, MS, from MissionPoint Health Partners tries to engage his patients in self-management and health improvement activities, he doesn’t just think about how to move a needle on a quality measurement. Instead, he thinks...

PCPs Instrumental in Basic Palliative Care, Disease Management

by

Primary care providers may be helpful in extending basic palliative care services to patients managing chronic illness and nearing the end of life, shows a recent study published in the Journal of the American Board of Family Medicine. According...

How Patient Advisory Councils Drive Patient Experience Efforts

by

Patient advisory councils (PACs) may be an effective strategy for healthcare organizations to improve the patient experience and patient-centered care, according to a recent study published in the Journal of the American Board of Family Medicine....

Positive Patient Experience Key for Good Online Physician Reviews

by

Ensuring a positive patient experience may be the trick to obtaining a five-star online physician review, shows a new survey from technology review site Software Advice. The survey of 1,438 patients reveals that more patients are looking at online...

4 Patient Engagement Strategies to Improve Patient Retention

by

Cultivating the ability to maintain high rates of patient retention and loyalty has become a top priority for providers, especially as patients face rising out-of-pocket costs and make more careful decisions about how to use their buying power....

Hospitals May Not be Using Patient Preference Data Sufficiently

by

Although 66 percent of healthcare organizations agree that consumerism is vital in healthcare, only 16 percent integrate feedback on patient preferences into their practices, shows a recent survey from Kaufman, Hall & Associates in partnership...

X

Sign up for our free newsletter:

Our privacy policy

no, thanks