PatientEngagementHIT

Patient Satisfaction News

Understanding Generational Differences in Patient Engagement

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Just as each generation expresses its own unique preferences for fashion and music, patients express different preferences for patient engagement based on their age and life experiences. As healthcare reform efforts increase demand for improved...

How Does Physician EHR Use Affect Patient Satisfaction Levels?

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Healthcare professionals may see various clinical benefits to EHR use, but how does this technology affect patient satisfaction? Research shows that EHRs present a challenge in boosting patient satisfaction, requiring providers to focus on their...

4 Best Practices for Improving Patient-Provider Communication

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The patient-provider relationship is the cornerstone of patient engagement. When a provider communicates well with her patient, it can help to make the patient feel like a valued member of the care team, thus improving patient satisfaction. Patient-provider...

3 Ways Social Media in Healthcare can Improve Patient Engagement

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Communication between patients and providers is a pillar of good patient engagement strategy, and social media is presenting new opportunities to promote that. As a solid Twitter bio or Facebook presence starts to be the standard mode of connectivity...

To Boost Patient Satisfaction, Try a Little Provider Empathy

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If you’re looking to improve your patient satisfaction levels, physician empathy is key. In a recent study out of Massachusetts General Hospital department of orthopedic surgery, a research team led by David Ring, MD, PhD, found that patients...

Patients Don’t Feel Patient Engagement Efforts, Survey Shows

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Patient engagement is seeing improvements in practice, according to CDW Healthcare’s Patient Engagement Perspectives study, although patients don’t necessarily feel the same. The study, which explored the different perspectives patients...

CMS Introduces Home Health Patient Satisfaction Star Ratings

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Home healthcare facilities are now being rated on patient satisfaction and patient engagement scales. Late last week, the Centers for Medicare & Medicaid Services (CMS) posted its star rating system for home healthcare on its survey. These...

3 Best Practices for Boosting Patient Satisfaction

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Patient satisfaction and positive patient experience are naturally closely tied to patient engagement. When a patient walks out the office door at the end of her visit, she undoubtedly remembers the way the physician spoke with her and his level...

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