Patient-Centered Care Lacking for Minorities, Low-Income Patients
There is a growing racial and economic divide in the receipt of patient-centered care, with minority and low-income patients having their care preferences taken into account less frequently than White...Staffing Shortages Joins Health Inequities as Patient Safety Risks
Staffing shortages and the impact COVID-19 had on the medical workforce’s mental health are the leading patient safety risks for 2022, joining familiar roadblocks like health inequities and...Why Patient Education Is Vital for Engagement, Better Outcomes
The healthcare industry has made many efforts to become more patient-centric, especially through its push for better patient engagement. However, in order to improve patient engagement, providers need...Sponsored Article
Improving Patient Experience Through a Digital Formulary
Optimizing patient access and experience beyond the four walls of the hospital is the new normal for health systems. Health systems must embrace new ways of doing business to meet the demand for...Convenience, Technology Use Can Boost Patient Satisfaction
A convenient and technology-driven healthcare experience has become an essential factor in boosting patient satisfaction, as roughly 4 in 5 Americans want the ability to use technology when managing...SNF Discharge Communication Must Focus on Patient Education
The SNF discharge process from inpatient care to recovery at home should be characterized by patient education, caregiver engagement, and follow-up from SNF staff, according to a new report from United...72% of Patients View Online Reviews When Selecting a New Provider
Insurance acceptance, location, and online provider reviews are the most critical factors when selecting a new healthcare provider, according to new survey data sent to journalists. The 2022...Disparities in Patient Experience Underscore Implicit Bias in Health
Populations of color continue to have a poorer patient experience than their White counterparts, with the latest reporting in Health Affairs highlighting patient experience disparities within and...How Providers Can Improve Patient Experience During Cancer Treatments
Cancer patients and caregivers prioritize different concerns during treatments, but providers should address both in order to enhance the patient’s experience, according to a report from the...Phreesia Acquires Insignia Health to Improve Patient Experience
Phreesia has announced the acquisition of Insignia Health to enhance the patient experience, improve health outcomes, and lower the cost of care through patient activation. The acquisition is a part...Suboptimal Nurse Staffing Ratios Tied to Adverse Patient Safety Events
Healthcare organizations with suboptimal nurse staffing ratios are more likely to see higher mortality rates and longer hospital stays, two key adverse patient safety events that can also cost...Assessing the Market for Patient Experience Surveying
Press Ganey is still a leading vendor for CAHPS and patient experience surveying, according to a new KLAS Segment Insights Report. But as the healthcare industry begins to embrace real-time patient...COVID-19 Caused Downswing in Patient Experience, HCAHPS Scores
According to a Press Ganey report, patient experience and perception of their care has decreased nationally since the start of the pandemic. Prior to the pandemic, patient experience trends remained...Understanding Trauma-Informed Care, Communication
As the medical industry begins to appreciate the diversity of the patient populations it serves—and how that diversity influences care management and outcomes—clinicians now face an...Top Considerations for Pediatric Patient Engagement Strategies
Pediatric patients aren’t just “small adults.” Clinicians know that concept when making diagnostic decisions, and need to keep it top-of-mind when deploying pediatric patient...How PAs, APPs Expand Patient Care Access, Patient Satisfaction
In her over 30 years as a physician assistant (PA), Dawn Morton-Rias, Ed.D, PA-C, has never had a patient decline her services and ask for a physician, although she’s sure to always make clear...Sponsored Article
