PatientEngagementHIT

Patient Satisfaction News

How PCPs Can Improve Mental Health Communication, Care Value

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In order to improve communication about mental health issues and raise the quality of primary care, providers should consider taking their time with the patient and letting the patient guide the conversation, indicates a study published in the...

How Hospital Marketing Improves Patient Engagement, Outreach

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At Wake Forest Baptist Health, improving patient engagement and outreach starts with taking a personalized, digital approach to hospital marketing. As consumerism become a central focus in the healthcare industry, and patients increasing use...

Care Coordination, Follow-Up May Boost Diabetes Care Outcomes

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Patient engagement techniques, including care coordination and follow-up communication, can produce more positive outcomes for patients with diabetes, shows a recent study published in Diabetes Technology & Therapeutics. The research team,...

How Social Media Can Improve Public Health, Patient Education

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Understanding online discussion trends may be helpful in disseminating patient education and public health messages about mental and behavioral health via Twitter, found a study published in the Journal of the American Medical Informatics Association....

Patient-Provider Interaction Top Priority for Health Consumers

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Patient-provider interactions are top-of-mind for healthcare consumers, while use of digital tools isn’t as important, according to the Deloitte 2016 Consumer Priorities in Healthcare Survey. The survey of nearly 1,800 patients asked respondents...

“Nonstop” Patient Engagement Requires More Provider Outreach

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Patient engagement is often touted as a key to driving value-based healthcare, but determining how to conduct patient outreach can be difficult.  As the healthcare system moves away from “sick care” towards a wellness-driven...

76% of Patients Face Barriers to Self-Care, Health Improvement

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Three-quarters of adult patients reported facing barriers to self-care and overall wellness in a new survey from Novant Health and Harris Poll. The survey, completed by over 2,000 adult patients, found a number of common barriers to patient wellness...

Can Patient Portals Streamline Patient-Provider Communication?

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Secure messaging functions offered over the patient portal may not help reduce patient telephone calls and provider workloads, according to a study in the Journal of the American Board of Family Medicine. Researchers investigated the potential...

4 Fixes to Improve Hospital Environment, Patient Satisfaction

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When approaching the issue of patient satisfaction, healthcare leaders often focus on the patient-provider relationship. However, improvements in hospital environments may also have a great impact on the patient experience and satisfaction with...

How Social Media Support Groups Enhance Patient Experience

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Internet use and social media have become mainstays in everyday life, changing the way we interact with loved ones or entertain ourselves. But can the internet influence the patient experience? According to one research team, it could. In a recent...

4 Key Steps to Building Strong Patient-Provider Communication

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Patient-provider communication is an important component of improving patient engagement and patient satisfaction. When providers effectively communicate with their patients, they can both activate the patients in their care and help make them...

Palliative Care Helps Patient Satisfaction during Major Illness

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While patient satisfaction is important in all areas of healthcare, the stakes get higher when patients present with serious and life-threatening illnesses. This is where palliative care comes into play. Palliative care is all-encompassing care...

How Consumers and Providers See Patient Engagement Differently

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When it comes to patient engagement, self-care, and other healthcare responsibilities, patients and providers may not be on the same page. A new survey conducted on behalf of Xerox indicates significant differences and interesting contrasts in...

How Can Providers Drive Patient Empowerment in Healthcare?

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Patient empowerment is all too often seen as a characteristic an individual does or does not possess, similar to being funny or not.  Engagement and the ability to take charge of one’s health is a personality trait, many providers...

CMS Updates Nursing Home Star Ratings for Quality Transparency

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The Centers for Medicare & Medicaid Services has released an updated set of quality star ratings for nursing homes in an effort to boost quality transparency and support patient decision-making. According to a press release, these updates...

How to Include Patient Preferences in Shared Decision-Making

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When Dartmouth Hitchcock Medical Center’s Corey Siegel, MD, wanted to engage in shared decision-making with his ulcerative colitis patients, it was difficult to know where to begin. The treatment process for the condition is complicated,...

Patient Advocates Defend CMS Hospital Star Ratings Release

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The National Partnership for Women & Families has spoken up in defense of the newly-released CMS hospital star ratings, calling it a “huge step forward” for patient empowerment. In a public statement, the National Partnership...

Do Health IT Tools for Patient Engagement Improve Satisfaction?

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Health IT tools for patient engagement have captured the interest of a majority of patients looking to enhance their care experience, says a recent poll from Care Cloud.   The survey, which queried patients about their technology use, shows...

CMS Hospital Star Ratings Release Met with Provider Dismay

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The latest batch of CMS Hospital Star Ratings are now available, but healthcare providers are not entirely satisfied with the effort to increase data transparency and assist patient decision-making. In a CMS blog post, Kate Goodrich, MD, MHS,...

How CMS Hospital Star Ratings Impact Patient Satisfaction

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In an effort to increase patient satisfaction transparency and boost consumer empowerment in making treatment decisions, the Centers for Medicare & Medicaid Services created the hospital star ratings system as a part of their Hospital Compare...

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