Patient Satisfaction News

Do better outcomes from female docs signal need for more empathy?

April 25, 2024 - Are women better doctors than men? It’s still hard to tell, according to a study examining clinical outcomes for female versus male doctors, but there is something to be said about gender concordance in the patient-provider relationship. Overall, female patients have lower hospital mortality and readmission rates when they are treated by a...

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Articles

With patient trust low, there are few places to turn for medical info

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Patients are approaching their health information with much more skepticism now than ever before, with patient trust still trending low and patients expressing concerns with the politicization of...

Is clinician empathy the new painkiller for chronic pain patients?

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Clinician empathy could be a key pain reliever for patients experiencing chronic pain, with a recent study in JAMA Network Open outlining how greater perceptions of empathy from their physicians were...

Disrespectful healthcare experience affects 33% of LGBT patients

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A third of LGBT adult patients said they’ve had disrespectful healthcare experiences, a rate that’s double that for adults who do not identify as LGBT and should be a cause for concern for...

Do patients perceive healthcare’s gains in patient safety?

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Patient safety has objectively improved since the pandemic, but do patients think so? Not so much, according to a new report from Press Ganey that found outpatients are far more likely to perceive...

Nursing workforce diversity increases, but room for growth remains

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The nursing field is getting closer to improving medical workforce diversity, with new figures from the Health Resources and Services Administration (HRSA) showing greater proportions of non-Hispanic...

Patient satisfaction suffers under poor hospital admission & discharge

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Healthcare organizations working on improving the hospital patient experience need to focus on the admission and discharge process, with new J.D. Power survey data showing that patients are frustrated...

Healthgrades: communication, patient experience sway recommendations

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Hospitals and health systems working to build a better reputation should focus on patient-provider communication, according to Healthgrades, which extrapolated insights about the overall patient...

What are the top patient safety concerns for this year?

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Healthcare’s biggest patient safety threats for this year run the gamut of workforce concerns to patient access to maternal and perinatal care and all the way down to new health IT use, according...

A Third of Americans Say Racism Is a Major Problem in Healthcare

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Although nearly a third of the American public thinks racism in medicine is a major problem, that proportion is actually much lower than the public perception of other sectors, potentially signaling a...

Does Broad PA Scope of Practice Impact Patient Safety & Malpractice?

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A new study led by researchers affiliated with the American Academy of Physician Associates (AAPA) showed that expanding physician assistant/associate (PA) scope of practice does not negatively impact...

Half of Healthcare Staff Report Racism & Discrimination Against Patients

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Nearly half of healthcare providers have borne witness to healthcare discrimination, doubling down on a patient experience and health equity problem that’s shown to impact patients of color and...

Care Quality from EMS & 911 Left Wanting, Rural Disparities Emerge

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The quality of care you get when you call 911 might depend on where you live, with a new analysis of emergency medical service (EMS) systems showing geographic health disparities in clinical...

Half of Transgender Patients Report Bad Patient Experience

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The patient experience for those who are transgender is still being marred by poor treatment from clinicians and coverage denials from their healthcare payers, according to the US Transgender Survey...

Patient Education Key as Home Medical Devices Pose Patient Safety Threat

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The move to hospital-at-home and home use of medical devices could be the biggest threat to patient safety this year, according to ECRI, prompting industry stakeholders to call for human-centered...

Patient-Provider Communication About Dementia Left Wanting

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Social stigma is getting in the way of patient-provider communication about Alzheimer’s and other dementias, but there’s a way around that, according to researchers from the Regenstrief...

Patient Boarding in the ED Soars by A Third at MGH, Harms Experience

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Massachusetts General Hospital (MGH) is boarding patients in the emergency department nearly a third more often than it has in the past, marking a serious capacity problem that’s impacting...

Medication Errors in Kids Cut in Half with Better Caregiver Education

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A new study in JAMA Network Open is advocating for more depth and breadth during the pediatric hospital discharge process, asserting that providing caregiver and patient education with more health...

Which Healthcare Players Yield the Highest Patient Satisfaction?

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While patient satisfaction with clinicians such as doctors and nurses is still high, that’s not necessarily the case with every healthcare player, according to recent Gallup polling. The survey...

Patient-Provider Communication Ranks High While Doc Face Time Lags

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Patient-provider communication is proving highly effective and beneficial to the patient experience during hospital stays—but that’s only if a patient can actually see a doctor, according...