PatientEngagementHIT

Patient Engagement Strategies

Internet Familiarity Tied to Patient Digital Health Literacy

by Sara Heath

Patients who use the internet more tend to have higher digital health literacy, according to a recent study published in the Journal of Medical Internet Research. As healthcare professionals continue to turn to digital health to improve patient...

Patient Education Reduces Costs, Boosts Asthma Outcomes

by Sara Heath

Community-based patient education programs can help improve asthma management, resulting in better patient knowledge of their condition, lower healthcare utilization, and lower overall healthcare costs, according to a recent study published in...

MD Bill Aims to Restrict Drug Pricing Changes, Access Barriers

by Sara Heath

A Maryland bill could help patients receive uninterrupted access to critical treatments, regardless of changes in their health payer plans by preventing payers from making unreasonable changes to drug prices and medication access. The Continuity...

Patient Portals, Data, Consumer Preferences Top HIMSS17 Trends

by Sara Heath

Healthcare professionals are gearing up to converge on the Sunshine State and preparing to immerse themselves in this year’s HIMSS conference. As stakeholders continue to hear industry and regulatory calls for better patient engagement,...

Despite EHR Adoption, Patients Still Face Record Copying Fees

by Sara Heath

Despite widespread EHR adoption and regulations limiting copying fees, patients still face financial and administrative barriers to health data access, contends a group of authors in a recent JAMA Internal Medicine viewpoint. These barriers often...

Lyft Partnership to Expand Transportation for Healthcare Access

by Sara Heath

LogistiCare, a service for coordinating transportation to non-emergency medical appointments, has partnered with Lyft to help patients access healthcare in an easier and more timely manner. Through this partnership, LogistiCare will leverage...

Shared Decision-Making Reduces Cardiac Admissions from the ED

by Sara Heath

Shared decision-making tools can cut cardiac admissions in the emergency department by empowering patients and clinicians to make more informed choices about their care, according to research published in the British Medical Journal and discussed...

Five Best Practices for Improving Patient Health Literacy

by Sara Heath

Strong patient health literacy is key for improving patient engagement, but it does not occur in a vacuum. Instead, providers should assess and understand outside variables that affect health literacy, such as practice-wide interventions, policy...

Online Physician Reviews Stressful for Docs, Useful for Patients

by Sara Heath

Seventy-eight percent of providers say that online physician reviews cause them stress, despite the fact that about a half of patients think the reviews are useful, according to a recent study published in the Journal of General Internal Medicine....

Communications on Outcomes Can Boost Shared Decision-Making

by Sara Heath

Surgeons who discuss best and worst case outcomes scenarios as a part of their patient-provider communications see stronger shared decision-making with their senior patients, shows a new study published in JAMA Surgery. Developing shared decision-making...

Best Practices for Advanced Care Planning, End-of-Life Care

by Sara Heath

Clinicians looking to improve their advanced care planning conversations and end-of-life care for their patients should utilize strong interpersonal skills and supplementing them with health IT use. Advanced care planning is the process by which...

How Can Healthcare Professionals Define Patient Engagement?

by Sara Heath

Patient engagement is a widely used buzzword throughout the healthcare industry, but for too long has been only that – a phrase with little tangible definition. But coming to an industry-wide consensus on the meaning and scope of patient...

OIG: VA Still Struggles with Third-Party Patient Care Access

by Sara Heath

The Department of Veterans Affairs needs to bolster its third-party patient care access to help reduce its appointment wait times, according to a recent report from the Office of Inspector General. OIG’s report, which it conducted in response...

Effective Patient Advocacy Starts with Strong Relationships

by Sara Heath

When a patient is diagnosed with a serious chronic or life-threatening condition, more changes than just her health status. These patients often face financial, logistical, and bureaucratic challenges to obtaining quality care, and need strong...

Patient Care Navigators Increase Care Quality, Decrease Costs

by Sara Heath

Non-clinical laypeople make effective patient care navigators, offering a low-cost solution for offering care coordination services to aging cancer patients trying to access quality treatment, according to a recent study published in JAMA Oncology....

Payer Patient Engagement Key for Chronic Disease Management

by Sara Heath

Despite the fact that one out of two Americans is managing a chronic disease, only half say they are getting enough support from their health payers to help them stay engaged in their health, according to a recent HealthMine survey. HealthMine’s...

Arguing for Patient Data Access Amidst Provider Pushback

by Sara Heath

When OpenNotes came onto the healthcare scene in 2011, it introduced the fairly innovative concept of allowing patients to have full access to their clinicians’ notes. Physicians questioned whether this was the right or responsible approach...

Practical Patient-Centered Care Strategies Key for ACO Success

by Sara Heath

As the healthcare industry continues to embrace value-based reimbursement models, accountable care organizations need a strong grip on practical patient-centered care strategies in order to remain competitive, according to a viewpoint published...

How Out-of-Pocket Costs Affect Patient Healthcare Access

by Sara Heath

Patients are increasingly facing high out-of-pocket costs, a trend that can limit their healthcare access and ability to pay for quality services. It is important for providers to understand how high out-of-pocket costs can impact patient treatment...

Do Patient Satisfaction Scores Truly Portray Quality Care?

by Sara Heath

Although touted as important indicators of quality patient care, patient satisfaction measures aren’t an accurate portrayal of positive outcomes and effective treatment, say Justin B. Cohen, MD, MS, Terence M. Myckatyn, MD, and Keith Brandt,...

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