Long appointment wait times are an age-old problem in healthcare. While some patients find themselves waiting extraordinary times in the office waiting room, others are waiting days, weeks, or even...
Family practice clinicians spend more time documenting on the EHR than they do directly with their patients, underscoring a lapse in the patient-provider relationship, shows a study published in Family...
Medical dramas on television are obscuring patient perceptions of quality care and expectations of a positive hospital experience, creating what some researchers are calling the “Grey’s...
Consumer engagement is the name of the game for health payers and healthcare industry stakeholders, according to a recent report commissioned by Change Healthcare and the Health Care Executive Group...
For pediatric patients and their parent caregivers, fear in a hospital is a normal thing. Young patients can experience sensory overload, parent and child are often separated during procedures, and there is the looming fear of an adverse...
A federally-qualified health center (FQHC) reduced patient no-show rates by 14 percent by implementing a four-pronged intervention that prioritized patient education, practice communication, and better...
Cultural and language barriers keep patients and providers from building strong relationships, posing considerable obstacles to a positive patient experience, according to research published in the...
As more non-profit hospitals gear up for a new year of addressing the social determinants of health, they have begun issuing notices for completing their community health needs assessments...
Community health program leaders need to develop better measures to assess the success and efficacy of projects that address the social determinants of health, according to a study recently published...
Patient health data access is a top priority in the draft version of the Trust Exchange Framework released by the Office of the National Coordinator for Health IT last week.
The Framework establishes...
Retail and urgent care clinics are an ever-growing segment of the healthcare industry. These alternative treatment sites allow patients to receive care from qualified provider in settings outside of...
Drug formulary exclusion lists are getting longer, making it more difficult for patients to access the medications and treatments they may need to manage their illnesses, according to a recent study...
The elusive same-day appointment is top-of-mind for healthcare organizations who are looking to increase convenience and patient access to care. Using open access scheduling processes, facilities and...
The ICU is a scary place for patients and their family caregivers. Patients are a mess of wires and medications, facing what is often a life-threatening condition. Providers are working to treat...
Patients often face several barriers that hinder patient care access, ranging from ability to pay for the care encounter to obtaining transportation to the doctor’s office. But now a new barrier...
As healthcare continues to take a consumer-centric turn, patient needs have evolved. Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive...
In an increasingly consumer-driven healthcare landscape, improving patient satisfaction and creating a positive hospital experience are critical goals. Nurses play a huge role in achieving those...
Patient pre-registration is a key strategy for improving the onboarding and intake process, which can often get bogged down with complicated data collection and administrative tasks. By collecting patient intake materials ahead of the...
Patient and clinician biases and judgements can have a considerable impact on patient care, between how patients access care to patient-provider relationships, according to a recent WebMD survey.
The...
Public health professionals are using Twitter to spread patient education and informative messages, leveraging the platform to communicate with an otherwise hard-to-reach audience, according to data...
