PatientEngagementHIT

Patient Engagement Strategies

More Face-to-Face Interaction Is Key to Patient Engagement

by Sara Heath

More face time with patients is a top patient engagement strategy, while mHealth tools are not, says a recent survey from the New England Journal of Medicine. The survey, administered between February and March of this year, gleaned insights...

How MedStar Health Balances Consumer and Patient Engagement

by Sara Heath

A change is happening in healthcare. Providers no longer think of their patients as singular appointments and are implementing better patient engagement strategies that target effective, efficient, and consistent patient access to care. At MedStar...

Patient Engagement, Education Lacking in Cancer Care Plans

by Sara Heath

Patient engagement and patient education are severely lacking in cancer care, often leaving patients emotionally and physically distressed, says CancerCare’s 2016 Patient Access and Engagement Report. The report includes a series of six...

Patient Satisfaction Data Transparency Aids Hospital Performance

by Sara Heath

It’s not enough for healthcare organizations to simply collect patient satisfaction data. Promoting data transparency and actually using that data will be the key to helping practices improve in the long-run. That’s because the healthcare...

Can Patient Portal Interventions Improve Flu Vaccination Rates?

by Sara Heath

Although the height of flu season is winding down, researchers are working on patient engagement strategies through patient portal interventions to promote flu vaccination going forward. In a recent article published in the Journal of Medical...

Including Family Caregivers in Patient Engagement Strategies

by Sara Heath

Seldom do patients approach their healthcare alone, but rather seek support from a network of caregivers, family, and friends. As such, providers need to understand how these individuals fit into patient engagement strategies. Below, PatientEngagementHIT.com...

Patient Satisfaction Becomes Critical Concern for Hospitals

by Sara Heath

Patient satisfaction is ranked as a top issue at healthcare organizations, according to Vocera’s Rise of the Healthcare Chief Experience Officer: 2016 report. The report, which details the growth of patient experience and satisfaction in...

How Do Health Leaders View MACRA’s Patient Engagement Efforts?

by Sara Heath

Industry stakeholders and proponents for patient empowerment must comment on the MACRA provisions for patient engagement, says one healthcare expert. In an op-ed recently featured on the website for the Society for Participatory Medicine, president...

GAO Reports Find Patient Access to Care Issues at IHS, DOD

by Sara Heath

The Indian Health System (IHS) is not keeping up to standards with regard to patient access to care, a new report from the Government Accountability Office stated. The GAO investigation found that wait times for primary care at IHS facilities...

Easier Appointment Scheduling Can Boost Patient Access to Care

by Sara Heath

Developing strong patient engagement strategies is critical for any provider, particularly in this value-based healthcare world, but facilitating actual access to care may be an equally critical hurdle. According to Irene Vergules, a medical...

Why Aren’t Patient Portals Used as Conversation Starters?

by Sara Heath

Most patients use patient portal summaries to get access to their health information, and not necessarily to engage with their physicians about their care, a recent study showed. While industry experts tout patient portals’ ability to start...

How Secure Direct Messaging Lowers Out-of-Pocket Patient Costs

by Sara Heath

Better communication through secure direct messaging may be the key to helping patients navigating an increasingly financially rigorous healthcare industry. Patients are facing the surge of high deductible health plans, incurring on them higher...

Mount Sinai Adopts OpenNotes to Expand Patient Data Access

by Sara Heath

The OpenNotes initiative, which allows greater patient data access, has expanded to Mount Sinai Health System, according to a public statement. Launching the program at their New York City-based Primary Care Associates of the Mount Sinai Doctors...

New VA Program Boosts Patient Access to Care, Satisfaction

by Sara Heath

The Department of Veterans Affairs (VA) is improving patient access to care, primary care delivery, and customer service through its care transformation program, MyVA. Earlier this week, VA’s Secretary Robert A. McDonald detailed the path...

Strategies for Integrating EHR Use into Patient Engagement

by Sara Heath

The rise of EHR use and health technology has posed some challenges in boosting patient engagement and patient-centered care, but providers are increasingly rising to these challenges and developing strategies to overcome them. In a recent study...

Why Some Providers Struggle with Advanced Care Planning Talks

by Sara Heath

Although an overwhelming majority of healthcare providers agree that advanced care planning is critical for adequate and ethical patient care, only a small number of them are actually engaging patients in these kinds of conversations. In a new...

How Can Providers Boost Self-Management for Chronically Ill Patients?

by Sara Heath

To boost self-management for chronically ill patients, providers simply need to provide support, says one study recently published in the American Journal of Managed Care. Researcher Peter Cunningham, PhD, sought to determine how chronically...

Patient Engagement Interventions Boost Shared Decision-Making

by Sara Heath

Interventions targeting patient and provider behaviors are notably effective in improving provider communication and shared decision-making, says a recent study published in Health Affairs. The study, conducted by a research team led by Ming...

How Patient Portals Can Produce Revenue Cycle Benefits

by Sara Heath

In order to accrue financial benefits from implementing a patient portal, healthcare organizations must understand how their customers want to use the technology and why it’s important to keep the tool patient-centered. As risk-based payment...

VA Boosts Patient Access to Care, Engagement Strategies

by Sara Heath

The Department of Veteran’s Affairs (VA) is boosting veteran’s access to care by improving its patient engagement strategies, according to David J. Shulkin, MD, VA’s undersecretary for health. During the Association for Healthcare...

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